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All 2 Swaffham hotels

Strattons Hotel

4 Ash Close, Swaffham PE37 7NH , England
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Strattons Hotel
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71%
Ranked #1 of 2 hotels in Swaffham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Martin C Downham Market, United Kingdom
  • Overview
  • Reviews (266)
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  • Amenities
  • Room tips (59)
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266 people have reviewed this hotel

Traveler rating
    135
    52
    35
    24
    20
See reviews for
28
175
4
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Any
English first
Downham Market, United Kingdom
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stopped here one night and had dinner with wife, daughter and partner. Good small menu. I had smoked salmon fishcake and brisket others had goats cheese, Binham blue filo, belly pork and another goats cheese main. Food well cooked although the brisket was a bit tough. Lovely wine list. We all thought the customer service was excellent in general although... More

Was this review helpful? Yes
Guernsey, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Would have been willing to overlook other shortcomings of Strattons Hotel had the customer service been up to scratch but sadly it was appalling. They need to attend customer service training or stay at a Premier Inn and take notes.

Was this review helpful? Yes
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a hidden gem . The staff were so good and friendly . The restaurant again was full of charm and the food was also excellent . we had wonderful 2 night stay there? The only down side to the whole time were the church clock that struck at every hour

Was this review helpful? Yes
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Concerned thank you so much for your lovely review of Strattons and apologies for the church clock; unfortunately we cannot control this and I'm sorry it effected your nights sleep. Best regards Vanessa Scott, owner More

hertfordshire
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a two night stay at Strattons. Beautiful place, polite, friendly and helpful staff. Our room (Seagull) was smallish but well equipped and lovely. We dined in the hotel the first night, could not fault the food, well prepared and well served. All in all a lovely break in superb surroundings.

Was this review helpful? Yes
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Polly thank you so much for taking the trouble to post a review about Strattons, we really appreciate your feed back and hope to see you again regards Vanessa Scott, owner More

Norwich, Norfolk
Contributor
16 reviews 16 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Called to look at staying last minute as live nearby and was considering a Christmas Break with them so good to check them out. Was told a room was available and that we could get a 25% discount on DBB but the restaurant was very busy. Lady called back to advise we could not have dinner and that pre-ordering or... More

Was this review helpful? Yes 3
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear reader calling a hotel on a Saturday night at 8.30 is severely limiting ones options on room choice and dining if you want to stay that night. Weekends are always busy periods and the fact the restaurant was over booked is something we cannot do anything about and would make sense that to check someone out is better to... More

Woking, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were invited to a friend's wedding and given the choice of a Premier Inn or Strattons. Since my "no chain hotel" policy I've stayed in some great places and Strattons was in the same vein. Situated just off the main road, via a narrow alley, you are greeted by an open courtyard which is so well hidden you can't... More

Was this review helpful? Yes 3
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Trampilot thank you for taking the trouble to review Strattons and all your feedback is really helpful including the fact that CoCoes 2 is a small room. I hope we see you again for a longer stay and to enjoy the very beautiful countryside of the Brecks in which we are situated best regards Vanessa Scott, owner More

East Anglia
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have visited Strattons Rustic Restaurant before and decided to take our friends who were celebrating their Wedding which had taken place a couple of weeks previously. We were once again not disappointed. The food was truly excellent, good size portions, full of colour and flavour. The Staff were very attentive and could not do enough for us. Looking forward... More

Was this review helpful? Yes 2
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Birdy007 congratulations on your wedding celebrations; our sincere best wishes for the future and so glad to hear you had a lovely meal at Strattons best regards Vanessa Scott, owner More

Lincoln
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We wouldn't usually stay at an unrated hotel but Strattons exceeded our expectations. The room was not great, a previous reviewer has mentioned that CoCoes room 2 is a bit small and I completely agree so this is worth avoiding if you can, but everything else about the hotel was difficult to fault. Tucked away off the main road (the... More

Was this review helpful? Yes 2
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Mike thank you for your positive review of Strattons and taking the time to write. All quality rated hotels pay for that service, as we once did, but with the emergence of the internet and world wide review sites such as Trip Advisor it seemed a pointless thing to continue with especially as most people did not understand the... More

chelmsford
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2014

Building, service, staff, afternoon team, dinner, breakfast - all perfect. We stayed in Fantouche for my birthday. It's rare you can't fault a hotel, but this is the exception. We will be back and soon!!!!

Was this review helpful? Yes 2
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Stuartxx really delighted you had such a good birthday with us; thank you for your lovely comments and so glad to hear everyone looked after you so well. A very belated happy birthday! Best regards Vanessa Scott, owner More

Colchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 8, 2014

We had a lovely stay at the hotel. The staff were friendly and welcoming and it was a bonus that our dog could stay. The room was clean and the bed very comfy and the shower was large with plenty of hot water. Hair dryer iron and fan were all provided along with lovely coffee and biscuits. On the down... More

Was this review helpful? Yes 3
scottinthebrecks, Owner at Strattons Hotel, responded to this review

Dear Helen C thanks for your lovely review of Strattons and so glad you enjoyed your stay with your dog. You are absolutely right regarding the size of CoCoes 2, a double room. We have had to confine guests with dogs to our newest development as the flooring is all wood and therefore more easily cleaned than a traditional carpeted... More

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Additional Information about Strattons Hotel

Address: 4 Ash Close, Swaffham PE37 7NH , England
Location: United Kingdom > England > East Anglia > Norfolk > Swaffham
Price Range (Based on Average Rates): $$$
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Also Known As:
Strattons Hotel Swaffham, Norfolk

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Hotel & grounds (16)
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Bathroom (10)
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Room/suite (26)
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Other (20)

Amenities

Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Number of rooms
10

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