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Riverside House Hotel

Certificate of Excellence
17 Mill St | Barton Mills, Mildenhall IP28 7DP, England
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1 room 1 adult
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230 Reviews from our TripAdvisor Community

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Bury St. Edmunds, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I visited The Riverside Hotel for dinner. The service and meal was superb and could not be faulted at all. Staff were polite and attentive and the menu excellent. Our food was hot and delicious, we were given time between courses to enjoy the ambience. We would like to thank you Ged Sharrocks and your team for... More 

Helpful?
Thank Tracey C
Bury St Edmunds
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have at the pleasure of staying at this hotel for several weeks following a fire at our property. The hotel accommodation in all areas is clean and maintained to a high standard. It was a very busy period and sometimes quite challenging with all the events leading up to Christmas, but we were not overlooked once. All staff were... More 

Helpful?
1 Thank Kevin K
Cambridge, United Kingdom
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed December 11, 2015

We took some business guests for a bar lunch at the Riverside Hotel today. I may have been unlucky (ordered fish and chips) but the cod was very small, and the batter was just soggy. In fairness the other 3 meals looked fine, but I was very disapointed. The lady serving was also not very customer focused which I noticed.... More 

Helpful?
Thank rjcrowther
Dexter
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 6, 2015

We were visiting our son stationed in LakenHeath for a couple of days before heading to London to see the sights. We rented two rooms, one for my wife and I, and the other for our two older sons. The rooms were very clean and recently appointed. A lot of these old buildings are retrofitted with new stuff and we... More 

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1 Thank Larry Y
St. Albans, United Kingdom
Level Contributor
65 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed December 6, 2015 via mobile

My first stay here and likely to be my last. On arriving at check in the reception appeared to be in a state of disorder; there were three people behind a cramped reception area, one on a phone shouting loudly and quoting a credit card number and pin loudly for all to hear; one who was watching; and one who... More 

Helpful?
Thank JohnDaniell
Sussex
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 6, 2015

We stayed here for a long weekend spanning the end of October and the beginning of November, 2015. We had a pleasant room with a very nice ensuite (the fittings all looked very new). The staff were pleasant and friendly, and the food was very good. The breakfast menu was extensive, with something for everyone, and the dinners were of... More 

Helpful?
Thank Walker37
Mildenhall, United Kingdom
1 review
1 of 5 stars Reviewed November 5, 2015

We recently visited the hotel for a Sunday dinner for a birthday party and found the hotel very pleasant and the staff helpful and friendly. The food however is absolutely awful and not worth the money spent on it. The starter, a prawn cocktail had very little flavour and the prawns were of poor quality and very chewy, akin to... More 

Helpful?
Thank paf1976
Cambridge, United Kingdom
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 24, 2015

Had a meal here on Sunday around 5.30 menu seemed better then the last time we visited,service OK would be lovely to eat here on a summers afternoon as it has such a nice outlook. All in all had a nice time.

Helpful?
Thank LordKinally
Norwich, England, United Kingdom
Level Contributor
73 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 19, 2015

This hotel is set in the middle of Mildenhall and as the name suggest's right on the river, the gardens are very well maintained and the hotel is both friendly and clean. The Breakfast room is nicely appointed overlooking the garden and the rooms are very modern and well maintained, we did stay in the honeymoon suite as this was... More 

Helpful?
Thank Nick W
Cwmbran, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed October 14, 2015

Very welcoming, nice staff, a large room at the front of the hotel. We stayed for two nights, breakfast on our first morning was served with a smile, nice food , well cooked , great service. The second morning, different, unsmiling waiter, had to ask for tea, breakfast was dried up and small, no toast. The bedroom was noisy as... More 

Helpful?
Thank JackieandMike59
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