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All 181 Hersonissos hotels

Mari-Kristin Hotel

3.0 of 5 Hotel   |   179 El. Venizelou | Hersonissos Crete, Hersonissos, Crete 70014, Greece
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Mari-Kristin Hotel
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48%
Ranked #82 of 181 hotels in Hersonissos
A recent review
4 of 5 stars Reviewed September 17, 2013
Katsoulakis123 Limassol, Cyprus
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39 people have reviewed this hotel

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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Greek first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Limassol, Cyprus
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2013

Just returned from our holidays on the beautiful island! Our stay at Mari-Kristin Hotel was unique! Clean rooms, excellent service from the staff, tasty food and close to the beach! Thank you!!!! I propose to everybody to visit this hotel!

Was this review helpful? Yes 3
MASTORAKI, Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Guests, thank you very much for your possitive comments for us. We hope we have the oportunity in the future to welcome you again. Kind Regards Maria Mastoraki More

Contributor
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 17, 2013

I stayed in the Mari - Kristin Hotel with my partner in July, we were going to spend one night there, and then leave the next morning to catch an early flight. We booked the hotel via Booking.com and looking at the pictures, well, we thought it looked cute and cozy. Note: If you visit the Booking.com website, you see... More

Was this review helpful? Yes 5
MASTORAKI, Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Guests, We really feel a big disappointment reading your negative comments for us, as honestly do not correspond to the reality.For that reason we have already contact tripadvisor management. All comments even the negatives, are taken very seriously from us, however in this case i am sorry but i believe that do not have to do with our hotel,... More

Kamnik, Slovenia
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 13, 2013

1. Staff wasn't friendly. Younger russian waiter was arrogant, didn't feel like cleaning tables after guests, was very rude to us when we wanted to order some drinks, but serbian guy was very helpfull and polite. First day when we wanted to move 2 tables together (it was 5 of us) they said we couldn't do that..Then we asked them... More

Was this review helpful? Yes 2
MASTORAKI, Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Guests, First of all i would personally like to thank you for your time to write for us. Please note, that we take all guest comments very seriousely and take immediate action when necessary. I really i am sorry for the negative comments as regards the staff , us i can assure you that all of them are working... More

New York Mills, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2013

Just returned from Hersonissos and 1 week at Mari Kristin Hotel.It was a great experience visiting this hotel.Very clean , the cleaners did an excellent job , every day.The staf always smiling and treating you with respect.Cretan hospitality is really wonderful. I propose to everybody to visit this hotel.

Was this review helpful? Yes 2
MASTORAKI, Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Guests, We would like to thank you, for your preference in our hotel and your sweets comments. On behalf of all of us, we send you our best wishes and our kind regards and it would be a great pleasure for us to have the opportunity to see you once again in the future. Kind Regards Maria Mastoraki General... More

Ljubljana, Slovenia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 24, 2013

We choose this hotel trought internet pictures. The pictures on internet are from the new part of hotel. This is misleading customers! Breakfast is always the same, eggs, low-cost ham, tomatoes and cakes bought from low-cost shops. Dinner was slightly better but the items are mostly from cans. What is not consumed current day, you get the dish the next... More

Was this review helpful? Yes 3
MASTORAKI, Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Guests, first of all, i would like to thank you for your time spending,writing a review for us. I would kindly like to inform you that on internet if you look more carefully, you will see that there are more pictures for all parts of the hotel. Moreover ecpecially as regards the food, it is a big disapointment and... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 24, 2013 via mobile

Great location, close to the sea(but a tiny beach) and in the center of hersonissos. Good location for couples that wants to have fun. The service is bad, the bartender is a frustrating Russian guy. The food is terrible not to many things to eat, poor variety. If you have late diner, they will wait with a cold plate that... More

Was this review helpful? Yes 3
MASTORAKI, Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Mrs Caraveteanu, first of all i would like to thank you for spending your time to write a review for us. Make me sad to know that the service is no good, because as a family hotel,we try to make a friendly atmosphare and enviroment. During your stay we did not have any complaints from you or from your... More

iasi
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2013

I don't get the people complaining about this hotel. Very close both to the sea but also bus pickup point to anywhere crete and restaurants and shops, it has tiny clean oldish rooms. Even if we went in july we didn't need the air conditioning, the room was temperature confortable. We had breakfast and dinner included (buffet) with plenty and... More

Was this review helpful? Yes 2
MASTORAKI, Γενικός Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Guests We would like to thank you for taking time to post your impressions on your holiday experience in Mari Kristin Hotel.Your valuable feedback about our hospitality services is vital for us to maintain the high class quality level that we continuously provide to all our guests. We are happy to have hosted you in our hotel Mari Kristin... More

Timisoara, Romania
Contributor
15 reviews 15 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 29, 2013

We chose this hotel because of the presentation of the travel agency. Some liars. The room was tiny, the bathroom terribly small, no shower curtains. The bathroom was always a puddle on the floor, and slippery. Many mosquitoes, windows without safety net, so sleeping was frustrating because of that. Only one channel on TV was available, so I handed the... More

Was this review helpful? Yes 4
MASTORAKI, Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Guests, First of all i would like to thank you for spending your time writing for us. Secondly i want to express my deep sad for your comments and i have the impression that you are mentioning in another hotel. Anyway i feel useless to answer and i really am sorry for having so many complaints. I want to... More

Sinaia, Romania
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 23, 2012

it is a goood hotel with a wonderful lobby and restaurant with little oldies rooms a small pool and a very polite staff.what i didnt like it was that wi-fi i had to pay 3 euro/hour.

Was this review helpful? Yes 3
MASTORAKI, Γενικός Διευθυντής at Mari-Kristin Hotel, responded to this review

Dear Guests, We would like to thank you for taking time to post your impressions on your holiday experience in Mari Kristin Hotel.Your valuable feedback about our hospitality servises is vital for us to maintain the high class quality level that we continuously provide to all our guests. However, as regards the wi fi, for your information, the wi fi... More

Heerlen, The Netherlands
Top Contributor
73 reviews 73 reviews
54 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed February 20, 2012

During summer rooms are very hot. Rooms could have better equipment but for the price you shouldn´t complain. Assortment is not very large but if your are not too picky you will have good meals. The street in front of the hotel is noisy but on the other hand, you are right in the middle of shops and restaurants. Beaches... More

Was this review helpful? Yes 7

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Additional Information about Mari-Kristin Hotel

Also Known As:
Mari Kristin Hotel
Mari-Kristin Hotel Crete, Greece
Address: 179 El. Venizelou | Hersonissos Crete, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#19 On the Beach Hotel in Hersonissos
#82 Top resorts Hotel in Hersonissos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mari-Kristin Hotel 3*
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