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Albatros Spa & Resort Hotel

Certificate of Excellence
1 Dedaloustreet | Chersonissos Crete, Hersonissos, Crete 70014, Greece
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Albatros Spa & Resort Hotel
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Albatros Spa & Resort Hotel
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533 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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  • All months
    (533)
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    (63)
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Preston, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was very happy with the service provided at this hotel. The staff were very friendly and worked extremely hard to cater for our needs. This was especially impressive as my four year old daughter has coeliac disease and they were able to provide for her strict gluten free diet. The rooms, pools, restaurants etc met my high expectations in... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for your kind words and thoughtful review, we thoroughly appreciate your compliments regarding the quality of service received. As you mentioned within your review we certainly strive for excellence in all that we do, we were therefore pleased to read the service received was seamless and reputable. Thank you again for your kind words we do hope to... More 

Blaydon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

the hotel-food and most of all the staff were first class, we had a wonderful time. The room had everything we needed and will go back again. The location was as described about 100yds to the beach and about 200 from the start of the resort centre

Was this review helpful? Yes 2
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank You for taking the time to provide us with this amazing valuable feedback. We are always striving to make every guest most comfortable. We hope that you stay again with us soon! More 

Wakefield
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

my wife and I stayed at the Albatros Spa Hotel during June 2015. we found it much better than we had expected. the room was a very good size and spotlessly clean. I would recommend paying for the superior rooms in the new blocks. The pool area is great and there were always sunbeds available although the ones nearest to... More 

Was this review helpful? Yes 2
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for reviewing your recent stay with us and for rating it brilliant! All comments are welcome in our continuous effort to offer our guests a memorable stay. More 

Heraklion Prefecture, Greece
1 review
3 of 5 stars Reviewed 1 week ago

20th July 2015 :Just little better than the average local hotels. Hotel busy - top of the season- most of the staff friendly and helpful. Food is plenty but simplified to meet the taste buds from a variety of clientele. Good food but not exceptional and sometimes colourless. Old section refreshed but outdated with small rooms/baths but clean. Reminds Travelodge.... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time to review our hotel. We value your comments on the good service of our staff and the cleaning of the hotel. We would like to apologize for any miscommunication regarding your rooms location, as we honour the tour operator's voucher but we do not guarantee room reservation requests. Your family's room were on same... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I made a last minute switch to go to this hotel - best idea ever. It's like a resort. We were welcomed with a traditional dancing show. The next day has wine dancing. Great rooms. Extremely accommodating. Awesome pool. Right on beach. Go there!

Was this review helpful? Yes 4
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for sharing your experience with the travel community. It’s great to know that your stay with us was enjoyable experience and that you found hotel being comfortable and location convenient to your needs. We will be looking forward to welcome you back one day! More 

Switzerland
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 1 week at this hotel (2 parents, 1 baby) and felt extremely confortable. Hotel is quiet (avoid any room with street view) and clean. Baby bed was put our disposal as well as a bottle warmer. Public beach can be found few meters away. You can easily rent umbrellas and sunchairs, unless you prefer to stay at the hotel... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you so much for the positive rating of your recent stay at the Albatros Spa Resort Hotel. We are delighted to learn that you liked our facilities and especially the location of the hotel. Should we be able to make your next visit even more enjoyable, please let the entire team know at any time. We look forward to... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel, lovely rooms, great location, The best food ever breakfast and dinner the best but if you want something just amazing and special!! they do a lobster night!! had a singer and pianoist it was so romantic, survive is amazing, couldn't of been a more welcoming stay! Helpful and friendly staff 5* 10 of 10 we will be thinking... More 

Was this review helpful? Yes 3
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for posting a review of The Albatros Spa Resort Hotel following your recent stay with us.We are all very pleased to hear that you enjoyed your visit. Your comments regarding our team are highly appreciated and offer us the pride that our goal to offer our guests a memorable stay is reached! We are delighted that you had... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are different types of rooms -standard and superior. The superior rooms are all in the new blocks which opened seven years ago. Our family stayed in the standard rooms in the older block which were clean and comfortable and great value for the price we paid for the holiday. We were not aware that there were superior rooms when... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for commenting your recent stay in your hotel! Your compliments for our staff are much appreciated and will be shared with the whole team! We look forward to welcoming you back in Albatros Spa Resort Hotel! More 

Leeds
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked on basis of TA reviews, and didn't disappoint. Well managed, great food (we stayed 1/2 board), fantastic staff, and supreme cleanliness. Only minor negatives were outrageous wi Fi costs (per device not per room!!) and shabby resort area, neither of which spoiled a great family holiday....Great Hotel and highly recommended.

Was this review helpful? Yes 2
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for submitting your review on your recent family stay in our hotel. Your comments are important in our continuous effort to keep our service standards high and manage to offer our guests a memorable stay. We are happy you enjoyed your family vacations and look forward to welcoming you again in Albatros Spa Resort Hotel. More 

Rochester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is with a heavy heart I am writing this review, I don't want to go. My husband and i stayed for two weeks here,and all I can say is what a fabulous,well run, hotel. All of the staff are excellent in what they do. A special mention to Ioanna who is one of the most sincere and genuine people... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

It is with great delight that we read your review with the head line saying it all. Your feedback is very much appreciated and will be shared with the team to thank them for making your stay a memorable one , especially Christos and Ioanna. We appreciate your time and look forward to welcoming you back again very soon. More 

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