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Albatros Spa & Resort Hotel

Certificate of Excellence
1 Dedaloustreet | Chersonissos Crete, Hersonissos, Crete 70014, Greece
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1 room 1 guest
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Albatros Spa & Resort Hotel
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572 Reviews from our TripAdvisor Community

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Traveler rating
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    63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (572)
  • Mar-May only
    (63)
  • Jun-Aug only
    (347)
  • Sep-Nov only
    (140)
  • Dec-Feb only
    (22)
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Glasgow, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Everything about this hotel we loved,food was excellent,liked paying extra for lobster & greek night.for a change from main restaurant. Staff of hotel were friendly and so helpful couldn't do enough to help us. You pay a returnable deposit of 10 euros for 2 towels and kettle which were handy and you change daily. The massage with bottle wine we... More 

Was this review helpful? Yes
Level Contributor
3 reviews
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for a week in a superior room; the room itself was spacious, clean and modern, the location of the hotel couldn't have been better with it being a 5 minute walk to the centre restaurant. Whilst on the subject of food, the hotels half board food was the worst food I've ever tasted, it wasn't very hot and... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for your review. We are pleased that you found your bedroom spacious, clean and modern and that you enjoyed the location of our hotel. With regards to your comments about our food and service, we are sorry that you didn't find the meals to be warm and tasty enough and that you felt uncomfortable with our staff. Usually... More 

Warrington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at The Albatros for 11 nights half board basis middle of August, myself, husband and son aged 10. Hotel is very clean, well done to house keeping we stayed in a superior room. Hotel is in a superb location, close to beach, many bars & shops. The food was good but got a little repetitive after the 1st... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you very much for taking the time to review our hotel following your stay with us. We are very happy to see that you enjoyed the experience and that you appreciated especially the show cooking and the pasta and desert nights. Your kind comments are passed on to Manolis, Popi and Johanna. We look forward to welcoming you back... More 

Shropshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at The Albatros for 12 nights at the beginning of August. The holiday did not get off to the best start! We were told at the airport (Manchester) that the flight was delayed by 50 minutes - fair enough we thought, these things happen. We did indeed board about 50 mins later, great, we're off, or were we?... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for choosing to stay with us and for taking the time to offer this detailed review on your recent stay in Albatros Spa & Resort Hotel. We are happy that you enjoyed the view and the facilities of your room and that you appreciated the food of our restaurant and the cleaning of our hotel. We passed on... More 

Greenock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 11 days, very friendly staff, rooms are cleaned daily and the food was great even for fussy people like myself. Stayed in standard room which was clean and very comfortable, since it was my birthday when i was there the lovely staff upgraded me and my partner to a superior room for the last 3... More 

Was this review helpful? Yes 1
funseasun, Διευθυντής at Albatros Spa & Resort Hotel, responded to this review

Dear Shannon, thank you for sharing your kind words on the occasion of your recent stay at Albatros Spa Resort Hotel. We are very happy to learn that you had a wonderful stay at our hotel and appreciated our service. We will forward your kind review to the Spa therapist. We pride ourselves in becoming part of our guests’ memories... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed here last month. Wonderful atmosphere, great breakfast, kind staff. And I want to say THANKS to them for sending back to me my favorite blouse that I left and forgot in the room. It went long long way but it's already with me. And they even didn't take the payment for transportation. THANK YOU ALBATROS for your kindness!

Was this review helpful? Yes
funseasun, Διευθυντής at Albatros Spa & Resort Hotel, responded to this review

Dear Irina, thank you very much for your great review! All our team absolutely love looking after everyone they come into contact with and it is reviews like yours that makes it all worthwhile. We hope to see you many many times more! More 

Iasi County, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A week in Crete does wonders to the spirit. I stayed at Albatros Spa & Resort Hotel 7 days and enjoyed every moment. Loved the food! You guys sure know how to cook. Lovely staff and very welcoming. They help you out if you are in need of information. The only downside were the rooms, in my opinion too small.... More 

Was this review helpful? Yes 1
funseasun, Διευθυντής at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. We are very happy to learn that you enjoyed your holiday and that you loved especially the food of our restaurant! We are proud to have a wonderful and dedicated staff and we are pleased to share your feedback with our team. Our Chef is thankful .... More 

Scunthorpe, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here from 28/07/2015 to 06/08/2015. First impressions were good when we checked in at reception. The staff were very friendly and helpful showing us to our room which was a superior room overlooking the pool. Very spacious and clean room although the balcony was a little on the small side. Small fridge in the room which was very handy... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time to write this detailed review of your experience at Albatros Spa Resort Hotel. We were so pleased to read that you felt welcomed by the staff and that everyone made you feel most comfortable: That is the best compliment we could receive! Our aim is to make all our guests feel like they are... More 

Seaham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed there for two weeks in July. All the staff from start to finish were first class. Made us feel very welcome and helped make our stay a memorable one. Hotel was very clean, the staff worked around the clock to keep it that way. Food was of a very good standard, although sometimes a bit repetitive, but you expect... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you very much for leaving your review following your recent stay. By reading your feedback, we were happy to learn that you enjoyed your new visit together with the level of service that was proposed to you. Be sure your praise comments will be shared with the entire team as as a recognition of their efforts in order to... More 

Aberdeen,Scotland
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just returned again this year from a 2 week stay at this hotel. Disappointed as the atmosphere and standards were not as good as last year. The hotel is very clean and the cleaning staff do a great job. The first week of our holiday was marred by a stupid argument over sunbeds, reserved with towels from 3am, although the... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time to review your last stay at Albatros Spa & Resort Hotel. Please be assured that your feedback does not reflect the level of quality we wish to provide to our guests and we will share your remarks with our team in order to correct the negative points. All your comments are precious to us,... More 

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