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Cornwallis Hotel

4.0 of 5
Rectory Rd, Brome, Diss IP23 8AJ, England
Hotel amenities
Cornwallis Hotel
Ranked #2 of 2 hotels in Brome
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140 reviews from our community

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Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

We were actually staying across the road in Brome Grange and decided to take a walk. Finding The Cornwallis we decided to take a look. We walked down a wonderful tall tree lined avenue/drive up to the hotel itself. Very pretty pond area and walled gardens. We entered a small reception area and was welcomed immediately, explaining we had just... More

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Chelmsford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2013 NEW

We are just back from another excellent stay at the Cornwallis. This place has a charm all of it's own.......it's cosy and romantic. It's relaxing and leisurely We love staying here! The staff are fantastic, friendly, courteous and nothing is too much trouble. Yes the hotel is a little tired, but you really need to look past this and find... More

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Chennai (Madras), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 13, 2013

This was a Nice Cosy Hotel , in the midst of a Lovely Garden. Stayed for 2 days. Rooms were nice and comfortable. Only that you cannot get out of the Hotel and go any where. Location is Isolated. No Lift hence had to carry luggage to the room. Very Friendly staff. But for a visit to Eye..it would be... More

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Nuno d, General Manager at Cornwallis Hotel, responded to this review
May 20, 2013

Dear Guest Thank you for taking time to post a review and I would also like to thank you for the positive feedback which has been taken by the team as a reward for the effort and to know that also is appreciated Yours sincerely More

1 review
4 of 5 stars Reviewed May 6, 2013

Lovely old hotel in beautiful location friendly staff and a wonderful choice of food four of us had dinner which was on par with any top London restaurant the grounds are huge you can go for a walk or just sit outside with a bottle of wine and have lunch . Worth a visit for the food even if you... More

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Nuno d, General Manager at Cornwallis Hotel, responded to this review
May 11, 2013

Dear guest Thank you for your time posting a review as we do take them seriously and they are shared with the team and improvements made where necessary. Your positive feed back has been well received by the Team and is extremely rewarding and we hope to have your visit soon once more Yours sincerely More

devon england
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed May 4, 2013

Hi, I have recently posted a very negative review concerning my stay from the 19th April 13 and i hope that the readers found my complain helpfull . I took the matter further with their Regional mananger and we exchanged many email communications. I am please to advise the reader that after the regional manager had personally visited the Cornwallis... More

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Nuno d, General Manager at Cornwallis Hotel, responded to this review
May 20, 2013

Dear Guest Bespoke Hotels have only recently acquired the Cornwallis and I have since been appointed as the new General Manager and I am pleased that your concerns on this occasion have been addressed and responded to your satisfaction. We have since implemented a detailed maintenance programme that will help to address issues such as the ones you have pointed... More

lowestoft
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 22, 2013

We stayed at the Cornwallis for two nights following our wedding and were delighted with our stay.The hotel is set within 22 acres and the grounds were lovely. Based on other reviews we selected room 1 which was huge and had a magnificent view of the grounds and tree lined drive through the two large windows.The bed was comfy and... More

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Nuno d, General Manager at Cornwallis Hotel, responded to this review
May 11, 2013

Dear guest Thank you for your time posting a review as we do take them seriously and they are shared with the whole team and is with great joy that our efforts were rewarded on this occasion with such a positive feedback We look forward to your next visit with the promise to continue to improve our services were possible... More

ireland
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 22, 2013

Went here for a function. Most impressed by staff. Young, helpful and cheerful. Management a bit remote. Reception so-so. Food at function poor. Breakfast good. The place is very tired and looked like it's been milked by owners for some time. Bedrooms OK but need upgrading. Not recommended.

Was this review helpful? Yes
Nuno d, General Manager at Cornwallis Hotel, responded to this review
May 20, 2013

Dear Guest Bespoke Hotels have only recently acquired the Cornwallis and I have since been appointed as the new General Manager and many improvements have already been made including the start of a new Head Chef that is quickly bringing the deserved reputation back to the Cornwallis. Indeed at the time of your visit some of the positive signs you... More

Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed April 22, 2013 via mobile

Have stayed here before in the past and it was OK so wasn't phased about being booked in there again by work.. Oh my god how its gone downhill ... Was in a room where the two radiators were full on and couldn't be turned off - undoubtedly due to the lack of any thermostats (see picture). Staff were unapologetic... More

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Ipswich, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 21, 2013

The hotel oozes charm and could be amazing, but its the combination of small things means our stay was lacking. But under new management, would recommend a visit but give it a few months for the new management to get a grip.! We stayed in the coach house,a nice room with a private court yard from the french windows, made... More

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Nuno d, General Manager at Cornwallis Hotel, responded to this review
May 20, 2013

Dear Guest Bespoke Hotels have only recently acquired the Cornwallis and I have since been appointed as the new General Manager but please rest assured of our commitment to resolve the issues you have raised. We had indeed a very pleasant conversation and as promised I have already started to introduce some changes and it will be with great pleasure... More

Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 15, 2013

Beautiful grounds, setting and has great potential, but it needs money spending on it to re-furbish. The plan was to stay 2 nights, but after a restless sleep with really uncomfortable beds, (the springs could be felt coming through) and very lumpy, we decided to ask to see if we could move rooms. To be fair, the young gentlemen was... More

Was this review helpful? Yes
Nuno d, General Manager at Cornwallis Hotel, responded to this review
May 11, 2013

Dear guest Thank you for your time posting a review as we do take them seriously and they are shared with the team and improvements made where necessary. Bespoke Hotels have only recently acquired the Cornwallis and I have since been appointed as the new General Manager but please rest assured of our commitment to resolve the issues you have... More

 
 
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Additional Information about Cornwallis Hotel

Also Known As:
Cornwallis Hotel Brome
Address: Rectory Rd, Brome, Diss IP23 8AJ, England
Region: United Kingdom > England > East Anglia > Norfolk > Diss > Brome
Amenities:
Free Parking Pets Allowed Restaurant Room Service
Hotel Style:
Ranked #2 of 2 hotels in Brome
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Built in 1561, the Cornwallis Country Hotel is a wonderful retreat offering food and drink of exceptional quality and superb accommodation. Nestled in over twenty acres of gardens, amongst splendid yew topiaries and a picturesque water garden is The Cornwallis Hotel. This original dower house radiates charm and character. Few and far between are opportunities to experience something very special. If you appreciate an informal yet refined hospitality, combined with a beautifully understated elegance, then you will find The Cornwallis very special indeed. ... more   less 
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Cornwallis Hotel
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