We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Suffolk Sands Holiday Park - Park Holidays UK

Carr Road, Felixstowe IP11 2TS, England
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Felixstowe
Check In Check Out
Show Prices
Management photos
Suffolk Sands Holiday Park - Park Holidays UK
View Map
Add Photo Write a Review

92 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 9, 2015

We had the misfortune of staying here during October half term. The place is not fit to call itself a holiday park. It is run down and ramshackled. The caravan we were first put in stank of dirt and grease- a neighbouring resident informed us that 3 dock workers had stayed in the caravan for 6 weeks! There was mould... More 

Helpful?
2 Thank caroline w
Prestwood, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 15, 2015

From start to finish the service and accommodation was appalling. I received an email confirming that there was going to be two adults, one child, two dogs and no linen. I sent an email by return stating that there was no children and linen was supposed to be supplied in the silver caravan and asked that they confirm this by... More 

Helpful?
2 Thank Terri B
ParkHolidaysUK, Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for your review of your holiday here at Suffolk Sands. I am deeply sorry that you felt cause to write this review Firstly, I would like to apologise for the confusion on your pre arrival email that you received from us and that you had no response when emailing back to us. I can assure you that we... More 

uk
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed November 1, 2015 via mobile

Had to laugh at their website describing all of the facilities at this site. There was none as everything was at there sister site which was twice as awful as this one. I sense that this site is used more for people living here rather than holiday homes. Parking area for the car could only be used by a 4x4.... More 

Helpful?
Thank danny066
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for your review, it does clearly state on our website that you can use the facilities at our sister park a short distance from Suffolk Sands. I’m sorry to read that we didn’t meet your expected standard and that you wouldn’t be returning Thank You Lee & Team More 

Clacton-on-Sea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 24, 2015 via mobile

firstly all the bronze caravans on this site could do with being binned they are so old, our van didn't have any light bulbs in the kitchen or bathroom so we couldn't have a shower at night time as it was dark in there, also the loo roll holder was missing the people who clean these vans need to check... More 

Helpful?
Thank joan w
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for your review and im sorry to read we didn’t meet your expected standard. I can tell you that the Maintenance is normally managed very well and all units are checked before keys are released, something seems to have gone wrong on this occasion and I will share your comments with my team. I did like reading that... More 

Colchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 21, 2015

This was a depressing dated site offering run down accommodation that haven`t seen the light of day of a cleaner in a very long time and Felixstowe Beach it`s sister park where the entertainment is was just as bad. We had a horrible holiday and wont be booking with Park again.

Helpful?
1 Thank Ben L
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Sorry to read your review, Suffolk Sands is a beautiful Park that suits a relaxing holiday base to explore the local attractions, good luck on finding somewhere that suits your needs in the future. Regards Lee & Team More 

Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 19, 2015

Our first impression of Suffolk Sands on arrival was that it looked rather run down, tired and neglected in parts. The receptionist Rosie was very polite, corteous and helpful during our 45 minutes stay. We had booked silver rating, advsed at the time of booking silver was better than bronze as the silvers were less than five years old. C25... More 

Helpful?
3 Thank Clare H
Maldon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 19, 2015

A bit of a delayed review but me, my sister, and her husband took my Dad away for a week late July. He has health problems so what we do is limited so we just want somewhere we can relax. The caravan on arrival was lacking in bedding, the pull out bed was disgusting and it took a few trips... More 

Helpful?
1 Thank Jane G
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for your review, sorry to read that your stay wasn’t at the expected standards we normal provide and I will take this up with the team at Suffolk Sands for the future. Your review is important to us and we will endeavour to work to improving the park and facilities based on your review. Kind regards Lee &... More 

Mildenhall, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 11, 2015

I enjoyed a peaceful and restful stay in a Gold Plus caravan at Suffolk Sands. It was spotlessly clean. The bed was made up before I arrived and everything was in working order. Some of the window fixtures were a bit difficult to open but besides that, it was incredibly comfortable. The park is located near a nature reserve so... More 

Helpful?
1 Thank John M
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Wow! Thank you for the lovely review, it make all the hard work worth while and we love to read about how good your stay was. it is especially great to read about the team and how you found your holiday accommodation. Look forward to seeing you again soon Lee & Team More 

London, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 7, 2015 via mobile

After booking this I then read the reviews and panicked. I really dreaded going here but I didn't need to. It was absolutely fine! We booked silver plus and the caravan was as it was advertised. It was clean and had everything we needed. We arrived late and the park warden was friendly and helpful. It is close to the... More 

Helpful?
1 Thank nancylondon33
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for taking the time to review your stay, it is always nice to read when a guest has enjoyed there stay with us that they find time to write a review. Many Thanks Lee & Team More 

Kettering, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 22, 2015

We have never stayed in such I filthy dysfunctional caravan in all my life ,bed covered in stains dirty toilet paper down side of bed not enough cutlery or plates ect for 8 people went to reception got more bedding which was also stained ,no hoover or mope to clean floor just a brush held together with a plastic bag.we... More 

Helpful?
3 Thank sylvia g
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for your review, it is important to us and I shall be using it in our next meeting on ways to improve the park Standards and Service. Sorry we didn’t meet your expectations this time and we hope you will join us again Kind regards Lee & Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Family/play areas (4)
Viewed
View from room (2)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (2)
Viewed
Other (73)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (12)
Viewed
Family/play areas (2)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Felixstowe hotels
1.3 mi away
BEST WESTERN Brook Hotel, Felixstowe
1.6 mi away
The Orwell Hotel
The Orwell Hotel
#1 of 4 in Felixstowe
4.0 of 5 stars 300 reviews
1.0 mi away
Dorincourt Guesthouse
Dorincourt Guesthouse
#8 of 8 in Felixstowe
4.0 of 5 stars 22 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities