What a weekend! THANK YOU Andrea, Louise and the rest of the team at DeepDale Backpackers - I speak on behalf of our mum and the rest of our 35 people party when i say, we have all had a real ripper of a weekend! We couldn't have asked for more and would most certainly will be booking out the... More

yet another fantastic weekend at Deepdale.After many years staying at Deepdale i have to say we always have a great time .The staff are always very polite and really friendly and can't do enough to help.The Hostel is spotless as are the toilets on the camp site. Fantastic kitchen,with everything you need and a big lounge area where you can... More

As a regular here i was disgusted by attitude by staff. I made a booking earlier in the year ( as id done plenty of times before ) but never received a confirmation email. I therefore never turned up and later found out theyd debited my account for staying! I was very angry. Nothing prepared me however for the attitude... More

Two things you expect from a 'Backpackers' hostel: youth and freedom Right at the bottom of the main website page it says "please note our very strict child policy in our terms and conditions before booking". This is actually, the almost laughable, "Strictly no one under 21 without parental supervision." condition. I started staying at the hostel when I was... More

As someone who has worked in the customer service industry for the last 10 years I must say I have never experienced such terrible treatment from a group of staff. As part of a large group we arrived late due to traffic issues, and from arrival were were treated poorly. We we're then told on return from a get together... More

The way that staff treated us from the minute we arrived it was disgusting. The night manager was on duty as we arrived late and i can honestly say he has zero manners and does not have the customer in mind. When the remainder of our party arrived we were told that, and i quote... 'the dorm room was not... More

Refused stay for a university reunion, due to the fact that 8 uni friends were staying in the room and they had a 'feeling' that we would make too much noise when we got back once the Jolly Sailor had closed. Absolutely appalling and they have also refused to refund the money. The attitude of the hosts was rude and... More

I rented a "tipi" with my boyfriend midweek during the summer- it was very comfortable, and the "chimnea" was a lot of fun and kept us warm. It rained lightly, but even without sealing the tipi, we still stayed perfectly dry. Would definitely recommend that you bring sleeping bags for extra warmth, though. The bathroom and shower facilities are shared... More

Never having camped before I wasn't sure what to expect but rolled up at the Deepdale site on a spur of the moment visit. Who expects fantastic hot weather at this time of the year! The staff were absolutely brilliant, our tent pole snapped first night and they couldn't have been more helpful. The shower block was great, clean with... More