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Caley Hall Hotel

Certificate of Excellence
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Old Hunstanton Rd. | Old Hunstanton, Hunstanton PE36 6HH, England
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Caley Hall Hotel
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Caley Hall Hotel
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418 reviews from our community

Traveler rating
    186
    145
    50
    30
    7
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78
212
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Caley Hall Hotel
See the most recent reviews
Cambridge
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 29, 2013

We stayed at the Caley Hall Hotel 7 years ago and we thought it was fantastic so a few years later we decided to go again for our first wedding anniversary, sadly swine flu stopped that little holiday. Fast froward 4 years and we decided for our fifth anniversary we should stay there again, this time with our 15 month... More 

Was this review helpful? Yes 1
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Thank you Coningsby01 for leaving such a comprehensive review, the reason for the amount of time it has taken me to respond is due to investigating some of the issues raised and now I can address them properly. Our superior rooms are larger than our standard rooms with extra space for a seating area in although I understand that with... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 28, 2013

My wife & I stayed here for 4 nights from 22nd July. The location is excellent for exploring north Norfolk & there is a beach only 10 minutes walk which is very worthwhile exploring. As for the hotel, well it could do with some updating. We stayed in a Superior room & whilst the room was OK the bathroom was... More 

Was this review helpful? Yes
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Thank you for your review of Caley Hall. You have raised some issues which had been discussed and actions have already taken regarding the shower, I apologise this was not rectified during the stay. We have also looked at the shelf space and put up a larger shelf to accommodate more toiletries. This is why we find these reviews so... More 

Lincoln, United Kingdom
1 review
5 of 5 stars Reviewed July 25, 2013

We only stayed for one night but the this was exactly what we required. The room was very spacious plenty of room for two double beds and good facilities including fridge and plenty of tea/coffee making ingredience. The room was clean and tidy and considering it was a very hot July day still 24 degrees at 9pm in the evening,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Thank you Paul F for taking the time to leave such a nice review, it is extremely gratifying to read such positive comments. We hope we get the chance to impress you again in the future. More 

Yorkshire
Contributor
13 reviews 13 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 21, 2013

Having just stayed at Caley Hall for one week myself and my wife could not really fault the hotel in any respect. We arrived in the middle of the heat wave and when we were shown to our room a cooling fan was already running and the windows open. The rooms are located around the main bar and dining complex... More 

Was this review helpful? Yes
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Thank you for you lovely review. We are glad that you enjoyed your time with us at Caley Hall and we are also very pleased that you mentioned the stairs as we do try to stress to people who may hove mobility issues to request a ground floor room as some rooms are upstairs. Thank you for the compliments about... More 

Bures. UK
Top Contributor
97 reviews 97 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed July 20, 2013

Before kicking this hotel into touch let me say that all the staff were delightful. However be warned! 19th July was one of the hottest days in 2013 and our room was unbearably hot. I would guess not less than 85 degrees. We were offered an "air conditioing unit" which made no difference whatsoever as all it was, was a... More 

Was this review helpful? Yes 2
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Thank you MarkPatrick for taking the time to leave a review. You have raised a few issues which I would like to address. 1) The air conditioning units mentioned have been tested and do appear to be working properly so I am unsure as to why they were unable to cool your room down effectively, this is the only comment... More 

Northampton, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2013

Stayed for 2 nights with 2 dogs. Lay out of the hotel is very good if you are holidaying with pets. No more furtive sneaking down stairs through main reception in pj's if the dog needs a wee in the middle of the night. The rooms are arranged on ground floor around a court yard so its a case of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Thank you for your review, we are pleased that you found the layout of our rooms accommodating towards pet owners. The breakfast procedure although easier to understand in the actual dining room is still something that should have been fully explained to you in the morning upon arrival and I apologise this was not the case and will mention this... More 

Sittingbourne, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 17, 2013

My wife and I have just spent a week at Caley Hall and my only negative comment concerns the gravel surfaced drive. As a wheelchair user I found it difficult and sometimes frightening, having to haul myself out of my wheelchair, knowing there was a 'slippery' surface beneath my feet. At any point in time my feet could have slid... More 

Was this review helpful? Yes 1
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Many thanks for your kind review especially the information regarding the gravel being a genuine worry or yourself. With this knowledge we can look at alternatives to make sure this potential problem can be resolved. We are delighted that you have enjoyed your time with us and we look forward to welcoming you back in the future. More 

Senior Contributor
49 reviews 49 reviews
49 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed July 16, 2013

Stayed to get quality time with husband due to both of us working shifts. Got a DBB deal for a Sunday night here. Room was fine, could do with lick of paint, all facilities available. Room was set round a courtyard with sunbeds which we utilised due to some lovely weather. Breakfast was plated and served as not many people... More 

Was this review helpful? Yes 1
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Thank you norfolknic for taking the time to leave us a review. We are glad that overall it was a pleasant experience for you and your husband. A lot of the rooms have been re-painted in the early months of the year and it is always helpful to know which rooms are still in need so thank you very much... More 

Essex
Senior Reviewer
7 reviews 7 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 8, 2013

The hotel was superbly located with only 10 minute walk from one of the nicest, peaceful beaches you could hope for.but, also, a short drive to Hunstanton and other towns and beaches. The breakfast was excellent although we didn't dine in the evening as we felt the menu was very pricey! Breakfast is self serve and there was a huge... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Many thanks for your lovely review, we are delighted that you have enjoyed your time here at Caley Hall and hope to get the opportunity to welcome you back in the future. More 

Cambridge UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 3, 2013

I booked this short break for 25 May 2013, for my mother's 82nd birthday. I thought it was be a little luxury hotel stay by the sea for her. However we were very disappointed, the room was dark and dingy, the bathroom was worse, it was dated and not at all inviting! However the bed linen looked clean and there... More 

Was this review helpful? Yes 4
CaleyHallHotel, Manager at Caley Hall Hotel, responded to this review

Thank you Beentheredoneit_10 for taking the time to leave us a review. It is always saddening to hear that someone has had anything less than a lovely time here at Caley Hall as we strive to exceed every-ones expectations however we have clearly fell short here. The main concerns here appear to be about the room and even with the... More 

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