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The Horse and Groom

Certificate of Excellence
40 Lynn Street, Swaffham PE37 7AX, England
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83 Reviews from our TripAdvisor Community

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Lincoln, United Kingdom
Level Contributor
119 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This pub is very popular probably because the menu is competitively priced - Sunday carvery only £6.95. Choice of Beef or Pork (if you're cheeky maybe a slice of both) "well done" but it was towards the end of service and I suppose I should've expected the overdone veg. Being a carvery the portions were as generous as you wanted... More 

Helpful?
Thank CheekieChappyDW
Preston, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 6, 2015 via mobile

Stayed at the horse and groom for a few days whilst visiting relatives. The owners were very helpful, nothing was too much trouble. The rooms were clean, with feather duvet and pillows, TV, tea and coffee making facilities and a nice large shower. We were provided with a key so we could come and go as we please. The hotel... More 

Helpful?
Thank AndyWR
United Kingdom
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed October 14, 2015

stayed a couple weeks ago .nice cosy b and b . room comfortable ,shower bathroom good . friendly welcome ,shown to room along old fashioned corridors. had nice atmosphere. breakfast very tasty all fresh produce.handy for bars at night ,swaffham has good variety of places to drink all with great locals .market brilliant on sat morn . in all had... More 

Helpful?
Thank 15GREEN
Channel Islands, United Kingdom
1 review
2 of 5 stars Reviewed September 13, 2015

The very small double we were in featured a TV that didn't work, a weak shower and an smell of cats urine. They did come in to clean the room when we told them but unfortunately it still was there and we had booked two nights. Though they offered us an even smaller room they were not going to refund... More 

Helpful?
Thank Jo B
trudycutting, Owner at The Horse and Groom, responded to this review

I am sorry you felt the need to write this review , after all I spoke with you after our cleaner had dealt with the problem and you yourself informed me that you knew what the smell was! As you informed me you were in the building trade at some point and it would be from a possible leak and... More 

Southport, United Kingdom
Level Contributor
221 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
2 of 5 stars Reviewed September 5, 2015 via mobile

I am struggling to see how, after 77 reviews, how this place has gained the rating it has on TA? I seriously question the expectation levels of these people as when I visit a 4.5 starred anything, I expect better. Ok, onto the review. I was in room 4. A very small room with twin beds. Each bed was as... More 

Helpful?
Thank J3KTN
trudycutting, Owner at The Horse and Groom, responded to this review

I am sorry to read your review, I would of hoped that you could of approached me with a complaint direct, room 4 has the last of the old style t.v's and as a small business we are upgrading as things come to the end of their life! I have however taken note of your other points and will now... More 

Norwich, United Kingdom
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 9, 2015

Didn't actually stay in the hotel as we live very close by but have had very good reports of clean rooms and value for money. Stopped in the bar and had a quick drink and a bite to eat. Staff are very friendly and efficient, the bar was quiet and comfortable able to hear yourself speak and plenty of room,... More 

Helpful?
Thank wanderingmedic
bigalxyz
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 8, 2015 via mobile

Just stayed one night. Booked a single room for £27.50 which is very good value (although breakfast is extra). Was given a twin room instead, room 2, which was fine except for the door to the en suite bathroom which only small children would be able to walk through without banging their heads...room otherwise fine, nothing fancy but clean and... More 

Helpful?
Thank bigalxyz
carlisle
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 31, 2015 via mobile

Arrived late but we're made very welcome after a long walk. The owner showed us to our room which had recently been decorated so was excellent. Bed were comfortable, tv with a couch to view, tea/coffee, and the bathroom was excellent. It was a Monday night we stayed and they are normally closed,so we were left to our devices. As... More 

Helpful?
Thank marcalex201
Bromley, United Kingdom
1 review
5 of 5 stars Reviewed July 30, 2015

We recently stayed here for three nights for a family wedding. This is the friendliest place we have ever stayed. The accommodation is clean and homely with everything you need. The hostess Trudy, is amazing and so helpful, nothing we asked for was too much trouble. All the staff were extremely hospitable and we would not hestitate to book again.

Helpful?
Thank Eileen C
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