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The Park hotel

#1 of 4 Hotels in Diss
Certificate of Excellence
29 Denmark Street, Diss IP22 4LE, England
The Park hotel
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130 reviews from our community

Traveler rating
    77
    29
    12
    5
    7
See reviews for
37
25
4
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (27)
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    (33)
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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed at this hotel DBB for 2 nights due to an annual Tiger 800 Mega meet get together with 34 fellow bikers. Initial impression. Parking was good and right in front of the hotel which is important for security. Reception. Greeted with a warm welcome, given full info about breakfast and evening meal and personally escorted to our room. Room.... More 

Was this review helpful? Yes 1
North East
Contributor
20 reviews 20 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in a family room recently while visiting family in Disc. Lovely hotel with very friendly staff all round. Room was spacious and comfortable with nice supply of complimentary beverages. Large screen television was a bonus especially for our daughter and free Wi-Fi too. We did not visit the restaurant for evening meals as we ate with family but... More 

Was this review helpful? Yes 1
East Anglia
Top Contributor
57 reviews 57 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Park Hotel on 11th April to see 'Backtrackin' with friends from Diss. We had a really delicious meal in the hotel restaurant before the event - the menu is really good with lots of choice - something for everyone! The band were excellent - we all had a really good evening. As always, the hotel staff... More 

Was this review helpful? Yes 2
Durham, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Rooms in building not attached to hotel are in desperate need of renovation. Tired decor and furnishings, also not particularly clean. Breakfast ok but only cereals available plus unbranded fruit juice and yoghurt. Scrambled eggs good. Waitress very welcoming and friendly - lovely to see someone happy in their work. Expensive for the area. Local B&Bs are far better value... More 

Was this review helpful? Yes 1
Tracey D, Owner at The Park hotel, responded to this review

Thank you for your feedback. We are currently updating & decorating all rooms. The main building has nearly been completed along with some of the rooms in the Annex. We hope to have all completed very soon. We provide a full menu for breakfast!! so unsure why you only felt that we offer cereal. A full menu is provided for... More 

Saffron Walden, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 6, 2015

went to hotel for wedding reception with partner and found room very good indeed .lovely sized bed able to get wheelchair in lovely welcome tray and decent facilities eg two chairs trouser press decent tv plenty of lights and a lovely garden outside .breakfast excellent left feeling full up one of the best one had had dont often get fried... More 

Was this review helpful? Yes 2
Tracey D, Owner at The Park hotel, responded to this review

Tank you for your lovely comments I am really pleased that you enjoyed your stay we hope that you will come back and visit us very soon. More 

England
Top Contributor
69 reviews 69 reviews
35 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed March 30, 2015

Have known about the Park Hotel in Diss but never been before. A group of us went out on Mothers Day for the lunch and the place was packed. I will honest, when I see all the people I thought this may not be up to much and how will they cope! The truth is they pulled the event off... More 

Was this review helpful? Yes 1
Tracey D, Owner at The Park hotel, responded to this review

Thank you for your positive comments and feedback. I am really pleased that you enjoyed our Mothers Day buffet Carvery. We work really hard to ensure that everybody that comes into the hotel leaves happy. I am pleased that you enjoyed your meal, we hope to see you soon More 

Diss, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 30, 2015

We booked a meal to celebrate a special occasion, we had eaten here before and felt both the food and service was excellent. On Saturday we arrived to find the table wasn't ready and both young waitresses seemed surprised we had booked the restaurant. One was over keen for us to order drinks and I felt I could not get... More 

Was this review helpful? Yes 1
Tracey D, Owner at The Park hotel, responded to this review

We are committed to ensuring you enjoy your meal!! However, if you were unhappy with your meal it would of been really helpful for staff & management if you had spoken to us on the night. Once you have eaten your food! and not telling us that you didn't enjoy something after you have eaten it makes it difficult for... More 

Diss, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

Five of us came to the Park Hotel yesterday evening to celebrate a 50th birthday. We tend to visit this restaurant every 4 - 5 months and last visited in December. We were very pleased to see that there have been some new meals added to the menu so there was a wider variety of choice. We didn't have to... More 

Was this review helpful? Yes 1
Tracey D, Owner at The Park hotel, responded to this review

Thank you very much for your kind words and comments. We are really pleased that you once again enjoyed your time with us. We aim to please and glad that we delivered the service and food that you have enjoyed in the past. We look forward to welcoming you again at The Park Hotel More 

Crewe, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

Stayed at this hotel for work. Room was ok but little dated and bathroom definitely needs refreshing to modern standard - the shower was shorter than me! Food was good quality albeit starters over priced and more expensive for whole meal than I'm used to (more like some london prices).

Was this review helpful? Yes
Tracey D, Owner at The Park hotel, responded to this review

Thank you for your feedback. As mentioned we are currently decorating and re furnishing all rooms, corridors,etc. As you can appreciate this does take time. Our aim is to have all completed by the end of the summer, sooner depending on contractors. Our food prices are dependent on our suppliers. We buy local where possible & prefer to deliver fresh... More 

Diss, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 7, 2015

We went here for my birthday recently never having been there before. Being a Monday we ate in the bar area which was welcoming, clean albeit a bit chilly. Food was excellent and the main courses we all had were very generous portions leaving little room for dessert! Staff were very attentive and great service. Andy the Manager was very... More 

Was this review helpful? Yes 1
Tracey D, Owner at The Park hotel, responded to this review

Thank you for your kind comments we are pleased that you enjoyed your time with us. We try extremely hard to make sure that every whim is catered for and that you leave a very happy customer Hope to see you again soon More 

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