We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 176 Hersonissos hotels

Eurohotel Smartline Sergios Hotel

3.0 of 5 Hotel   |   180 El. Venizelou Street, Hersonissos, Crete 700 14, Greece
Hotel amenities
Save Saved
You added Eurohotel Smartline Sergios Hotel to your Saves list
Eurohotel Smartline Sergios Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
56%
Ranked #69 of 176 hotels in Hersonissos
A recent review
4 of 5 stars reviewed 2 days ago
jesper_jespersen Aabenraa, Denmark
  • Overview
  • Reviews (78)
  • Photos (65)
  • Amenities
  • Room tips (12)
  • Location
  • More
Write a Review

78 people have reviewed this hotel

Traveler rating
    25
    19
    10
    16
    8
See reviews for
8
41
4
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Aabenraa, Denmark
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very good hotel with kind staff. Very clean, but you need to change your towels and sheets more than once a week! Food was ok, but pretty much the same every dag. Food in the morning was very good. Overall a nice hotel, with nice staff and very clean. Only the towels and bedsheeds need to be changes more than... More

Was this review helpful? Yes
Essex, UK
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just come back from a 2 week all inclusive holiday at this hotel, I was abit worried before we went as it was rated only as a three star hotel but I have to say it was excellent for the rating and the money. The rooms were basic but very clean, towels were changed every day when the... More

Was this review helpful? Yes 2
Vilnius, Lithuania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed in Sergio Hotel 03-10 July 2014. From begining until end everything was perfect. What we liked more is big variuoty of food and it was very, very tasty! Also friendly personal, big respect for Natasha! We can surely recomend this hotel to everyone!

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 08-19th July 2014.From the moment we arrived we have never felt more welcome or comfortable at hotel.The all inclusive package was excellent for 3* hotel.Food was great,plenty of fresh salads,fruit,fresh bread every morning.Would have to be a really fussy eater to not like anything.I didn't like ice cream but it's my opinion.Rooms were clean,staff very friendly and... More

Was this review helpful? Yes 2
Newport, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

First and foremost, ignore all the bad reviews of this hotel !...This hotel was in an excellent location in a busy holiday resort and is not affected by the streetnoise inside. The staff could not be faulted, Elaine the manageress runs a tight but friendly ship and will resolve any issues amicably and without delay and also will resolve any... More

Was this review helpful? Yes 3
Kyriakos D, Διευθυντής Πωλήσεων at Eurohotel Smartline Sergios Hotel, responded to this review

Dear Arnie & Liz, Following your recent stay here at smartline Sergios hotel, I would like to thank you for having taken the time to post your comments. I am pleased to read that the hotel location was ideal not only to have access to the city centre, but also to a nice break from the hustle of the city... More

Birmingham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After many years of holidays in 4* hotels we had decided to stay in 3* hotel and I was pleasantly surprised about the quality and variety of the food.I can't understand why are people complaining about variety of food.Hotel is ideal for a lovely place to relax. Big Thanks to all staff for making our holiday nice because they were... More

Was this review helpful? Yes 3
Kyriakos D, Διευθυντής Πωλήσεων at Eurohotel Smartline Sergios Hotel, responded to this review

Dear Monica, We would like to thank you for choosing smartline Sergios hotel for your stay. Your positive feedback regarding the service and amenities provided has been communicated to my colleagues and assure you this has been truly appreciated from everyone here! Again, we wish you and your husband a warm thank you for your kind words. Look forward to... More

Wales
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was in an excellent location for a busy holiday resort. The staff could not be faulted, the food was varied and of good quality. We had an initial problem with the room we were allocated but this was immediately resolved without any hassle. Brilliant hotel, wonderful staff. Thank you so much Hotel Sergios for a lovely holiday. For... More

Was this review helpful? Yes 3
Kyriakos D, Διευθυντής Πωλήσεων at Eurohotel Smartline Sergios Hotel, responded to this review

Dear Sir, Thank you very much for taking the time to post your valuable, positive review referring to your recent stay. It is with great pleasure and satisfaction to read that you enjoyed all facilities provided. Most importantly, we are pleased to note that you consider our services the best asset of our hotel. It is indeed very rewarding and... More

jackiexbx
Contributor
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel with my cousin. The only really good thing about this hotel is the location because it is near everywhere. The food was okay to start off with but by the end of the week you was fed up of pasta and rice, there was hardly sent meat or anything to eat with the rice or... More

Was this review helpful? Yes
Kyriakos D, Διευθυντής Πωλήσεων at Eurohotel Smartline Sergios Hotel, responded to this review

Dear Madame, Thank you very much for taking the time to post your valuable review in relation to your stay here at smartline Sergios hotel. We were concerned to read that you were in particular disappointed, due to the A/C use. First please accept our apologies for any inconvenience caused but you have to understand that we are foremost concerned... More

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are into our second week here and have found all staff very friendly and very helpfull,Elaine the manager is always willing to help if you need advice,waiting staff are all happy and always go the extra mile for you,nothing is a problem for them,good selection of god always something for everyone,jonais and Nicholas are always happy to help and... More

Was this review helpful? Yes 3
Kyriakos D, Διευθυντής Πωλήσεων at Eurohotel Smartline Sergios Hotel, responded to this review

Dear Bruce, Thank you for choosing smartline Sergios hotel whilst staying in Crete and I personally thank you for sharing all your valued comments via Trip Advisor. I was very satisfied and deeply touched to read your words “the staff are all happy and always go the extra mile for you, nothing is a problem for them”. Our main aim... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I stayed here for a week. Firstly I just want to compliment the staff, I have never been somewhere where the staff are so polite and so hard working. Overall the hotel is quite small so therefore the food choice may be seen as limited but generally the food was okay. The cleanliness of the hotel is... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Eurohotel Smartline Sergios Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Eurohotel Smartline Sergios Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eurohotel Smartline Sergios Hotel

Address: 180 El. Venizelou Street, Hersonissos, Crete 700 14, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Eurohotel Smartline Sergios Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Eurohotel Smartline Sergios Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eurohotel Smartline Sergios Hotel Crete, Greece

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (59)
Viewed
Hotel & grounds (9)
Viewed
Room/suite (17)
Viewed
Bathroom (12)
Viewed
Dining (3)
Viewed
View from room (2)
Viewed
Pool/beach area (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Other (7)

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style
#69 Top resorts Hotel in Hersonissos
Hotel Class
Official Description (provided by the hotel)
We proudly introduce you to our 3 star *** Sergios Hotel. A family run business located in one of the most famous holiday resorts , Hersonissos. Our modern style hotel offers relaxing and comfortable vacation due to our experienced personnel , providing quality services all day long. Only 130 meters from the beach, we guarantee pleasant holidays either for families or youngsters. ... more   less 
Number of rooms
99

See which rooms travelers prefer