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Randolph Hotel

3.0 of 5 41 Wangford Rd | Reydon, Southwold IP18 6PZ, England
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Certificate of Excellence 2014
Randolph Hotel
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Randolph Hotel
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179 reviews from our community

Traveler rating
    104
    49
    20
    3
    3
See reviews for
26
105
3
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Staines, United Kingdom
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The building doesn't really have the wow factor as you arfrive - it looks like an old approved school. And the entrance-way and reception are a bit worn (tired even) - but this place soons grows on you. The room was large and comfortable. The bed relaxing and soft. The TV was good. The bathroom pleasant. Nice touches included leaving... More

Was this review helpful? Yes 1
David S, Owner at Randolph Hotel, responded to this review

Dear Neilmach_uk Thank you for your glowing review of The Randolph, I have passed on your wonderful comments to the team and we are all very grateful for them. With best wishes David and Donna More

Norwich, United Kingdom
Top Contributor
106 reviews 106 reviews
61 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

About a mile away from Southwold, the Randolph has the avantage of having cheaper accommodation than the hotels in Southwold and a large car park. Friendly and helpful staff. Our room was clean and warm, our bed comfortable. Tea and coffee facilities in the room. Bathroom was fine but only one shampoo, one small soap and one shower gel for... More

Was this review helpful? Yes 1
David S, Owner at Randolph Hotel, responded to this review

Dear Santorini74 Thank you for your review, we are delighted that you enjoyed your stay and look forward to welcoming you back again soon best wishes David and Donna More

Bury St Edmunds
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'd paid £104 for a Sunday night. Whilst it was OK in terms of clean, comfortable beds and a cheerful Landlord the facilities were the basic sort. The kettle didn't work and was replaced quickly but the usual little plastic milks and biscuits were there as per the big chain hotels. (one biscuit pack) . The bathroom had one small... More

Was this review helpful? Yes
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Anne B Thank you for your further feedback posted this time via TripAdvisor. As potential guests reading this site will be aware, I answer personally to all feedback as I believe that it is important to acknowledge it and respond to it. As I had already emailed you directly with regards to your comments, it would be churlish to... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely to be back again though 1 night was not enough. As always everything was great the bar is very buzzy & the Wednesday dining room special brought in loads of people & provided a lovely atmosphere & as always the food was superb. Sad not to catch you David but good to see you Donna & will see you... More

Was this review helpful? Yes
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear R and C Thank you so much again for a lovely review, we are thrilled that you choose to stay with us when visiting your family locally, I am sorry that I missed you both! Looking forward to catching up with you next time you stay Best wishes David More

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights 31 Oct and 1 Nov arriving more than an hour before the official check-in time. Although she was busy the young receptionist checked to see if our room was ready. It was really useful to be able to put our bags in the room as we had booked Adnam's Gin Experience (learning about and making our... More

Was this review helpful? Yes 1
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Christine U What a wonderful way to cheer up a late autumn afternoon reading your thoughts! thank you so much for taking the time to write a genuine review on us. We loved the fact that you enjoyed our hospitality and we are delighted that our staff went out of their way to go the extra mile!. We look... More

Maidstone, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just come back from celebrating my dad's birthday and we stayed for 1 night and had dinner here. Our room was really comfortable, clean and modern- so was my mum and dad's and brother's rooms- which were all nice and clean- some rooms were better than others, but overall they were all good. The food was delicious- home cooked, good... More

Was this review helpful? Yes 1
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Jonathan G Thank you so much for your lovely review, we are thrilled that you took the time to do so. It was lovely to look after you all, and we are glad that you enjoyed your 3 rooms with us. Best wishes and thank you again David and Donna More

Dunstable, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

We have had a wonderful week at the Randolph with a group of walkers,there were nineteen of us. Donna and David could not have made the week any better,food was superb as was the service at all times.We would highly recommend anyone to stay there,in fact we might be back. Tom & Linda Cook.

Was this review helpful? Yes 3
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Tom and Linda How wonderful it was to look after you all this week, your walking group were all such fun and wonderful guests! We hope to look after you again next year and thank you again for taking the time to review us so highly. Best wishes David and Donna More

Dunstable, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 17, 2014

Just returned from a 5 day stay at the Randolph Hotel, Southwold. We had a lovely room with a king size bed, the meals where simply amazing (well done Chef) Also the the staff were very cheerful, helpful and attentive The Beer's not bad either ! Would I stay again and also recommend friends, most certainly . Thank you all... More

Was this review helpful? Yes 2
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear Linedancer It was great to look after your walking group last week, we are delighted that you enjoyed your 4 evenings meals and breakfasts with us, it was a pleasure to meet you all. Great tip about doing a brewery tour as well, we thoroughly recommend them as well. We hope to be looking after you again next year... More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2014

We recently stayed at The Randolph for three nights and I cannot, in all honesty, give it less than 5 stars in all departments. Staff cheerful and helpful, food excellent and generous portions, and I like my grub, room clean and warm with good size bathroom, and a well stocked bar, WIFI available, I would recommend this hotel to anyone... More

Was this review helpful? Yes 6
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear John H Excellent in all departments!!! what more can we say apart from thank you! We hope it convinces other people to also enjoy our hospitality. With best wishes David and Donna More

Ireland
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 25, 2014

As a choice, this hotel was a shot in the dark for us. We did not know the area at all but booked the Randolph because of Tripadvisor reviews. On arrival we were immediately made to feel welcome. We had had a long day's drive and asked to put back our dinner time. We were told this was no problem... More

Was this review helpful? Yes 7
DavidSmithRandolph, Owner at Randolph Hotel, responded to this review

Dear JCP1976 Thank you so much for taking the time to write such a detailed response to your stay with us. We are thrilled that you enjoyed yourselves so much and we hope to look after you again in the future. Best wishes David and Donna More

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Additional Information about Randolph Hotel

Address: 41 Wangford Rd | Reydon, Southwold IP18 6PZ, England
Location: United Kingdom > England > East Anglia > Suffolk > Southwold
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Randolph Hotel 3*
Number of rooms: 10
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Also Known As:
Randolph Hotel Southwold, Suffolk

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