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All 2 Haverhill hotels

Days Inn Haverhill

3.0 of 5 Hotel   |   Phoenix Road | Haverhill Business Park, Haverhill CB9 7AE, England
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Ranked #1 of 2 Hotels in Haverhill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
A W Eastleigh, United Kingdom
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75 reviews from our community

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    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eastleigh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Clean, spacious, well maintained hotel, staff very friendly and helpful. I have nothing really to add to the above review but need to make up to 200 characters - oh and it rained all the time we were there.

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Phenix City, Alabama
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

Close to the office. Good rate. Clean and comfortable. I like all of the LED lighting which is great for my old eyes. Wish I could open the window though because like most Europe hotels there is no air condition or fan in the room. Also bring your own wash rag they do not supply them only large towels.

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a Trip Advisor review. I am pleased you felt the benefit of our new LED lights and that you found the facilities to be clean and comfortable. We hope to welcome you back soon. Donna Revell General Manager More

East Cowes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2014

Well I've stayed in Travelodges, Best Westerns, Quality hotels. The Days Inn in Haverhill well outperforms them, the hotel is well presented, well maintained and the customer service standards Simon, Ben and the front of house team have are fantastic, very helpful and friendly. The rooms are quiet, well maintained with full cleaning every day you go into your room... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, It was an absolute delight to read your amazing Trip Advisor review. I am extremely proud of our team and will make sure every member of the team gets to see this review. They do work hard and it is always nice for them to have their efforts appreciated. Thank you so much for completing this review.... More

Wirral, Merseyside
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 24, 2014

Once we found this hotel after a long trek from Cambridge, thanks in no small part to Suzy (my sat nav), we were greeted with smiling welcoming faces. This hotel in stark contrast to the Travelodge we stayed in the night before offered us a free breakfast and Wi-fi code on arrival. Although it was only 1 night it was... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a Tripadvisor review. We use guest feedback to help us to provide excellent customer service. I particularly liked your comment about smiling faces greeting you. There is nothing worse than a grumpy face! Best Regards Donna Revell General Manager More

Haverhill
1 review
5 of 5 stars Reviewed September 18, 2014

The service and presentaion for the birthday celebration was all and more then we asked for, it cotributed to a highly successful night. The rooms were excellent. The buffet was of the highest quality as was the breakfast. Overall both family and friends were pleasantly surprised by the whole setup at the hotel.

Review collected in partnership with Days Inn

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Good Morning Alan, thank you for taking the time to complete a Tripadvisor review. The team and I were really pleased to read your comments. The team felt the party was a great success and your feedback confirms this. Many Thanks for your kind comments. Best Regards Donna Revell General Manager More

Kent
Top Contributor
92 reviews 92 reviews
55 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 17, 2014

eping up the standard well One advantage of a Day’s Inn is that you can be sure of a good if not high standard set by the staff, and very good facilities. This is certainly the case at Haverhill where the staff were ever efficient, helpful and friendly. Access could not be easier. The room was comfortable and surprisingly quiet... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, I really do appreciate your kind comments. I am especially pleased to read the comment about our team being efficient, helpful and friendly. These are the qualities we insist our team members have. I am personally very proud of my team. I hope you choose to stay with us again if you decide to visit the area... More

Shrewsbury, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 9, 2014

Stayed for a night to attend a family wedding. Staff, facilities, bar, rooms, bathroom, fluffy towels, tv and breakfast all brilliant. The only negative is the duvets and pillows, they are awful and let down an otherwise outstanding hotel. Duvets like cardboard and pillows too hard and small. A real shame.

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a Trip Advisor review. I was pleased you liked the hotel facilities. After reading your comments about the duvets and pillows being thin, our Head Housekeeper carried out an audit and I have placed an order for replacements. Thank you for the constructive feedback. Best Regards Donna Revell General... More

Plymouth, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 11, 2014

Despite them getting our booking wrong, they had us down for the Sunday and not the Saturday (we were there for a wedding in Haverhill) also other wedding guests staying had the same problem. The staff on duty bent over backwards to accommodate us. Although it would have been a major problem if they had not had a room for... More

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a Trip Advisor review. I apologise that we had the incorrect arrival date. I was pleased to read you found our team to be very accommodating and friendly. Best Regards Donna Revell General Manager More

Hertfordshire
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 11, 2014

My wife and I stayed here for one Saturday night while attending a friend's birthday party in Haverhill. It was a good choice. It's easy to find and well signposted from the Haverhill by-pass. There's a large car park surrounding the hotel. Check-in was smooth and troublefree. Reception staff were pleasant and helpful. The room itself is large and a... More

Was this review helpful? Yes
DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Guest, thank you for taking the time to complete a Trip Advisor review. We really do appreciate receiving such positive feedback. I will make sure all the team get to see the review. Best Regards Donna Revell General Manager More

Surrey
Top Contributor
84 reviews 84 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 9, 2014

A little late reviewing but my family went to an anniversary party here two weeks ago. We arrived at about 5pm and the staff were superb, a warm and helpful welcome. The evening itself went well as the hosts had planned it so. During the evening there was a good and plentiful buffet, always a bonus. The bar staff Ben... More

Was this review helpful? Yes
DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, We really do appreciate you taking the time to complete a Trip Advisor review. I have passed on your positive comments about Ben - Senior Guest Service Manager, Dan - Guest Service Assistant and the night team. We are looking into how we can manage better when large groups come down for breakfast at the same time.... More

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Additional Information about Days Inn Haverhill

Address: Phoenix Road | Haverhill Business Park, Haverhill CB9 7AE, England
Location: United Kingdom > England > East Anglia > Suffolk > Haverhill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Days Inn Haverhill 3*
Number of rooms: 80
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Also Known As:
Days Inn Haverhill Hotel Haverhill
Haverhill Days Inn
Days Inn Haverhill Suffolk, UK

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