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Radisson Blu Polar Hotel, Spitsbergen, Longyearbyen

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Road 500, PO Box 554, Longyearbyen 9171, Norway
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Radisson Blu Polar Hotel, Spitsbergen, Longyearbyen
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398 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was definitely nice. The continental breakfast was very good, the bar/restaurant had good drinks and tasty food. Rooms were very clean, beds were comfortable, room temperature was comfortable. There was a nice sauna too which was a plus during the winter. Also, a good lobby for just hanging out. Friendly staff.

Helpful?
2 Thank Matthew H
Nelspruit, South Africa
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Doesnt matter which room you choose...it is like sleeping in full bright sunglight. The aircon did not work well either. The rooms are spacious...bathrooms ok...although the water bubbles back up. The food was not bad. A nice selection to choose from. The staff were helpful and friendly.

Helpful?
Thank SUNBIRDnelspruit
New Canaan, Connecticut
Level Contributor
94 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here as part of a tour package. Room very acceptable, but also a bit dated. Staff helpful, and breakfast was unusually good. The hotel is one of the better properties in Longyearbyen, and a good choice. Be prepared to remove footwear on entering the hotel, part of an effort to maintain cleanliness given the local conditions.

Helpful?
Thank J D B
A TripAdvisor Member
5 of 5 stars Reviewed 5 weeks ago via mobile

I was traveling with my 3 girlfriends from 27 Sept - 2 Oct and I have booked the hotel and some activities with Elisabeth Leinan Johannessen. Elisabeth has been delivered the great service to me. She stepped out to assist me for all questions that I may face for my first time visiting Svalbard. She especially arranged the special meals... More 

Helpful?
Thank A TripAdvisor Member
Santa Monica, California
2 reviews
4 of 5 stars Reviewed December 19, 2015

I loved our experience in Svalbard so much, that it's going to be hard for anything we did there to get less than 5 stars. The Radisson Blu is in a great location relative to most of the tour operators and the teeny tiny shopping district that exists in Spitsbergen. Additionally, it's about 500 feet from the Arctic museum and... More 

Helpful?
Thank Millie T
Level Contributor
396 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
3 of 5 stars Reviewed October 21, 2015

We had a lot of issues with our stay here - basically many things were not as advertised on the website or even in the in-room guidebook explaining the amenities. We also had a major issue when the front desk neglected to tell us a tour we had booked needed to be rescheduled - we ended up wasting an entire... More 

Helpful?
Thank Sarah P
Brisbane, Australia
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

We stayed here for 3 nights to take advantage of the Arctic tours from Longyearbyen. The rooms are dreary and 2.5-3star equivalent. Thankfully the beds are very clean with new linen. Location excellent. Breakfast buffet with a good selection. Staff friendly. Onsite bar and restaurant quite convenient!

Helpful?
Thank mkchak
Mumbai (Bombay), India
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 28, 2015

Pretty good for LYR. Rooms are decent and spacious, though the beds are quite slim ! Bathrooms are good but lack basic toileteries as in mainland Radisson's. No intercom in the room, but good internet speeds. The Hotel staff are not the most well informed though there are limited touristy things to do, so dont rely on info from them... More 

Helpful?
Thank sambo_20142014
Adelaide, Australia
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 27, 2015

This is the full service hotel in Longyearbyen, the town in Svalbard. It is within walking distance to basically everything in town. There are two floors but no lift so getting luggage to the rooms can be difficult. Reception staff are not very efficient. We arrived in a group of ten people (5 rooms) in mid-afternoon and it took more... More 

Helpful?
Thank Les W
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 15, 2015

Our room was not in the main Hotel building but in the building next door. We were expected to carry our own luggage outside across a muddy track and up muddy steps .When we entered the front door of the building next door we were told there was NO LIFT and were expected to carry our luggage up three flights... More 

Helpful?
3 Thank Marilyn O
CarlsonRezidor, Corporate Customer Care at Radisson Blu Polar Hotel, Spitsbergen, Longyearbyen, responded to this review

Thank you for taking the time to share your feedback. We apologize you were disappointed with the layout and design of the hotel, as well as the service you received. We take the time to listen to your constructive comments, so we can continually improve our services. We appreciate your comments and have shared your feedback with hotel management. More 

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