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All 176 Hersonissos hotels

Aldemar Knossos Royal

5.0 of 5 Hotel   |   Limenas Hersonissou, Hersonissos, Crete 70014, Greece
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83%
Ranked #23 of 176 hotels in Hersonissos
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
558rebeccab558 Ashford, United Kingdom
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794 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Ashford, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have just returned from a 10 day holiday at this hotel. There is a lot that is very good about this hotel and we really enjoyed our stay here. The hotel and grounds are absolutely spotless and the cleaners and waiting staff work so hard to keep the place clean. The food on the whole was very good ,... More

Was this review helpful? Yes 1
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Our dearest and valuable Guests, We would like to thank you for taking the time to post these comments for your experience in our hotel Aldemar Knossos Royal & Royal Villas 5*. Your support gives us the strength to continue our efforts towards guest’s satisfaction while at the same time your comments and marks are being taken seriously under consideration,... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We just returned from Aldemar Knossos Royal hotel and are already planning to come back next year.. What I would definitely recommend to everyone going there for holiday is to pay extra for VIP room shared pool - pick groundfloor for sure; it is absolutely worth it when you search for privacy, the pool has never been crowded, and to... More

Was this review helpful? Yes 2
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Our dearest and valuable Guests, We appreciate your kind comments regarding your recent stay in Aldemar Knossos Royal & Royal Villas 5*. It is always a pleasure to receive positive feedback from our guests. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel for one week in August. The hotel is surrounded by stunning views however, it is in a remote location. There is a shuttle bus that takes you to the centre of the resort however this is only one way. It took us 45 minutes to walk back in the baking heat along narrow roads. There... More

Was this review helpful? Yes 3
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Our dearest and valuable Guests, We would like to thank you for taking the time to post these comments for your experience in our hotel Aldemar Knossos Royal & Royal Villas 5*. Your support gives us the strength to continue our efforts towards guest’s satisfaction while at the same time your comments and marks are being taken seriously under consideration,... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed end of June 2014 at this hotel. Absolutely fantastic. Beautiful food at all restaurants, lovely gardens and beach. All the staff make a huge effort and are very welcoming especially George in the main restaurant. Would recommend this hotel and will definitely be returning next year without a doubt!

Was this review helpful? Yes 2
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Our dearest and valuable Guests, We appreciate your kind comments regarding your recent stay in Aldemar Knossos Royal & Royal Villas 5*. It is always a pleasure to receive positive feedback from our guests. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded... More

Europe
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Not usually someone who complains but after reading as many positive reviews I was expecting a lot more. Arrived to a dirty pool. It then got closed for 3 days. It opened but wasn't its original colour. After filling it with chemicals and refusing to drain it (which was clearly needed) it then closed again for another few days and... More

Was this review helpful? Yes 4
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. Our guests’ opinion, be it positive or constructively critical, is always valuable to us. We strongly believe in the value of personal contact with each of our guests. Our Customer Relations department and of course myself are always available. We would kindly like to inform you... More

Northamptonshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for a week in August, very good facilities available, all of the staff are very nice and friendly, there is also a good mix of different nationalities all of whom can speak very good English. The day activities are especially enjoyable with a wide range on offer with a different schedule each day. The reps who... More

Was this review helpful? Yes 3
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Our dearest and valuable Guests, We appreciate your kind comments regarding your recent stay in Aldemar Knossos Royal & Royal Villas 5*. It is always a pleasure to receive positive feedback from our guests. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded... More

Birmingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fabulous week here in July 2014. Everything was perfect. The staff are so welcoming and want to ensure you have the best holiday. Theo served us in the restaurant every evening and made it a very memorable occasion for our evening dinner. We will definitely return to this hotel and would recommend it to all.

Was this review helpful? Yes 3
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Our dearest and valuable Guests, We appreciate your kind comments regarding your recent stay in Aldemar Knossos Royal & Royal Villas 5*. It is always a pleasure to receive positive feedback from our guests. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded... More

Oxford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 2 weeks from August 3rd 2014 with my daughter and two teenage Granddaughters. We enjoyed most of the holiday but some faults. The main pool was closed for 3 days, peak holiday time, hundreds expected to share a small pool, no explanation as to why, horrid green colour. We had to get to sun beds by 7.45 as management... More

Was this review helpful? Yes 5
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Our dearest and valuable Guests, We would like to thank you for taking the time to post these comments for your experience in our hotel Aldemar Knossos Royal & Royal Villas 5*. Your support gives us the strength to continue our efforts towards guest’s satisfaction while at the same time your comments and marks are being taken seriously under consideration,... More

Paris, France
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am currently staying at the Aldemar Knossos Royal and I must say that I have never seen such dirty pools. The main pool was closed for 48H when we arrived at the hotel for a "temporary problem" : actually the pool was green and crazy dirty. This is purely unacceptable for any kind of hotel, even a 2* or... More

Was this review helpful? Yes 7
Michael_Gasparis, General Manager at Aldemar Knossos Royal, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. Our guests’ opinion, be it positive or constructively critical, is always valuable to us. The Customer Relations department have tried to contact you because we strongly believe in the value of personal contact with each of our guests. We would kindly like to inform you that... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Kids club is baking hot. Needs some sail or other type of shade. Was put in a room with shared pool which was excellent. Would not want to fight for a bed at the main pool. My son did not like the water slide which was really disappointing because the water was so salty he could not bear it! Food... More

Was this review helpful? Yes 3
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Additional Information about Aldemar Knossos Royal

Address: Limenas Hersonissou, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Aldemar Knossos Royal 5*
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Also Known As:
Aldemar Knossos Royal Village Hotel Chersonisos
Aldemar Knossos Royal Village Hersonissos
Knossos Royal Village
Aldemar Knossos Royal Crete, Greece

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#5 Spa Hotel in Hersonissos #9 Luxury Hotel in Hersonissos #10 Family Hotel in Hersonissos #15 Romantic Hotel in Hersonissos
Hotel Class
Official Description (provided by the hotel)
The mythical realm of King Minos, blessed by the gods of the sun and the sea, is today as proud as a fortress and as welcoming as an embrace. It is also home to a sumptuous palace that makes an ideal destination for any family holiday. At the Knossos Royal Village, time moves at a different pace: in elegant and comfortable rooms with incomparable views, in the azure sea and crystal-clear pools, at superb sports facilities and matchless restaurants, the pleasure and relaxation never end. ... more   less 
Number of rooms
346

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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