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Albatros Spa & Resort Hotel

Certificate of Excellence
1 Dedaloustreet | Chersonissos Crete, Hersonissos, Crete 70014, Greece
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Albatros Spa & Resort Hotel
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Albatros Spa & Resort Hotel
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500 Reviews from our TripAdvisor Community

Traveler rating
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    191
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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    (500)
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Coatbridge
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the Albatross Hotel from 9th to 16th June.It is a very nice hotel with a quirky lobby area. Traditional style furniture and seating which had a lovely cosy, homely feel to it. However, we were in the superior rooms in the newer part of the hotel, which is much more modern and bright. I liked both aspects.... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for your lovely review and for taking the time to recognize our team for creating an unforgettable hotel experience on your recent visit! Indeed, we work very hard to uphold the Albatros Spa Resort Hotel Service standard, and it was delightful to see that we made a positive impact on you during your recent visit. We hope we... More 

Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent 2 wonderful weeks at the Albatros wich was a delight. Everything was good, food, staff , accommodation and entertainment. We were also happy to see other guests who had returned we were all so happy to see each other. We have been visiting the Albatros for 4 years now and will definitely be going back there.... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time to review your recent stay in our hotel, we thoroughly appreciate your wonderful compliments! We were delighted to read that you enjoyed again your return stay and our friendly team of service staff were able to provide a memorable and special experience. Thank you again for your kind words, we look forward to welcoming... More 

Bucharest, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very kind and attentive staff, really enjoyed my stay. Concerning the room it is better the choose the ones with seaside view, the ones facing the street can be a bit noisy. Comfort would improve is windows had a mesh to protect against insects.

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

It is lovely to hear that you had such a wonderful experience here at the Albatros Spa Resort Hotel and that all elements of your stay were to your satisfaction. We thank you and appreciate this great feedback and can assure you the team will be delighted to read that you felt they were polite and attentive. More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from another fantastic holiday at the Albatros. Having been there 3 years ago and thoroughly loved it, we felt it was time for a return trip. We stayed in a Superior Room, which is perfect. I can honestly say the service is second to none. All the staff make you feel that you are part of the family,... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for your review and for choosing Albatros Spa Resort Hotel for your recent stay in Hersonissos. We were delighted to have you stay as our guest again in our hotel and glad that you were so impressed with your second visit too!! Thank you once more for sharing such positive comments. We hope that you will grant us... More 

Runcorn, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed as a couple at the Albatros for 10 days from June 6th half board in a superior room with a pool view over the bar. Good sized spotless room, big bathroom, good sized balcony that got morning sun until noon, no afternoon sun kept the room cool but aircon did its job as well. Breakfast was ok there was... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Many thanks for taking the time to review your recent stay at the Albatros Spa Resort Hotel. We take all feedback, good and bad, very seriously as it allows us to constantly monitor and improve the service and experience we deliver to our guests. We are delighted to read that overall you enjoyed your time with us. Your kind comments... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great hotel in a good location. Very very friendly staff, clean well equipt rooms (we stayed in the new building and would recommend the upgrade from the feedback of people in the old part who didn't have space to relax). Food was nice, bar area is lovely tho drinks in the bar a little expensive and cocktails whilst ok were... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time and providing us with your feedback from your recent experience. We're pleased that overall you enjoyed your time in our hotel and we do hope to welcome you back in the future. More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

the hotel was in a great location for beach,taverners and shops.The hotel was spotlessly clean,the staff were fantastic,the food was good,but we ate out at taverners most times as that is why we went to Crete.The swimming pools were lovely.If there is a downside,there is only news channels in english on the tv and you have to pay for wi-fi,but... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you so much for taking the time to write this review there is nothing we love to hear more than our guests loving their experience with us! Your kind words regarding the service of our Staff are greatly appreciated we certainly appreciate your review and look forward to having you stay with us in the future. More 

Nelson, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having stayed in many hotels both abroad and as a rep. for 30 years in the UK, I would suggest that the Albatros spa and hotel is one of the best organised and friendly hotels that I have ever stayed at.The hotel is ideally located near to the beach and the main bars and restaurants. Initially we were in a... More 

Was this review helpful? Yes 2
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Many thanks for taking the time to post your lovely comments. It's really good to hear that you enjoyed your room and the food during your stay with us. Our team is delighted that we gave a great impression especially since you are in the tourism business yourself! We look forward to seeing you again in the near future. More 

Saint-Quay-Portrieux, France
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 7 days beginning of June. Hotel room big with every facility. We were on an evening meal basis, but after 3 days were fed up with the cooking lots of choice, but always in the end the same bland taste, no Wifi connection unless you pay .. This is unacceptable nowadays. Personnel nice, and room and... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for your review, we share all our feedback both positive and negative and we will learn from this. We are pleased you found your bedroom spacious with all facilities available, also that you enjoyed the pools and found everything to be clean. With regards to our Wifi charges are scheduled in order our guests to receive faster free... More 

Shrewsbury, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travelled as a family to Hersonissos for uk half term. The hotel was very attractive and I was pleased with what I could see, we had booked a superior room. Sold to us by jet2 as suitable for a family, it wasn't. Gorgeous but too small. spoke to reception and they asked us to bed down tonight and discuss... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for staying in our hotel with your family and posting a tripadvisor review! Our team is happy that was able to offer you alternative on your accommodation that pleased you. Our main restaurant is proud to offer greek cooking while international plates are present in our buffet too. The ingredients of the greek recipes are presented in the... More 

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