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All 4 Southwold hotels

The Swan Hotel

4.0 of 5 Hotel   |   Market Place, Southwold IP18 6EG, England
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71%
Ranked #3 of 4 hotels in Southwold
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed yesterday
M E R
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  • Reviews (334)
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334 people have reviewed this hotel

Traveler rating
    121
    105
    71
    27
    10
See reviews for
45
210
3
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

This hotel is in a good location in the centre of the lovely coastal town of Southwold. We had looked forward to staying there for some time. Unfortunately the reception staff were not at all welcoming and the service in the restaurant for dinner was disorganised; although the food was delicious. The waitresses in the morning were more friendly but... More

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Stevenage
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The two of us arrived on the Bank Holiday Saturday evening when the restaurant was less than half full and ordered one starter and two mains. I waited at least half an hour for my starter - pigeon breast - to arrive and promptly sent it back because of the measly portion. It came back with a little more added,... More

Was this review helpful? Yes 1
Southend-on-Sea, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed three nights at the swan In august in a garden room. Southwold is a lovely small town with excellent beach and a nice atmosphere. Adnams beer is central to the town and is excellent. The weather can be a bit rank however and it is next to the North Sea. We had our Labrador with us and the... More

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London, United Kingdom
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked over the phone a number of months ago through what I presume was a centralised reservation system and they did not send an email to confirm the reservation, and lo and behold, we were told we did not have a booking when we turned up at the hotel. After a few minutes back and forth, turns out we... More

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Co. Durham
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a lovely trip to Southwold. The Swan was comfortable, clean and peaceful, we stayed in the courtyard as we had my mother with us and it was easier for her. The rooms were good, but not worth £200 per night. The welcome at the reception on arrival was average, the service at the bar and restaurant was again... More

Was this review helpful? Yes 1
Castle Hedingham, United Kingdom
Top Contributor
55 reviews 55 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Came here for Sunday roast in August. Bar area very dingy. Service was good but the dinner itself- not up to much at all. Three of us had roast beef- the meat was excellent. However we had roast potatoes, not any sign of crispiness, probably only a teaspoon of shredded cabbage, one carrot cut in half almost raw and some... More

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London, United Kingdom
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the first time recently. Slept in one of the garden rooms. Very peaceful, charming staff, perfect setting and central location from which to explore Southwold. Only criticism was the bar...it was dark, dingy, poorly decorated and tired... Had one drink in there and never returned. Seems odd that a hotel owned by a brewery wouldn't see sense... More

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Lichfield, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a lovely weekend break in Southwold with my wife, 12-week-old son and our Labrador dog. We booked a 2 night stay in one of the garden rooms at The Swan. It was fantastic from the moment we arrived until the moment we left. We arrived on Friday at around 2 pm after a long drive with baby... More

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AdnamsSouthwold, Manager at The Swan Hotel, responded to this review

Sincere thanks for taking the time to write a review, and thank you for the great feedback. We look forward to your next visit. More

Castle Hedingham, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a wonderful weekend in our familiar Southwold for 2 nights, eating once at The Swan and once at The Crown. Room 19 overlooking the market place was wonderful but in the hot weather we noticed the lack of aircon in the room, which we assume us due the buildings age. The room was spotlessly clean and great staff.... More

Was this review helpful? Yes 1
AdnamsSouthwold, Manager at The Swan Hotel, responded to this review

Thanks for the review and all your kind words. We hope to welcome you back soon. More

Bedford, ENGLAND
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely old hotel recalling a bygone age but with 21st century service and a great location. Stayed here 8/9 August 2014. Had a fabulous room, 2nd floor, large and spacious overlooking the main square and with views of the sea. Lovely large comfortable bed. Dinner in the restaurant was excellent as was breakfast. Staff were excellent and friendly. Only minor... More

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AdnamsSouthwold, Manager at The Swan Hotel, responded to this review

Thank you for the review, the title says it all for me! Thank you. We look forward to welcoming you back soon. More

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Additional Information about The Swan Hotel

Address: Market Place, Southwold IP18 6EG, England
Location: United Kingdom > England > East Anglia > Suffolk > Southwold
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Swan Hotel 4*
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Also Known As:
Swan Southwold
Swan Hotel Southwold
Hotel Southwold Swan
The Swan Hotel Southwold, Suffolk

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Amenities

Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Just yards from the Adnams Brewery the hotel has been awarded 4 Stars by The AA and two Rosettes for the food in the restaurant. A short stroll from the hotel is the beach at Southwold with its rows of colourful beach huts and the town has a wide selection of individual boutique shops to browse. Our Garden Rooms are Dog Friendly and wheelchair accessible.Brewery and Distillery tours can be arranged for guests and there are plenty of Adnams pubs within walking distance to enjoy a taste of our beer. ... more   less 
Number of rooms
42

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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