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All 4 Southwold hotels

The Swan Hotel

4.0 of 5 Hotel   |   Market Place, Southwold IP18 6EG, England
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The Swan Hotel
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71%
Ranked #4 of 4 Hotels in Southwold
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 6 days ago
Samboii Kent
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357 reviews from our community

Traveler rating
    127
    115
    73
    30
    12
See reviews for
50
219
5
7
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

This place was recommended for afternoon tea. We drove about 1 1/2 hours to get there. It was by far the worst experience we have ever had. The service was the epitome of incompetence. After waiting for 15 minutes for a menu, and after flagging down one of the three servers for the 2 other couples in the room, we... More

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Kent
Top Contributor
60 reviews 60 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

What a beautiful weekend. We didn't expect the Ritz, we expected a lovely comfortable country hotel with no airs and graces and thats what we got. Lovely room, attentive staff, great position and lovely food. My only complaint, and I've had to struggle here, is the stained chairs in the dining room..... A must for those who crave a real... More

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Norwich, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My friend & I went for lunch in the restaurant of the Swan, expecting superb service & food. Only 4 other diners but service was very slow. The waitress said there would be a wait "as the food is all cooked to order", but I think a wait of 30 minutes is too long for a piece of fish (takes... More

Was this review helpful? Yes 2
St Helens, United Kingdom
Top Contributor
181 reviews 181 reviews
52 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a shame this hotel does not live up to all the hype, I spend most of my time traveling and staying at different hotels but this hotel is strange, the staff are helpful but aloof and if you are staying at the hotel don't make the mistake of eating in the bar rather than the Restraurant as the service... More

Was this review helpful? Yes 1
Swadlincote
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended a RAF Reunion last weekend and the disabled room that we had requested was up to the standard we expected. Plenty of room to move a wheelchair around and the bathroom was large but could have done with a shelf above the lowered sink. The staff were friendly and very helpful when it came to opening doors for us.It... More

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Great Yarmouth, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had a big family gathering with relatives from all across Germany coming to stay. This included big and very little children. The hotel was loved by my relatives and the staff most friendly and helpful, even though we generated quite a few changes and challenges before, and during the weekend. We finished with a 20 guest meal in the... More

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cambridge
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

Southwold has an olde world charm. It is lovely, especially when the sun is shining. The Swan is an Adnams hotel. Very well situated on the high street and a short stroll from everywhere you wish to go. We stayed in a Lighthouse room. It was clean and the bed was comfortable, however I can't help feeling a little let... More

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Cambridge, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Have just spent three days in The Swan. Our second visit this year and our fourth overall. Never fails to please. Delightful room (19) overlooking market square. Have had one of the Lighthouse rooms on a previous visit. Equally as good but probably more modern. Perfect if you want to take your dog! Food in the restaurant was excellent. Staff... More

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Bewdley, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I want to express my disappointment at the service we received when my family and I recently had an evening Bar Meal at the Swan. While the food itself was really good, the evening did not start well when we arrived and found that a table had not been reserved as promised. Fortunately, tables were still free, but we then... More

Was this review helpful? Yes 3
Great Dunmow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are a group of 4 who visited Southwold for the day. For 3 of us it was the first time. As tea drinkers it was great to find an establishment that served what we term "real" tea, that is tea leaves and not the rubbishy tea bags. The service was excellent and seeing that the person serving was relatively... More

Was this review helpful? Yes 2
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Additional Information about The Swan Hotel

Address: Market Place, Southwold IP18 6EG, England
Location: United Kingdom > England > East Anglia > Suffolk > Southwold
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Swan Hotel 4*
Number of rooms: 42
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Also Known As:
Swan Southwold
Swan Hotel Southwold
Hotel Southwold Swan
The Swan Hotel Southwold, Suffolk

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