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All 2 Felixstowe accommodations

Suffolk Sands Holiday Park

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Carr Road, Felixstowe IP11 2TS, England
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Suffolk Sands Holiday Park
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42 people have reviewed this hotel

Traveler rating
    7
    13
    6
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    7
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Rainham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We arrived after 7pm on a Friday and phoned the warden who was really nice. Reception was closed, so the warden took the role of handing keys over. We found our caravan, the site is extremely cramped and it took us a little while to manoeuvre our car into the gap between caravans. The caravan was filthy, I accept there... More

Was this review helpful? Yes
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

I appreciate all of your comments in relation to what you have experienced and the cleaning standards will be looked into most definitely. I deeply apologise for your findings upon arrival! Our parks reception is manned from 9am until 6pm and if we can help with any situation during a guests stay with us, we will, so once again I... More

Peterborough
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have just got back from a 5 night stay with my family at Suffolk sands holiday park, and I am happy to say that it has been one of the most relaxing holidays we have had in a very long time with the sun £9.50 package. The campsite is very close to the beach and the sea front and... More

Was this review helpful? Yes 2
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you very much for your highly complimentary response. We at Suffolk Sands are very pleased to hear that you have had the whole holiday package with us in which you desired.I am so glad that you felt you could fully relax,as that is what holidays are for! We do hope to see you again next year . Regards, Holiday... More

Nuneaton, Uk
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed June 29, 2014

We arrived on Monday afternoon on our Sun newspaper break The bedrooms are very small.The double bed leaves less that a foot spare to walk around. Wardrobes are tiny as is the shower and loo. Cigarette stubs around the front door I always take antiseptic wipes to clean down with. There was a smell coming from the sink and drainer.... More

Was this review helpful? Yes 1
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you for you feedback, I must apologise for all of your findings whilst on holiday here at Suffolk Sands. Whilst some things were rectified or compensated for, other findings you were unfortunate to come across, we will look into as to why these were apparent in the first place. In terms of your dining experience at our sister park... More

Northamptonshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014 via mobile

We had a 3 night stay on suffolk sands and had a lovely break... Outside of the sites :/ Arrived at site and we were allowed to check in early with pleasant enough staff, we were advised that all the main attractions were at the nearby sister site, felixstowe beach. Tired and grumpy kids we decided to stay at the... More

Was this review helpful? Yes 1
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you form taking the time to review us on Tripadvisor, I am sorry that the park was not what you had expected, the teams all work hard to make sure your stay is an enjoyable one. I am also sorry that you will not be returning in the future. Thank you again for taking the time to review us... More

Cannock, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2014

We booked a fri to sun mini break in a bronze plus caravan. The staff were brilliant put up with constant emails and calls bless them. Our welcome was very warm and funny ! The caravan was great lots of room modern and clean oh and it had Poppy crockery so I felt at home ! plenty of clothes space... More

Was this review helpful? Yes 1
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you for taking the time to review us on Tripadvisor. Such a pleasing review to read, I will be passing your comments on to the team as they all work hard to make sure your stay is an enjoyable one. Thank you again for taking the time to leave feedback on Trip advisor and we will look forward to... More

Bishops Stortford, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 14, 2014

We had a Gold plus caravan which was practically brand new and was lovely. Warm, clean and full of everything you needed in the kitchen. The staff were really friendly, we arrived at 10am and although check-in wasn't until 2pm, Kim in the office took my mobile and phoned me as soon as our keys were ready (11.30) which I... More

Was this review helpful? Yes
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you for taking the time to review us on Tripadvisor. I will be passing your comments on to the team, they will be very well received as they all work so hard to make sure your stay is a enjoyable one . I am happy that you made the most from the facilities. We will look forward to welcoming... More

Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2014

Positives: Cravan site was peaceful and friendly. Caravan was clean and had everything we needed if a little dated. Proximity to the beach and town was good. Pool was clean, warm and small splash pool was ideal for our toddler. Negatives: Caravan had several gaps in the window frames and as a result of the weather being particularly windy and... More

Was this review helpful? Yes
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you for taking the time to review us on Tripadvisor. I apologise regarding the issues you encountered, of course if you wanted to move we would have been more than happy to relocate you, I will now get these issues seen to. Thank you again for taking the time to review us and we would look forward to welcoming... More

Norwich, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 6, 2014

Check-in was quick and easy and given keys to our upgraded Silver caravan. Luckily we always check the caravan before offloading our belongings. We walked into the main bedroom and the curtains were caked in mould (and I mean black!). We went back to reception who immediately gave us a free upgrade to a gold caravan. This made such a... More

Was this review helpful? Yes 1
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you for taking the time to reviews us on Trip Advisor. I am sorry about the hiccup at the beginning of your stay, but glad the team fixed it and made your stay an enjoyable one. It is great to hear such kind comments regarding the team, everyone works so hard to make sure your stay is an enjoyable... More

Milton Keynes, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed here for the May Bank Holiday weekend,and was greeted by a very friendly receptionist who also mentioned to us about the BBQ happening the following day on the site,which we attended and there was a singer there too which was very good. Our bronze caravan was clean and comfortable.It did have some gaps in the windows but this... More

Was this review helpful? Yes 1
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you for taking the time to reviews us on Trip Advisor. Such a nice review, it's great to hear that you enjoyed your stay. Hopefully we can look forward to welcoming you back to Suffolk Sands in the future. More

Hitchin, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2014

We used Suffolk Sands as a base from which to explore the Suffolk Coast. The reception staff was very friendly, the caravan clean and comfortable with more space than I expected and it was just a short stroll to the beach. The park was very quiet (we were there Easter weekend), and we never heard any noise from the docks... More

Was this review helpful? Yes 2
ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park, responded to this review

Thank you for taking the time to reviews us on Trip Advisor. Such a nice review, it's great to hear you enjoyed your stay, and it's great to hear your comments about the team as they all work so hard to make sure your stay is an enjoyable one. Hopefully we can look forward to welcoming you back to Suffolk... More

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Additional Information about Suffolk Sands Holiday Park

Address: Carr Road, Felixstowe IP11 2TS, England
Location: United Kingdom > England > East Anglia > Suffolk > Felixstowe
Also Known As:
Suffolk Sands Holiday Park Felixstowe

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Amenities

Beach Free Parking Restaurant Swimming Pool
Official Description (provided by the hotel)
A welcoming reception and beautifully landscaped grounds all just a stone’s throw from the sea ... more   less 
Number of rooms
150

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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