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All 4 Southwold hotels

Randolph Hotel

3.0 of 5 Hotel   |   41 Wangford Rd | Reydon, Southwold IP18 6PZ, England
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Randolph Hotel
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88%
Ranked #1 of 4 hotels in Southwold
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Sidwell Norwich, United Kingdom
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150 people have reviewed this hotel

Traveler rating
    85
    43
    16
    3
    3
See reviews for
21
86
3
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Norwich, United Kingdom
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had an excellent lunch at hotel in bar area. Very pleasant surroundings and friendly staff. Service was good too. Food was first class and well presented. Will definitely call again when in area.

Was this review helpful? Yes 1
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Sidwell Thank you so much for your lovely review about our Traditional Sunday Lunches at The Randolph. We do normally serve them both in the Restaurant and the Bar areas on a Sunday, but we were hosting a Golden Wedding Anniversary that day as well, hence your positioning in the Bar. We are proud of our Traditional Sunday Lunches,... More

LB
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have just returned from a two night break at The Randolph and I wish to say how good our stay was. It's common to visit chain hotels where the staff are well trained, pleasant but just doing their job. At the Randolph all the staff were very friendly and welcoming and appeared to be enjoying their... More

Was this review helpful? Yes 3
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear SammyLb Well we couldn't ask for more either then! Thank you so much for taking the time to write a review on us, if it wasn't for people like you, we wouldn't maintain our Number One Position on TripAdvisor! We don't solicit or encourage reviews in lieu of future benefits and are therefore very grateful when these genuine reviews... More

Oundle, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 13, 2014

First impressions are not always what they seem. We arrived at this hotel and my initial thought, looking at the exterior, was not a happy one but once inside, I have to admit I was wrong. The staff were very welcoming and our room was spacious, spotlessly clean and very warm. We had clean towels every day, bottled water every... More

Was this review helpful? Yes 1
DavidSmithRandolph, Manager at Randolph Hotel, responded to this review

Dear Dobby4 How wonderful it was to be looking after you recently, I am sorry that you were disappointed when you arrived. The Randolph is a beautiful old building, of which we consistently ensure its upkeep, we are not however a boutique building. But as you found, we are a wonderful family run hotel with excellent food and drink and... More

Malvern, UK
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 12, 2014

Here is a welcome change from perfect buildings and faceless management and robotic staff - what a refreshing change. We booked through Laterooms based on The Randolph's No 1 position on TripAdvisor which is in our experience worthy. We arrived to a very warm welcome on Sunday evening and David (of the David & Donna ownership duo) entertained us at... More

Was this review helpful? Yes 3
DavidSmithRandolph, Manager at Randolph Hotel, responded to this review

Dear OzPepper Hospitality rules ok! yes it certainly does and we are delighted that you enjoyed ours! thank you for sharing your genuine experience with others, we are very grateful best wishes David and Donna More

Halesworth, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 9, 2014 via mobile

Called in today as a treat for m;;@y family and we were welcomed by three young ladies who made us feel welcome and made a fuss of our children,we were seated and given a menu. _Fantastic choice all sounded delicious.our youngest daughter is teething and was a little unsettled but the young waitress came over with colouring for the littl_e... More

Was this review helpful? Yes 1
DavidSmithRandolph, Manager at Randolph Hotel, responded to this review

Dear markg WOW WOW WOW! what more can we say, apart from thank you for uploading a review. Donna was delighted that you enjoyed her and the teams service and we are thrilled that your Children also enjoyed their luncheon with us. We look forward to seeing you again soon. Many thanks again David and Donna More

London
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 9, 2014

Decided Saturday morning we wanted to go and stay at Southwold for the weekend. So went onto trip advisor as you do to see what was on offer. Found a great dog friendly hotel called 'The Randolph' gave them a call and booked a room. When we arrived we were warmly greeted and shown to our room which was basic... More

Was this review helpful? Yes 2
DavidSmithRandolph, Manager at Randolph Hotel, responded to this review

Dear Guest Thank you for your kind words, I'm sorry that you felt a little put out that you could not dine with your dog, but suffice to say we try to accommodate everyone at The Randolph at all times, and of course this is difficult. We hope to look after you again in the future Best wishes David and... More

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 20, 2014

We had a great time at the Randolph and can quite see why people return, we certainly will. All the positives have already been said in other reviews but why not repeat them - friendly helpful staff, excellent menu, good size portions and well presented - breakfasts to set you up for the day - well stocked bar - comfortable... More

Was this review helpful? Yes 5
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Mr_Meldrew Or can we call you 'Victor'? We are delighted that you were nothing like your namesake! It was a pleasure to look after you all for your recent 70th Birthday Celebrations - We are thrilled that you enjoyed your weekend stay with us. It was lovely to see you all looking so relaxed and thank you again for... More

Maidstone, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2014

A wonderful Valentine surprise weekend away. I could not have wished for anything better. The hotel has a great atmosphere and a hub of the community. The food was first class and a wonderful menu to choose from. Very good selection of beers and wine and a treat drinking Adnams Gin :) Donna, Dave and the staff take time to... More

Was this review helpful? Yes 5
DavidSmithRandolph, Manager at Randolph Hotel, responded to this review

Dear Jutiki Thank you for taking the time to review us after your Valentine weekend away. We are delighted that you enjoyed our hospitality and moreso the Award Winning Adnams Copper House Gin! We look forward to looking after you again in the future Best wishes David and Donna More

Pagham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2014

Only stayed one night at the very friendly hotel but the staff were superb, lovely food, room was just what we needed and was very comfortable. Overall a great stay and will be sure to stay again when in the area.

Was this review helpful? Yes 5
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Grahamc Thank you so much for your lovely review of our hotel and of our staff, we are very pleased you enjoyed room 5 - our small double ensuite with bath only. It does what is says on the tin! a comfortable small double bedroom at an affordable price. we hope to welcome you back again soon best wishes... More

UK
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 19, 2014

Really enjoyed our short stay at the Randolph. The service was exceptional and we were made to feel very welcome. The food was delicious and the bar is well stocked with a good choice of wine and local ales. The hotel has a lovely atmosphere and seems to be well supported by locals as well as visitors. The hotel is... More

Was this review helpful? Yes 4
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear NWPDWR What can we say? another terrific review for us all at The Randolph, we are very grateful. We pride ourselves on our hospitality and are thrilled that you thought our customer service levels were exceptional. We make every effort to ensure that everyone enjoys staying and dining with us and your comments will only make sure that the... More

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Additional Information about Randolph Hotel

Also Known As:
Randolph Hotel Southwold
Randolph Hotel Southwold, Suffolk
Address: 41 Wangford Rd | Reydon, Southwold IP18 6PZ, England
Location: United Kingdom > England > East Anglia > Suffolk > Southwold
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 4 hotels in Southwold
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Randolph Hotel 3*
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