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All 4 Southwold hotels

Randolph Hotel

3.0 of 5 Hotel   |   41 Wangford Rd | Reydon, Southwold IP18 6PZ, England
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Randolph Hotel
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89%
Ranked #1 of 4 hotels in Southwold
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Tony M
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158 people have reviewed this hotel

Traveler rating
    92
    44
    16
    3
    3
See reviews for
22
92
3
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been regular visitors to the hotel for some years and our last stay was in June. As always, Donna, David and their team could not have been more hospitable and helpful. Our favourite Room 2 was great as always and the hotel food was perfect. David introduced me to some new Adnams beers including the new lager. He... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited our very good friends, Donna & David at the Randolph ably assisted by Cameron & all the staff, for a regular visit & to catch up with family. David you run a great establishment & as you know we love our trips so much so that it seems 2 or 3 visits a year is not enough, already booked... More

Was this review helpful? Yes 1
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear R and C Thank you so much for taking the time to review The Randolph and Room 11, we are delighted that you once again enjoyed your stay with us. I will pass on all your lovely comments to the Team who will all be most grateful. We look forward to seeing you again when you return in November.... More

Chester
Contributor
15 reviews 15 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at The Randolph for three nights during the Aldeburgh Festival. It was excellent value for money. Plusses were the helpfulness and friendliness of the staff, two good chairs in our big bedroom, and the quality of the food in the restaurant. Details which held us back from giving five stars were the lack of space in the bathroom... More

Was this review helpful? Yes 1
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Cynic060 Thank you so much for staying with us recently, we are delighted that you received 'service with a smile' and that you felt you received excellent value for money. We have taken note of your comments regarding space in room 12's bathroom. We hope to upgrade this next year and are looking to install a large walk-in shower,... More

Bury St. Edmunds, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2014

As guests of uk cycling holidays, we were treated to a well known overnighting venue that their regular clients favour when touring the Suffolk Coast. We therefore knew all about the high standard that David and Donna with their team at "The Randolph" constantly strive to achieve. We were nevertheless overwhelmed with the overall standard that we experienced. A warm... More

Was this review helpful? Yes 2
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Diana and Robert Thank you so much for taking the time to review The Randolph. We are delighted with our relationship with UK Cycle Breaks and glad that you were guests of theirs. We pride ourselves on our hospitality offer and we are thrilled that it ticked all the boxes for you. We strive for excellence in all that... More

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 1, 2014

Three generations of birthdays-mine 60+, daughters 40th on day of arrival, and grandsons 18th. So we thought we would treat ourselves with a short break. Decided on pub with rooms so grandson could buy us a drink! We needed somewhere dog friendly and this certainly was. Our border terrier Ben was made such a fuss of from wonderful friendly staff.... More

Was this review helpful? Yes 1
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Gianna F Thank you so much for your lovely review, we are thrilled that you enjoyed your Birthday celebrations with us - TripAdvisor can be a great medium to increase future customer footfall and we are very grateful that you have taken the time to share your GENUINE experiences with those potential future customers. We are very proud of... More

Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 22, 2014

We chose this hotel based upon excellent and positive reviews. Had initially looked for a pub with rooms. The Randolph Hotel was even better than this, as our room (8) was larger than we'd have found in a pub and the bathroom was huge. The greeting we received from Cameron was friendly, warm and genuine. This set the standard, which... More

Was this review helpful? Yes 2
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear SallieH How lovely to receive a wonderful review like this, thank you so much for taking the time to do so. It was lovely to meet you both recently and we look forward to seeing you again next time. Best wishes David and Donna More

Manchester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 3, 2014

Stayed here for two nights. It was wonderful. Room was excellent and the staff were lovely. The meal was very good and the breakfast was scrumptious, cooked to order. They were very accommodating and made a bacon sandwich which wasn't on the menu. Would highly recommend this hotel. Oh and the chef let me borrow is charger because I had... More

Was this review helpful? Yes 3
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Sullimarg Thank you so much for your wonderful review of The Randolph. We really appreciate you taking the time to advise potential future guests of our hospitality. We very much look forward to looking after you again in the future. Best wishes David and Donna More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 21, 2014

This is a terrific place that under promises - as a basic 3 star - and over delivers. Really nice friendly but not over fussy welcome, good service, spotless nicely appointed room, and comfortable bed; a lovely nights sleep. And, honestly, one of the best breakfasts I've ever eaten, in any hotel or any star. Brilliant value.

Was this review helpful? Yes 5
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Nick G Thank you so much for choosing to review your recent stay at The Randolph. Having just sat down from a brilliantly busy Easter Weekend, this really was the icing on the cake! We strive tirelessly to ensure that our guests enjoy our hospitality and we are immensely grateful for those guests like yourself that take the time... More

Norwich, United Kingdom
Contributor
12 reviews 12 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 6, 2014

Just had an excellent lunch at hotel in bar area. Very pleasant surroundings and friendly staff. Service was good too. Food was first class and well presented. Will definitely call again when in area.

Was this review helpful? Yes 5
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Sidwell Thank you so much for your lovely review about our Traditional Sunday Lunches at The Randolph. We do normally serve them both in the Restaurant and the Bar areas on a Sunday, but we were hosting a Golden Wedding Anniversary that day as well, hence your positioning in the Bar. We are proud of our Traditional Sunday Lunches,... More

LB
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 27, 2014

My wife and I have just returned from a two night break at The Randolph and I wish to say how good our stay was. It's common to visit chain hotels where the staff are well trained, pleasant but just doing their job. At the Randolph all the staff were very friendly and welcoming and appeared to be enjoying their... More

Was this review helpful? Yes 8
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear SammyLb Well we couldn't ask for more either then! Thank you so much for taking the time to write a review on us, if it wasn't for people like you, we wouldn't maintain our Number One Position on TripAdvisor! We don't solicit or encourage reviews in lieu of future benefits and are therefore very grateful when these genuine reviews... More

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Additional Information about Randolph Hotel

Address: 41 Wangford Rd | Reydon, Southwold IP18 6PZ, England
Location: United Kingdom > England > East Anglia > Suffolk > Southwold
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Randolph Hotel 3*
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Also Known As:
Randolph Hotel Southwold, Suffolk

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Wheelchair access
Hotel Class
Number of rooms
10

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