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Randolph Hotel

Certificate of Excellence
41 Wangford Rd | Reydon, Southwold IP18 6PZ, England
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1 room 1 guest
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Randolph Hotel
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228 Reviews from our TripAdvisor Community

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Traveler rating
    137
    63
    22
    3
    3
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32
134
5
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (59)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (28)
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Wimborne Minster, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I thoroughly enjoyed an evening meal at the Randolph Hotel. The friendly staff were quick to help and the whole ambience of the dining and adjacent bar area was airy and tastefully furnished. The food was fresh, tasty and well priced. We could see that the owners has gone the extra mile in many little touches so... More 

Was this review helpful? Yes 4
David S, Owner at Randolph Hotel, responded to this review

Dear Zongle Thank you so much for your recent review of our Restaurant at The Randolph, I am delighted that you enjoyed our hospitality and thank you for also acknowledging our efforts in going the extra mile. With regards to my responses to past guests comments, these should neither be construed as facetious or petulant but more so light hearted... More 

Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My partner and I stayed here for 1 night and we had room number 6. The room was really nicely decorated and the bed was large and really comfortable. More accessible plug sockets would be helpful, however considering the age of the building i suspect this would be difficult to rectify easily! The bathroom was well equipped and the shower... More 

Was this review helpful? Yes 4
David S, Owner at Randolph Hotel, responded to this review

Dear Clp1981 ' A PERFECT PLACE TO STAY! ' - Thank you so much for your lovely review, ironically the same room that the previous reviewer felt was a bit basic! Now I have the dilemma that the new bed that has been delivered this morning won't be as comfortable as the one you slept on! Hey Ho, maybe this... More 

London, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I have mixed feelings about this hotel. On one hand, all the staff were extremely welcoming and the hotel was comfortable and homely as well as being very clean and reasonably well furnished. However, our bed was extremely uncomfortable - why oh why don't hotels make comfortable beds an absolute priority?? Having complained the following morning, the staff did offer... More 

Was this review helpful? Yes 2
David S, Owner at Randolph Hotel, responded to this review

Dear Past Guest Thank you for your slightly disappointing review, I was waiting for you to air your comments on Tripadvisor, you could of course have said this straight to me when I was personally apologising that the bed wasn't to your preference! But I guess you feel better now!? I was delighted that when you made it known that... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Well presented with comfortable bed, good bathroom and soft furnishings.Staff veryt welcoming and friendly. The food is superb and it has the feel of a local pub that has upgraded itself into a lovely hotel.

Was this review helpful? Yes 1
David S, Owner at Randolph Hotel, responded to this review

Dear Susan G Thank you for your lovely review of room 10, we are very pleased that you enjoyed your stay. Thank you for your comments regarding our beds, we are delighted that you found them to be comfortable and to your preference. We very much look forward to welcoming you back Best wishes David and Donna More 

St. Neots, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were staying nearby in a B&B so it was an ideal choice so we could all walk to the hotel for dinner. Good menu, nicely prepared meals and served by friendly staff. Ask the owner about the history of the hotel....interesting!

Was this review helpful? Yes 1
David S, Owner at Randolph Hotel, responded to this review

Dear Brian Thank you for your lovely review, we are delighted that you enjoyed your time with us and hope that you decide to return to the area again soon. Best wishes David and Donna More 

Canterbury, United Kingdom
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a lovely couple of days here. This is a small hotel whose biggest asset is probably its staff; without exception they were friendly, welcoming and helpful. The bar area and restaurant were generally busy (in particular Sunday lunch) possibly because it is the only hotel/pub in Reydon,which is about a 15 minute walk into Southwold, so it is well... More 

Was this review helpful? Yes 1
David S, Owner at Randolph Hotel, responded to this review

Dear Adrienne S Thank you for taking the time to share your review on Tripadvisor, we very pleased you enjoyed your stay and hope to welcome you back again in the future Best wishes David and Donna More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Lovely looking hotel, clean inside and lovely atmosphere, very professional service, however, one downside I would say for a four star hotel is that it should either have a walk-in shower, or at lease one that is adhered to the wall, as opposed to having to stand in the bath to rinse yourself over - if you 've had a... More 

Was this review helpful? Yes 2
David S, Owner at Randolph Hotel, responded to this review

Dear Julie f You are quite right! The Randolph is NICE! but it's not Four Star!!!!!!! Where did you read that?? We sit very comfortably at 3 star - Silver Award status from our annual inspections from Visit Britain and we work very hard to maintain this. If you are looking for FIVE STAR - RESTAURANT WITH ROOM ACCOMMODATION -... More 

Salisbury, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had excellent service from David and Donna and all their staff. They went the extra mile in all their dealings with my partner and I to ensure our 2 night stay went perfectly. David even paid our Dartford Tunnel charge as we had come without any technology and would have incurred a penalty. The room was spotless clean and... More 

Was this review helpful? Yes 2
David S, Owner at Randolph Hotel, responded to this review

Dear Betty C Thank you so much for taking the time to review us, I am delighted that the small touches we offered made your stay so comfortable - Mandy is a star and glad that she looked after you so well. Best wishes David and Donna More 

Cambridge, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2015

Arrived quite late but staff were very helpful and made us feel welcomed. We ate in the restaurant and had a lovely dinner and a good bottle of wine. We had room 6 and was vey comfortable. Lots of space and high ceilings. The hotel has a certain old fashioned feel about it and hasn't fallen into the upvc window... More 

Was this review helpful? Yes 2
David S, Owner at Randolph Hotel, responded to this review

Dear George T Thank you for your lovely review of room 6, we are delighted that you enjoyed your stay and I have passed on all your comments to the team We look forward to welcoming you back again soon David and Donna More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 24, 2015

I had a lovely stay here - fabulous room, very comfortable and clean. Wonderful staff who were very helpful and smiley - nothing was too much trouble. OUTSTANDING breakfast, expertly cooked and presented and simply the best ketchup I've ever had (I'm not joking!). Would definitely stay here again.

Was this review helpful? Yes 2
David S, Owner at Randolph Hotel, responded to this review

Dear Monty_Verdi Absolutely Fantastic! is what we thought of your review! Thank you so much for taking the time to review our hotel. We are delighted that you enjoyed our hospitality and thank you for noticing the small things that we do as well, our little touches, that we hope give added value to a stay with us. We are... More 

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