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Heronissos Hotel

14 Filonidou Zotou, Hersonissos, Crete 70014 , Greece
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Heronissos Hotel
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Ranked #105 of 184 Hotels in Hersonissos
A recent review
5 of 5 stars Reviewed October 2, 2014
Artiom K Southampton, United Kingdom
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201 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Southampton, United Kingdom
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2014

Hotel staff very friendly, helpful... Reception staff - amazing... Food - delicious... WiFi - free, AirCon - free... 100m to beach, 250m to city center... Highly recommend!!! Good value for money... Nice bar :)

Was this review helpful? Yes 6
Liverpool, United Kingdom
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 7, 2014

I can not believe they are getting away with selling holidays to this hotel by advertising it as a 4 star. The room we were put in resembled a prison cell and the furniture looked put together from bits of plywood. The beds were so hard and lumpy that I had to use the pads from the chair to try... More 

Was this review helpful? Yes 3
Dunstable, United Kingdom
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 22, 2014

I was booked into this hotel even though I booked for the Hersonissos Village and Bungalows by "On the Beach" website - I am currently complaining to them and ABTA for appalling service!!! This hotel is NOT 4*. The room was like a prison with a view of wasteland. The shower rail was broken and hanging down. There was obviously... More 

Was this review helpful? Yes 3
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 12, 2014

We have been here twice and will most certainly go back. We were made very welcome and staff couldn't do enough for us. Food was brilliant, real authentic greek food. Rooms were spotless, sheets and towels changed everyday. Can't fault this hotel, well worth the money.

Was this review helpful? Yes 6
Liopetri, Cyprus
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 25, 2014

The hotel was near to the beach and surrounded by alot of a services. it is fair enough for the money requested to paid. the hotel didnt offer a lot of services for a 4 star hotel. The maitr of the restaurant was an excellent and helpfull person. I wouldnt recomend for families but i would recomend for young people... More 

Was this review helpful? Yes 4
16 reviews 16 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 19, 2014 via mobile

OK, so it is more 3 than 4 star but it's spotlessly clean, has fantastic staff and unless you get to the pool early guests from the other hotels in the group will have snaffled all the sun loungers because the pool gets the sun all day! The beach is mere steps away where the view is to die for.... More 

Was this review helpful? Yes 4
3 reviews 3 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 12, 2014

Overall our stay was comfortable. It certainly isn't a four star but from previous reviews this was not expected. The good: Cleaning staff excellent Restaurant manager very friendly Receptionists and shop manager helpful Decent poolside and plentiful sunbeds The bad: Booked main hotel but was put in annexe apartment over the road. We had to pay 40 euros to move... More 

Was this review helpful? Yes 5
Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 11, 2014

As previous reviewers this hotel is more a 3star than 4 in an overall rating.The good points are :- Rooms we're clean,serviced daily by friendly helpful staff Air conditioning and fridge in rooms + balcony Large main pool and small second pool Food was reasonable- good quality plenty to choose from although deserts were repetitive Service issues were dealt with... More 

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 7, 2014

By the title of our review you've already worked out we love it. To be impartial the hotel is more 3* than 4* as advertised. Although all inclusive no snacks or ice cream are available outside mealtimes, the food generally good with a fairy wide choice but does become repetitive on a 2 week holiday. The pool bar open from... More 

Was this review helpful? Yes 2
18 reviews 18 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 16, 2014

This hotel is good has a very large pool & a small pool over the road the staff are friendly the food is ok & last orders for drinks is 1am & if you want to go to the shops it's only five minutes away the cleaners come everyday to clean rooms the beds are comfy & you can get... More 

Was this review helpful? Yes 5
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Main Pool (16)
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Standard Room with Balcony (78)
Standard Room with Terrace by Pool (42)
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