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Scole Inn


Scole Inn
Hotel class 3 of 5
Ipswich Road, Diss IP21 4DR, England
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Traveler Reviews

52% Do not recommend
3.0 of 5 stars 25 reviews
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By trip type
All (25)
[ Date ] [ Rating ]
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3 of 5 stars
WearyMummy39 3 contributions
Shropshire
Jun 21, 2009 | Trip type: Couples

After reading through some of the reviews for this Inn and being unable to change our booking I was expecting the worst. The Inn itself is 17th century and has all the quirks and character one would expect from such a period property. It looks lovely from the outside, there is ample parking and the public rooms, restaurant, bar etc... more

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3 of 5 stars
dal276 3 contributions
london
May 26, 2009 | Trip type: Couples

stayed 2 nights in the stable block.rooms could do with a once over as it is starting to look a bit tired,as was must of the hotel,but for the price(£40.00 per room per night b&b)it was ok.i would agree with other reveiwers the bed was not that comfy! more

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4 of 5 stars
aluorvats 2 contributions
Hertfordshire
Mar 15, 2009 | Trip type: Couples

The staff were very friendly and amiable. Both dinner and breakfast were of very high standard. The bar was charming and comfortable. Our room was clean but the bed was extremely lumpy and sagged in the middle. It was also very small. I'm only 5'2" and my feet touched the end of the bed. The water pipes that ran through... more

Wedding
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5 of 5 stars
MugginsNorwich 1 contribution
Norwich
Oct 15, 2008 | Trip type: Family
0/5 found this review helpful

I was very surprised to read the recent critical review of Scole Inn whilst staying for a family wedding. The wedding referred to was that of me and my (now) wife. I can not praise Scole Inn or the staff highly enough. Value for money was excellent. In fact, it was so good that I questioned whether everything had been... more

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1 of 5 stars
WestMidlandsCatlover 1 contribution
west midlands
Oct 14, 2008 | Trip type: Couples
4/4 found this review helpful

On arrival there was no offer of help with luggage inspite of our room being on the second floor. The room was adequate, but tired and there was plaster falling off one of the walls where there had been quite a big knock. We ate in the bar, ordered our main course and were duly served with 3 meals! There... more

Management response from
OHIML, General Manager

Thank you for your recent comments, I am sure you can appreciate that as lovely as Old buildings are that the upkeep and Maintenance is very high. We do currently have a maintenance program underway. Thank you for your constructive comments as it is only through guest feedback that we are able to monitor and improve our levels of service...

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5 of 5 stars
oleberlin 1 contribution
spain
Oct 6, 2008 | Trip type: Solo travel
0/4 found this review helpful

i was very happy with the stay @ scole inn everybody was very helpful i enjoyed my stay only the weather was not very good but the staff is not to blame for that debbie u r the best hope to see all of them soon greetings form majorca spain olè more

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1 of 5 stars
benno9 1 contribution
Lincolnshire
Oct 6, 2008 | Trip type: Couples
4/4 found this review helpful

No Offer to unload our Car on arrival Pot Full of tea and coffee but only 3 suggar had to ask for more Trouser Press Covered in Dust Radiator Filthy Stains on walls in main room and bathroom Dust in the corners of the room Dust on all the skirting boards Window sill well what can I say more paint... more

Management response from
OHIML, General Manager

Please be assured that we do take your comments most seriously and I would like to express my sincere apologies for the disappointment you experienced with certain aspects of your stay, particularly the standard of housekeeping in your accommodation. I have discussed your observations in detail with The Head House Keeper whom wishes to be associated with my apologies.

Disapponted
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3 of 5 stars
Birdy_2402 2 contributions
Essex
Sep 15, 2008 | Trip type: Business, Couples
4/4 found this review helpful

My boyfriend and I stayed at The Scole Inn for a family wedding at the weekend and we were quite disappointed with our experience. Our room was very dirty and the staff had an attitude of everything was too much trouble. The staff had clearly never heard of service with a smile, as every interaction with them, whether at reception,... more

Management response from
OHIML, General Manager

Thank you for your recent comments, I am sure you can appreciate that it is difficult from time to time as lovely as Old buildings are that the upkeep and Maintenance is very high. We do currently have a maintenance program underway. As with our bar prices we do carry out extensive research in the local area and our charges...

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5 of 5 stars
sunnybakers 1 contribution
gloucestershire
Jul 14, 2008 | Trip type: Couples
0/2 found this review helpful

We wondered what on earth we had done when we read the reviews after booking this break for our annversary. However we we pleasantly suprised. The building is fabulous and steeped in history. The fireplace in our room was huge and the bed comfortable. yes some of the furniture and fittings are tired but to be honest they suited their... more

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2 of 5 stars
DinahTate 3 contributions
London
Jun 25, 2008 | Trip type: Solo travel
2/2 found this review helpful

I booked via Hotels.com two months in advance. On arrival at the hotel I was told that due to a leaking roof there was no room for me, and a room had been booked at a pub two miles away [the Horseshoes at Billingford]. Why had there been no attempt to contact me? they said that Hotels.com did not pass... more

Management response from
OHIML, General Manager

Thank you for your recent comments. Unfortunately it can be difficult at times; as lovely as old buildings are, things do go wrong from time to time. Based on your particular experience and your valuable feedback, we have reviewed our procedure for handling similar incidents in the future. Thank you for your constructive comments as it is only through guest...

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Scole Inn Address

Ipswich Road, Diss IP21 4DR, England