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All 2 Swaffham hotels

Strattons Hotel

4 Ash Close, Swaffham PE37 7NH , England
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71%
Ranked #1 of 2 hotels in Swaffham
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Wendy C Norwich
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246 people have reviewed this hotel

Traveler rating
    126
    47
    32
    22
    19
See reviews for
25
161
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Any
English first
Norwich
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My partner and I stayed at the Stratton Hotel in the Fantouche room, including dinner and breakfast. Absolutely loved the hotel, had a lovely warm feel about it and really appreciated the decor. Our room was gorgeous with a very comfy bed. The staff were very friendly, particularly the receptionist who spent a lot of time telling us about the... More

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Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Unfortunately due to a serious illness in the family, my husband had to reschedule my birthday night away in the beautiful Opium suite , to the next week- Strattons couldn't have been nicer about it. This was our second visit to one of Norfolks hidden gems and we enjoyed it just as much as the first. Lovely intelligent staff who... More

Was this review helpful? Yes 1
Zurich
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

When you first drive into the town it is possible to have a few reservations when trying to reconcile what you have seen on the website. However, I could not have been more pleasantly surprised and would thoroughly recommend this hotel The staff are excellent. Helpful and extremely knowledgable about the area. I was also very impressed with the food... More

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Essex, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband booked this as a surprise for our first anniversary The hotel is very unique and each room has a theme He booked is into the opium suite but upon arrival due to its furnishing in the bedroom I found it slightly eary .. The hotel staff were amazing and did not hesitate in offering us alternative accommodation to... More

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Sheffield, United Kingdom
Top Contributor
63 reviews 63 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

To really appreciate this delightful and quirky hotel you need to be in the 'Strattons State of Mind'. Those looking for designer perfection and slick efficiency will be disappointed. This is an old building, full of delightful curios and surprises at every turn. It has the creaks and groans and inevitable signs of its age but on the whole, they... More

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San Francisco
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2014

A very quirky hotel with helpful staff. We stayed 2 nights and enjoyed the stay. There were a couple of minor problems with food - being given an old menu and we ended up having our second choice when in fact our first choice was still on. We asked for marmalade about which 3 different people told us 3 different... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 3, 2014

My husband booked us in to the 'Red Room' at this hotel for the nights of 21/22 Feb as it was recommended by Mr& Mrs Smith. It was our first weekend away since having our baby and was also our 9 year anniversary. Although we were initially very impressed with the room due to its size, we were disappointed with... More

Was this review helpful? Yes 9
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Reviewer, I am really sorry you felt so disappointed by your stay. To deal with your points, the bed base and mattress is only 1 year old and a Staples premium orthopaedic. I was surprised to read your comments and accordingly have tried lying on it with a housekeeper and we didn't observe any rolling effect but I understand... More

Worthing, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 3, 2014

I stayed in the Strattons Hotel in November 2013 and it truly was a excellent experience - good food, good service and pleasant, comfortable surroundings. This did not prepare me for the absolute horror to follow. I am a regular business traveller to Norfolk and booked again a few weeks later. I had to cancel my booking 4 full days... More

Was this review helpful? Yes 9
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Reader, I was saddened to read this reviewers comments which amount to 'horror' at our cancellation fees and contradictory praise for our staff and then a description of them as rude and hostile when a cancellation fee is charged. Cancellation charges are not something we like to apply and if we can re-sell everyone is happy, but if we... More

Hertford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014

An unusual facility right in the centre of town with excellent car parking, is complimented by the very competent and helpful staff who really put themselves out to assist in every way possible.The room was smart and tasteful but a large free standing bath at the bottom of a very comfortable bed will not suit everyones taste.The restaurant dinner was... More

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scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Beverley O, thank you for your very fair and balanced review about Strattons and CoCoes 1. I am sorry you had problems with the electricity in the room just prior to checking out and I did get an immediate update from the reception manager and the hiccup has since been resolved. Wishing you both a belated happy anniversary, my... More

Southend-on-Sea, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2014 via mobile

We discovered Strattons after friends stayed there a number of years ago and since then have stayed 5 times, which says quite a lot in itself. The decor might not be for the faint hearted but its quirkiness sets it apart from the corporate blandness that abounds at the moment. As with everywhere we stay though, it's the attitude of... More

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scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear SPhoenix, your review was lovely and so important to the team who look after our guests as they really care about giving a great service to everyone. Thank you too specifically for your comments on our menu; our head chef makes everything on site, biscuits, breads, puff pastries etc and of course even on a small menu of 6... More

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Additional Information about Strattons Hotel

Also Known As:
Strattons Hotel Swaffham
Strattons Hotel Swaffham, Norfolk
Address: 4 Ash Close, Swaffham PE37 7NH , England
Location: United Kingdom > England > East Anglia > Norfolk > Swaffham
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 2 hotels in Swaffham
Price Range (Based on Average Rates): $$
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