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All 181 Hersonissos hotels

Hotel Agrabella

3.0 of 5 Hotel   |   26 Eleftherias, Hersonissos, Crete 700 14, Greece
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Hotel Agrabella
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36%
Ranked #97 of 181 hotels in Hersonissos
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87 people have reviewed this hotel

Traveler rating
    13
    16
    15
    13
    30
See reviews for
13
37
5
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Haifa, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 29, 2013

We spend a week (in September 2012) in this so called hotel, who has 3-star, but eventually does not deserve a1-star. It was no liquid soap,shampoo or toilet staff at all in the rooms, with plastic chears and poor design in the rooms. We did not used the air conditioner as we have been all time ouside, but the owner... More

Was this review helpful? Yes 2
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

I am very sorry your stay at Agrabella was not a nice one. You write in your review you did not have a nice room and that the pictures do not show the proper views of the rooms. I am not sure what pictures you saw, but we have two types of rooms economy and superior. I guessed you booked... More

Bucharest
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2013

I and my husband just came back from Crete.We stayed at this hotel. I read some reviews about this hotel and I was very sceptical about it. But, we had a very nice surprise . The staff was very polite and helpful at all times. They really took care of their guests . We chosed half board -breakfast was good... More

Was this review helpful? Yes 2
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

Thank You for the fantastic response. We enjoyed having you. From all of us at Agrabella. Regards Anastasios Dedes Agrabella Hotel. More

London, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 13, 2013

I just came back from Crete, we were a party of 5 people with 3 teenagers who'd been very happy at this hotel. I read some reviews prior our holiday, but I was very sceptical about it. We had a very nice surprise once we arrived to the hotel. The staff were very polite and helpful at all times. We... More

Was this review helpful? Yes 7
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

Hello My Dear. I cannot write your name TripAdvisor rules. Thank you for your great review. I know we had a chance to talk and that was nice. You saw first hand the 2 types of rooms we have. People on a budget and something for more money. I am glad we met, you were a great bunch of ladies.... More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 12, 2013

I had been very worried with the reviews about this hotel before going to Crete last week. However, what made me trust the good services and quality was the owner's answer to every customer defending his business. I must say that there is a misunderstanding regards the rooms: there is really two types of accommodation - Basic and Superior. but... More

Was this review helpful? Yes 4
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

Hello My dear. I can't write your name either. Rules!! It was a pleasure. I love talking with people from all over the world. It is one of the perks about this job. You learn many things all the time from people, you really do. You summed up this review pretty good. Thank you it was very nice to meet... More

Bucharest, Romania
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 30, 2013

The hotel was ok, average, the room a bit small but clean and it was also cleaned every day and the sheets and towels changed every few days. The food was ok and plenty for everyone. The "early breakfast" was a coffee and 2 tiny pieces of cake. The hotel was full and noisy as in high season and the... More

Was this review helpful? Yes 2
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

Thank You for your response. I have to say this is a pretty accurate review. The sheets are changed twice in a weeks stay the towels are changed every other day. The season has been very busy for us. The Hotel is full constantly, yes good for business, but you will always get some people who drank too much and... More

Timis
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 25, 2013

Location was so and so. The food was indeed terrible. Just a few options, and "recycled" food (soup made from smashed vegetables remained from previous days, minced meat was actually the steak remained from yesterday). Had to eat fast food after dinner. NEVER order lunch box or early breakfast. (you'll be surprised how less they expect you to eat). Prices... More

Was this review helpful? Yes 4
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

As far as location goes. Hersonissos is the #1 destination in Crete. Whether you liked it or not, it is and will be the #1 destination for years to come. We fed over 200 people a night average in the month of June this year. That is over 6000 dinners for the month. But you say the food is terrible,... More

Bucharest, Romania
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 17, 2013

The most ugly hotel I have ever seen!!! The bathroom was dirty. The ojbects in the room were old or very old, the paint on the walls was awful. The smell in the room was bad. The food in the hotel's restaurant was poor. Luckly Crete has many atractions so I spent outside as many time as I could. The... More

Was this review helpful? Yes 5
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

Dear Claudia As I have mentioned in other reviews. We do have 2 types of rooms. For people that are on a budget we have a basic room. We also have better rooms for someone that wants something better. We did not force you to book a basic economy room. You booked the Hotel and the type of room you... More

Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 6, 2012

The food is disgusting, the hotel smells good, decent pool but we did not, the rooms are clean and there is no flow in the shower, beds uncomfortable, the air conditioner works well, but no refrigerator

Was this review helpful? Yes 1
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

Dear Past Guest I do remember you. Thanks for the review. You where a very picky eater. I think you ordered pizza from the bar every night and ate it outside while on your computer. Most young Israeli's do not like the Greek kitchen. The older ones do like it . What can I do. That is why we have... More

Israel
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2012

My husband and I just got back from a 3 night vacation at Agrabella. We found poor small rooms with NO extra features. As basic as it can get. We walked into our room and found a pair of underwear and a beer can on the balcony (which was cleaned as soon as the front desk was notified). You will... More

Was this review helpful? Yes 4
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

Thank You for your honest response. The Hotel is full of young adults in July and August. We are centrally located which is a plus for our guests but we are geared more for the young crowds during the summer months. The Hotel is basic in reality. We do have very good rates that is why we have so much... More

London UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 9, 2012

7 of us just came back from a girly holiday last week and stayed at Agrabella hotel for 4 nights. Location: The location of the hotel was perfect for us, with the port, beach and local bars and clubs just 5 mins walk away, Malia and Star Beach (for those party people) was a short distance by taxi (Malia was... More

Was this review helpful? Yes 3
AnastasiosDedes, Owner at Hotel Agrabella, responded to this review

Dear girls Thank you for your honest response. Agrabella Hotel is for the budget minded. The price you paid was very cheap. That is why a fridge and air conditioning is extra. If you booked the superior rooms and paid the price for them in the new building all of this and more would have been included. But you decided... More

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Additional Information about Hotel Agrabella

Also Known As:
Agrabella Hotel Hersonissos
Hotel Agrabella Crete, Greece
Address: 26 Eleftherias, Hersonissos, Crete 700 14, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Free Breakfast Restaurant Swimming Pool
Hotel Style:
Ranked #97 of 181 hotels in Hersonissos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Agrabella 3*
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