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All 2 Haverhill hotels

Days Inn Haverhill

3.0 of 5 Hotel   |   Phoenix Road | Haverhill Business Park, Haverhill CB9 7AE, England
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Days Inn Haverhill
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Ranked #1 of 2 Hotels in Haverhill
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
JST51 Shrewsbury, United Kingdom
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69 reviews from our community

Traveler rating
    23
    29
    14
    1
    2
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12
22
4
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Shrewsbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for a night to attend a family wedding. Staff, facilities, bar, rooms, bathroom, fluffy towels, tv and breakfast all brilliant. The only negative is the duvets and pillows, they are awful and let down an otherwise outstanding hotel. Duvets like cardboard and pillows too hard and small. A real shame.

Was this review helpful? Yes
DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a Trip Advisor review. I was pleased you liked the hotel facilities. After reading your comments about the duvets and pillows being thin, our Head Housekeeper carried out an audit and I have placed an order for replacements. Thank you for the constructive feedback. Best Regards Donna Revell General... More

Malaga
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 11, 2014

Despite them getting our booking wrong, they had us down for the Sunday and not the Saturday (we were there for a wedding in Haverhill) also other wedding guests staying had the same problem. The staff on duty bent over backwards to accommodate us. Although it would have been a major problem if they had not had a room for... More

Was this review helpful? Yes
DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a Trip Advisor review. I apologise that we had the incorrect arrival date. I was pleased to read you found our team to be very accommodating and friendly. Best Regards Donna Revell General Manager More

Hertfordshire
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2014

My wife and I stayed here for one Saturday night while attending a friend's birthday party in Haverhill. It was a good choice. It's easy to find and well signposted from the Haverhill by-pass. There's a large car park surrounding the hotel. Check-in was smooth and troublefree. Reception staff were pleasant and helpful. The room itself is large and a... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Guest, thank you for taking the time to complete a Trip Advisor review. We really do appreciate receiving such positive feedback. I will make sure all the team get to see the review. Best Regards Donna Revell General Manager More

Surrey
Top Contributor
78 reviews 78 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 9, 2014

A little late reviewing but my family went to an anniversary party here two weeks ago. We arrived at about 5pm and the staff were superb, a warm and helpful welcome. The evening itself went well as the hosts had planned it so. During the evening there was a good and plentiful buffet, always a bonus. The bar staff Ben... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, We really do appreciate you taking the time to complete a Trip Advisor review. I have passed on your positive comments about Ben - Senior Guest Service Manager, Dan - Guest Service Assistant and the night team. We are looking into how we can manage better when large groups come down for breakfast at the same time.... More

Stanstead Abbotts, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

I stayed at the Days Inn, Haverhill for my sister's wedding in March 2014. I have 3 dogs and was really worried about what I would do with my dogs while we were all at the wedding, and then when I spoke with the hotel they were so lovely and said of course you can bring the dogs with you!... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, I was really pleased to read your review. The kind comments about how friendly our team are was very much appreciated. We are proud to be a pet friendly hotel and am glad you found the facilities to be nice and clean. We have a fantastic team. Best Regards Donna Revell General Manager More

Bristol, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 4, 2014

This hotel is a standard business hotel but is better than average. It is not going to give you a romantic weekend but it will give you a good nights sleep & a decent breakfast in the morning. The staff were friendly, the rooms were clean, there is plenty of parking and reasonable wifi. It's not the Ritz but it... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a Trip Advisor review. Feedback from our guests allows us to gain knowledge that helps us improve the service we provide. Best Regards Donna Revell General Manager More

London, United Kingdom
1 review
3 of 5 stars Reviewed July 24, 2014

I am staying in this hotel put by my employer, the hotel is located greatly in a small village called Haverhill which is a very nice place and it has all sorts of facilities to visit whether one is looking for a bit of shopping, to watch a movie, go to Gym or eat something nice. The hotel itself is... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Trev S, firstly I would like to thank you for taking the time to complete a Trip Advisor review. I am pleased you found our facilities to be nice and clean. I was surprised to read you found our beds to be uncomfortable as we use top quality Hypnos beds. However, I have asked our Head Housekeeper to complete... More

Norwich, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 9, 2014

I have just stayed here for a week on business opening a new local pub/restaurant. I cannot thank the staff enough for being so lovely. My car was seriously vandalised in a local car park (nothing to do with the hotel), and being a young (relatively) female staying away on my own it wasn't the nicest feeling. The staff went... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Clara583, thank you for taking the time to complete a Trip Advisor review. I have passed your fantastic comments about our friendly and helpful staff onto the team. We really appreciate your kind comments and are always happy to help. Best Regards Donna Revell General Manager More

Haverhill, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 28, 2014

We had a very comfortable stay at the Days Inn Hotel in Haverhill. The welcome was heartily and warm, stuff was friendly, the room clean and tidy with all needed things provided. In the morning we enjoyed the tasty breakfast. When you want to know what to expect from the hotel, just look at the following link – a wonderful... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, I would like to personally thank you for taking the time to complete a Trip Advisor review. I am very proud of our team so was really pleased to read your comments about how friendly they were. I am also really pleased you liked our puppet commercial. We had great fun producing it. Many Thanks Donna Revell... More

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed April 22, 2014

My husband and I use Haverhill Days Inn for short visits to our families. It's great value, quiet location and comfortable. The rooms are spotless with a large comfy bed, and plenty of space to stretch out. Small bathroom but functional with large shower cubicle. Plenty of free car parking. We always have a warm welcome from the staff. Our... More

Was this review helpful? Yes
DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you so much for taking the time to complete a Trip Advisor review. I am particuarly proud of the comments you made about the team. They are enouraged to, as you say, 'go the extra mile' and have a can do attitude. The team really enjoyed hosting the party and said the hog roast was amazing.... More

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Additional Information about Days Inn Haverhill

Address: Phoenix Road | Haverhill Business Park, Haverhill CB9 7AE, England
Phone Number:
Location: United Kingdom > England > East Anglia > Suffolk > Haverhill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Days Inn Haverhill 3*
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Also Known As:
Days Inn Haverhill Hotel Haverhill
Haverhill Days Inn
Days Inn Haverhill Suffolk, UK

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