All I can say is that we had a fantastic trip. Staff where informative, polite and friendly. Rooms were big and spacious with great mini bar and coffee! Definately a restaurant with rooms but relaxed and comfortable with beautiful rooms... yes the bath takes a while to run but...worth the wait. The food is amazing and definately the best dining... more

Well what can I say, everything about our stay in Southwold was fantastic. From the moment we arived we were made to feel very welcome and at home. We stayed in the Duke of York room with it increbidle 600 year old celling, and it was great fun to know that the Duke of York had stayed in the same... more

I have a lot of sympathy with the previous review as, if I'm honest, this didn't quite live up to expectations. Based on reviews here and the hotel's website I was expecting something rather more. The initial contact with the hotel was a bit unsatisfactory. I booked by telephone and waited and waited for written confirmation. I finally emailed to... more

Hmm.. Great Trip Advisor reviews led me to expect something really special from this hotel. Instead it was...a bit of a Curate's Egg. A little more attention to detail would make a big difference but there were other issues that were not worthy of a £150 a night establishment. The bedrooms are large and elegant in style and the ceilings... more

I've never written a review before, despite always checking with Trip Advisor before I book anywhere! But I felt I had to write about Sutherland House, particularly as our stay coincided with the 'shambles' review of the same date, which is a shame.......In a nutshell, we had a perfect stay. We booked the Duke of York room which is among... more

I booked a weekend at Southerland House, Southwold (14 -16/12/07). I received an email confirming the booking, complete with a secret guest number and booking reference. When we arrived, they were not expecting us! They had deleted the record of our booking and even though I had the requisite confirmation, they simply suggested that we try another hotel in Southwold.... more

Great location directly on Southwold's bustling high street. Lovely cosy and welcoming atmosphere (open fire in the restaurant), contemporary and newly refurbished throughout. We had the suite at the top of the hotel and it was fantastic -2 huge rooms, great for small children to run around in. Managed to relax in luxury despite having 2 small children (aged 21/2... more

We have just returned from a very nice 3 night stay at Sutherland House. HOTEL. very nice quality, large rooms. We had the Earl of Sandwich room which has a large slipper bath in the middle of the bathroom, it does take half an hour to fill to a decent depth but worth it.... The staff are friendly and work... more

The website piccys are fantastic and the initial impression of the bedroom on arrival certainly did not disappoint...... until we looked in the ensuite! We booked the Duke Of York room as we prefer to shower than bathe (the Earl of Sandwich room has a fantastic looking bath but no shower). Fabulous ceiling in the bedroom by the way! The... more