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The Orwell Hotel

Hamilton Rd, Felixstowe IP11 7DX, England
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The Orwell Hotel
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The Orwell Hotel
The Orwell Hotel
The Orwell Hotel
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228 reviews from our community

Traveler rating
    70
    82
    48
    18
    10
See reviews for
38
81
12
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (228)
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    (52)
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There are newer reviews for The Orwell Hotel
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Felixstowe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 9, 2014

My last review of the Orwell was quite damning, I am now glad to say the management has changed, much to every ones satisfaction.Upon my last visit for lunch with friends was a very pleasant experience to say the least I.E. the food was excellent, presentation good,service was very good as always

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OrwellHotel, Public Relations Manager at The Orwell Hotel, responded to this review

Thank you for your review. I'm pleased that you found that things have improved since your last visit. More 

Cadiz, Spain
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2014

I would like to congratulate all staff at The Orwel Hotel for another outstanding and successful event. There is an awesome team there and Managers must be proud of the efforts the team produced both in leading up to and throughout the day. Food was just lovely, smooth, and with good flavor, service was impeccable. Hotel looked lovely for the... More 

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Marbella, Spain
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2014

I don;t what they are talking about !!!!!! Food and service was excellent !!!! ( I have to say as usual in this hotel) About the cooking demonstration.......what can I say? They did inform us that there was no cooking demonstration BUT we had a wonderful pianist

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Felixstowe, United Kingdom
2 reviews
4 of 5 stars Reviewed January 7, 2014

We had a table of 7 at the last Christmas ladies lunch which was very well attended. All our table had a fab time enjoying the food, drink and banter. Most of our table attend ladies lunches throughout the year and have never seen so many ladies in one place seemingly having fun at Christmas time. Well done.

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Felixstowe
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed January 7, 2014

I attended the Christmas ladies do lunch with my mother and friends. 16 of us in total. Although it was a disappointment not to have a demonstration we thoroughly enjoyed our lunch. The pianist was a great replacement really adding to the atmosphere. We did ask for the heating to be turned off as we were slightly hot. The meal... More 

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Felixstowe, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 2, 2014

First getting a drink was a task ,no staff, looking for red wine in a fridge when eventually one appeared ,please train your staff correctly.Room having meal so cold.Then the meal meat was nice but veg was 2pieces of carrot and a small piece of cauliflower very dissapointed ,new resident to Felixstowe's and first time to the Orwell will not... More 

Was this review helpful? Yes 2
Felixstowe, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 22, 2013

Went for our Christmas Lunch but was very disappointed. Starters very good but turkey roast was horrible, most of the food looked and tasted re-heated not what you expect from the Orwell. We complained to the waitress who apologised and said she would let the kitchen staff know but when she next came to the table we asked what was... More 

Was this review helpful? Yes 2
OrwellHotel, General Manager at The Orwell Hotel, responded to this review

We are so sorry you were disappointed with your meal. The duty manager certainly did not mean to insult you. We would like to invite you back for a complimentary meal in the new year. Wishing you a Merry Christmas. Kind regards Andrew Vales General Manager More 

1 review
4 of 5 stars Reviewed December 17, 2013 via mobile

I recently attended a dinner at the Orwell Hotel. This was a mass catering event and the food was excellent. It was served nice and hot and was very tasty. I'd been to a similar event in London the day earlier at a top rated hotel and the food was not to this standard. Well done to everyone at the... More 

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OrwellHotel, Public Relations Manager at The Orwell Hotel, responded to this review

Thank you for review. So glad you enjoyed the event. We will look forward to welcoming you in the future. More 

felixstowe
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 16, 2013 via mobile

Where do I start it was a disaster from the moment we arrived to the moment we left. Firstly it was suggested we go to the bar but when arrived nobody came to serve for 15 minutes, then the young lady looked in the fridge for red wine ugh. Then I asked for ang bitters,.no did not have any I... More 

Was this review helpful? Yes 1
OrwellHotel, General Manager at The Orwell Hotel, responded to this review

Dear Ladies Christmas Ladies do Lunch I hereby write this letter in answer to both of your reviews on Trip Advisor. First of I would like to say that out of an event for over 130 Ladies which you mention in your email, 96.7 % of the attendees congratulated us for the event. You also mention that it was very... More 

Felixstowe
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 11, 2013

I joined a group of six friends on Wednesday 11th December for "Ladies Do Lunch". On arrival we were invited to go to Harry's Bar for a pre lunch drink. After a wait of 15 minutes, during which the bar was unattended, we were eventually served by a young lady, who searched the fridge for a bottle do red wine,... More 

Was this review helpful? Yes 6
OrwellHotel, General Manager at The Orwell Hotel, responded to this review

Dear Ladies Christmas Ladies do Lunch I hereby write this letter in answer to both of your reviews on Trip Advisor. First of I would like to say that out of an event for over 130 Ladies which you mention in your email, 96.7 % of the attendees congratulated us for the event. You also mention that it was very... More 

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