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All 176 Hersonissos hotels

Eurohotel Smartline Sergios Hotel

3.0 of 5 Hotel   |   180 El. Venizelou Street, Hersonissos, Crete 700 14, Greece
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Eurohotel Smartline Sergios Hotel
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Ranked #71 of 176 hotels in Hersonissos
A recent review
4 of 5 stars reviewed 2 weeks ago
Lewis P Rowley Regis, United Kingdom
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91 people have reviewed this hotel

Traveler rating
    29
    24
    11
    19
    8
See reviews for
10
46
4
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Rowley Regis, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and my girlfriend stayed here for our first holiday and it was a great hotel. Located directly in the centre of the hhersonissos strip, we have plenty to do in and outside of the hotel. Whilst we were staying we met other brutish couples who claimed to be having a "horrible time", they have difficultly enjoying the food especially.... More

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Compared with other Greek tourist hotels, Sergios provide good value for money. The food is of good standard considering that it is all-inclusive, and the rooms are reasonable in size. The staff is very attentive and do their utmost to help the guests. I saw only two minor problems: 1: WiFi was unstable and 2: the bartender at the Lobby... More

Was this review helpful? Yes 1
Middlesbrough, England
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms basic with payable aircon and safe daily/weekly. Bathroom small and shower tiny but we managed. Staff very pleasant and helpful. A/I drinks lager wine very good and soft drinks....spirits very limited choice (raki/ouzo), no vodca or anything else. Food a bit repetitive but plenty of salad and fruit always something that you'll like. Areas clean and reception has wifi... More

Was this review helpful? Yes 1
Aabenraa, Denmark
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Very good hotel with kind staff. Very clean, but you need to change your towels and sheets more than once a week! Food was ok, but pretty much the same every dag. Food in the morning was very good. Overall a nice hotel, with nice staff and very clean. Only the towels and bedsheeds need to be changes more than... More

Was this review helpful? Yes
Essex, UK
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

We have just come back from a 2 week all inclusive holiday at this hotel, I was abit worried before we went as it was rated only as a three star hotel but I have to say it was excellent for the rating and the money. The rooms were basic but very clean, towels were changed every day when the... More

Was this review helpful? Yes 2
Vilnius, Lithuania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

We stayed in Sergio Hotel 03-10 July 2014. From begining until end everything was perfect. What we liked more is big variuoty of food and it was very, very tasty! Also friendly personal, big respect for Natasha! We can surely recomend this hotel to everyone!

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

We stayed here 08-19th July 2014.From the moment we arrived we have never felt more welcome or comfortable at hotel.The all inclusive package was excellent for 3* hotel.Food was great,plenty of fresh salads,fruit,fresh bread every morning.Would have to be a really fussy eater to not like anything.I didn't like ice cream but it's my opinion.Rooms were clean,staff very friendly and... More

Was this review helpful? Yes 2
Newport, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 20, 2014

First and foremost, ignore all the bad reviews of this hotel !...This hotel was in an excellent location in a busy holiday resort and is not affected by the streetnoise inside. The staff could not be faulted, Elaine the manageress runs a tight but friendly ship and will resolve any issues amicably and without delay and also will resolve any... More

Was this review helpful? Yes 3
Kyriakos D, Διευθυντής Πωλήσεων at Eurohotel Smartline Sergios Hotel, responded to this review

Dear Arnie & Liz, Following your recent stay here at smartline Sergios hotel, I would like to thank you for having taken the time to post your comments. I am pleased to read that the hotel location was ideal not only to have access to the city centre, but also to a nice break from the hustle of the city... More

Birmingham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2014

After many years of holidays in 4* hotels we had decided to stay in 3* hotel and I was pleasantly surprised about the quality and variety of the food.I can't understand why are people complaining about variety of food.Hotel is ideal for a lovely place to relax. Big Thanks to all staff for making our holiday nice because they were... More

Was this review helpful? Yes 3
Kyriakos D, Διευθυντής Πωλήσεων at Eurohotel Smartline Sergios Hotel, responded to this review

Dear Monica, We would like to thank you for choosing smartline Sergios hotel for your stay. Your positive feedback regarding the service and amenities provided has been communicated to my colleagues and assure you this has been truly appreciated from everyone here! Again, we wish you and your husband a warm thank you for your kind words. Look forward to... More

Wales
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 19, 2014

This hotel was in an excellent location for a busy holiday resort. The staff could not be faulted, the food was varied and of good quality. We had an initial problem with the room we were allocated but this was immediately resolved without any hassle. Brilliant hotel, wonderful staff. Thank you so much Hotel Sergios for a lovely holiday. For... More

Was this review helpful? Yes 3
Kyriakos D, Διευθυντής Πωλήσεων at Eurohotel Smartline Sergios Hotel, responded to this review

Dear Sir, Thank you very much for taking the time to post your valuable, positive review referring to your recent stay. It is with great pleasure and satisfaction to read that you enjoyed all facilities provided. Most importantly, we are pleased to note that you consider our services the best asset of our hotel. It is indeed very rewarding and... More

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Additional Information about Eurohotel Smartline Sergios Hotel

Address: 180 El. Venizelou Street, Hersonissos, Crete 700 14, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Eurohotel Smartline Sergios Hotel 3*
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Also Known As:
Eurohotel Smartline Sergios Hotel Crete, Greece

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Class
Official Description (provided by the hotel)
We proudly introduce you to our 3 star *** Sergios Hotel. A family run business located in one of the most famous holiday resorts , Hersonissos. Our modern style hotel offers relaxing and comfortable vacation due to our experienced personnel , providing quality services all day long. Only 130 meters from the beach, we guarantee pleasant holidays either for families or youngsters. ... more   less 
Number of rooms
99

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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