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Days Inn Haverhill

Certificate of Excellence
3.0 of 5
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Phoenix Road | Haverhill Business Park, Haverhill CB9 7AE, England
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Days Inn Haverhill
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Ranked #1 of 2 Hotels in Haverhill
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Rosemary H Greater London, United Kingdom
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Friends had a celebration there and we all booked rooms which were much better than we expected. The staff were very helpful and friendly. The event went really well. The breakfast was varied, so something for everyone. Great place to stay if you are visiting this area and want this type of hotel.

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a tripadvisor review. I am extremely proud of our team and appreciate the comment about them being helpful and friendly. I am especially pleased that the event went well. Best Regards Donna Revell General Manager More 

Scotland, United Kingdom
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed 1 week ago

The receptionists who checked me in were very unprofessional and started arguing in front of me (there was a mix up with my room allocation). My room was ok but not particularly clean e.g. pubic hairs in the sink, bath and on the floor. The room and hotel facilities are very basic and the breakfast selection is low quality and... More 

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a trip advisor review. We use constructive feedback to strive to deliver the best possible service. I was extremely disappointed and shocked to read the comments regarding hairs in the sink. I wish this had been reported at the time of your stay so we could of resolved the... More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel is modern and clean. Beds very comfortable. Bathroom nice, although the shower could do with a bit more umph, and it's fixing to the wall could be improved. Free wifi in the hotel, and speed is good. User id only lasts 24h though, but hotel staff are fine with refreshing the codes given. Staff have on the whole been... More 

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you taking the time to complete a trip advisor review. I'm glad you found the beds to be comfortable, we use top quality hypnos beds. I have asked maintenance to check to see why the shower pressure was low. Constructive feedback allows us the opportunity to improve the service we offer. Best Regards Donna Revell General... More 

Birmingham, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

So I would say the days inn at Haverhill is on par with some of its competitors such as premier inn or travel lodge, the beds are comfortable the rooms are clean, the wi-fi works well, plenty of teas and coffees in room what more could you ask for? Downside was breakfast I don't like the lack of food in... More 

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a trip advisor review. I'm glad you found the beds to be comfy, we use top quality hypnos beds. I have advised the team to keep the breakfast buffet topped up at all times. Best Regards Donna Revell General Manager More 

New Forest National Park, United Kingdom
Level Contributor
46 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 26, 2015

The AA sign outside the hotel states this is a budget hotel. This does not do the hotel justice. Clean, good sized rooms, welcoming and friendly staff. Breakfast was well presented and offered a nice variety. Very professional. Days Inn senior management should be very proud of their team at Haverhill. They should be less proud of their online booking... More 

Was this review helpful? Yes
DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to write such a fantastic review of our hotel. I am extremely proud of our team. I will look into the issues you had with central reservations. I appreciate the constructive feeedback. Best Regards Donna Revell General Manager More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed June 24, 2015

I decided to stop in Haverhill on my long journey home and was extremely impressed by the hotel. Not only was it spotlessly clean the breakfast was more than I was expecting from a continental buffet, which was a pleasant surprise. The staff were genuinely caring and happy, I couldn't have asked for a nicer welcome. I will be sure... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a trip advisor review. Your positive feedback is very much appreciated and has been passed onto the team. Best Regards Donna Revell General Manager. More 

Loughborough, United Kingdom
1 review
4 of 5 stars Reviewed June 23, 2015

Excellent hotel very clean great showers (walk in) staff fantastic nothing too much trouble will definitely stay again when in area

Review collected in partnership with Days Inn

Was this review helpful? Yes
DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear Valued Guest, thank you for taking the time to complete a trip advisor review. I have passed your positive comments onto the team. It is always great to receive complimentary comments about the teams attitude. Many Thanks Donna Revell General Manager More 

Harrogate
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed June 12, 2015

The hotel is off a roundabout on the Haverhill by-pass, about a mile or so from the town. There's a Harvesters on site, too. You enter the hotel doors past the smokers' area outside, which isn't the best of starts, but there was a warm welcome from Reception when we arrived. The room was spotlessly clean, as was the bathroom... More 

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DAYSINNHAVERHILL, General Manager at Days Inn Haverhill, responded to this review

Dear valued guest, thank you for taking the time to complete a tripadvisor review. We use guest feedback to improve the service we provide. With reference to your comments about the pillows being hard I would like to let you know we have now completed the task of replacing all the pillows in all the bedrooms. In each room there... More 

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