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Suffolk Sands Holiday Park - Park Holidays UK

Carr Road, Felixstowe IP11 2TS, England
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Suffolk Sands Holiday Park - Park Holidays UK
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (28)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (1)
All months
1 review
3 of 5 stars Reviewed 2 days ago NEW

The whole trip was worthwhile just for Holly who works behind the bar, she was amazing. As a reward for the brilliant job she does she should be given unlimited scratch cards. Even though she was working behind the bar she collected our plates with minimal fuss. She is proper hot too.

Was this review helpful? Yes
London, United Kingdom
1 review
1 of 5 stars Reviewed 5 days ago NEW

I booked for a silver caravan only to get a bronze standard caravan. It was filthy, the fridge was broken, the window handles were broken, there was cobwebs all over the place, the lady in the customer service spoke for hours and never listened, the was no coordination between the cleaners and the main office - the cleaners turned up... More 

Was this review helpful? Yes
Leicester, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped at Suffolk sands and it was the first time we had been with park holidays it was the best holiday we had and can not wait to go back there I didn't want to come home the staff on the site were really friendly even the local people there were aswel it's so peaceful and just a short... More 

Was this review helpful? Yes
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Such a lovely honest review! I have passed all of your wonderful comments onto my team here at Suffolk Sands and they really appreciate it, so thank you for that. I am extremely happy we managed to give you the relaxing holiday you were hoping for. We look forward to seeing you again soon. Many thanks Lee More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have had a fab weeks holiday at Suffolk sands The staff are brilliant with there help and knowledge. The site is very peaceful if you want a chilled holiday I would highly recommend this site. It is a short walk to the beach and the views are amazing The caravan was spotless and I loved my stay in it... More 

Was this review helpful? Yes
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for writing your review of Suffolk Sands. I am so please you found everything to be perfect. We always strive to provide the best service and standards possible, so i am happy we did this for you! we look forward to seeing you next year Many thanks Lee More 

Wickford, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We all (3 adults, 2 teenagers and a four year old) arrived on Monday 17th Aug earlier than our booking in time of 4pm, actually it was 10am. At the reception we were greeted by a lovely young lady who issued us with passes to use at the sister camp about 10 minutes walk away. We spent a lovely morning... More 

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ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for your wonderful review. I am so please that you found the reception to be friendly and helpful, it is always great to hear whe uor guests have a good stay. I have passed all of your feedback onto my team, who would like to say a huge thank you! we do hope to see you and your... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a long weekend with 2 children and a newborn, couldn't have been happier the site is relaxed & the beach is a short stroll away. The staff are lovely and very welcoming. The entertainment and pool are just down the road so you get the best of both worlds. We had a gold plus caravan which was nice, can't... More 

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ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

WOW! it doesnt get any better than perfect! I am so happy you enjoyed your time here with us, I have passed all of your lovely comments onto my team and look forward to seeing you again in the future. Kind Regards Lee More 

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Suffolk Sands is the ideal caravan site for those looking for a quiet yet relaxed setting five minutes walk to the beach and next to a stunning nature reserve that runs all the way to the viewing point at the docks where there is a lovely cafe / restaurant overlooking the ships coming in / leaving the bustling port. There... More 

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ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

It certainly seems like you made the most of your time here with us! Enjoying the surrounding areas and days out with your family. I have passed your feedback onto my team who are extremely happy that you found them to be helpful. We all look forward to seeing yu again next year. Kind regards Lee More 

Peterborough, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the second time myself and my family have stayed here in a static and both times have been very enjoyable. The proximity to the beach is brilliant so perfect for walks along, what we think, is one of the best proms in Britain. The site itself doesn't have any facilities e.g. club, pool etc but you do have... More 

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ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

What a lovely review! I am so pleased you found Suffolk Sands to be as lovely as we all do! Most of our guests like you, enjoy the peace of suffolk sands and thn the occasional hustle and bustle of our sister park. I do hope to see you again in the future. Kind regards Lee More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On arrival we were greeted by your friendly staff. The caravan(a gold plus) was easy to find. We found the caravan tidy and clean, but we had to clean the toilet. The tv only had 1 channel but that was promptly rectified. That's the worse part over. The site itself was immaculate. we have never met such friendly people on... More 

Was this review helpful? Yes 2
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for taking the time to write your brilliant review of Suffolk Sands Holiday Park. I am glad you found the team to be friendly and they sorted out the minor issues your reported straight away. We work very hard to keep the grounds maintained and have recently taken on a new groundskeeper, so i have passed on your... More 

A TripAdvisor Member
2 of 5 stars Reviewed 4 weeks ago

We paid +£500 for a 3 bedroom silver van - week 1 of the summer holidays. If I'd read the negative reviews on here I probably wouldn't have bothered as 75% of the comments I agree with! Upon arrival the reception staff were lovely. Credit to them throughout our stay. First impressions of the van were not brilliant. Litter outside... More 

Was this review helpful? Yes
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review

Thank you for taking the time to write your honest review of your recent stay with us at Suffok Sands Holiday Park. It is never nice when our guests dont experience the usual high standards we provide. I am happy that the team dealt with this in the correct way, but i have also taken all of the issues raised... More 

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