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Albatros Spa & Resort Hotel

Certificate of Excellence
1 Dedaloustreet | Chersonissos Crete, Hersonissos, Crete 70014, Greece
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Albatros Spa & Resort Hotel
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Albatros Spa & Resort Hotel
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459 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Largs, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Read the reviews and chose a superior room when booking as it was only a few pounds more,and it was worth every pennyLovely hotel and the staff are so eager to please.Asked them to change our room to one with a sunny balcony and it was done immediately with a smile.Rooms are spotless and cleaned every day and clean towels... More 

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Basingstoke, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were given a room in the old building, a bit dated but very clean. Food was OK, perhaps could have been hotter. Pool area excellent, close to the beach. Evening entertainment could have been better, although you don't have to go far to find some

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for writing this review following your stay with us. It’s great that you chose to stay with us and we are delighted that your stay was a pleasant one. Thank you for your feedback, we hope to welcome you back. More 

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

After reading several mixed reviews my wife and I wanted to keep an open mind and make our own judgement about this hotel. We arrived late evening, after being dumped on the corner of the road from our unaccompanied Jet2 transfer (a new experience to us), to find a dimly lit reception area but a warm smile from the man... More 

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funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time to share your feedback following your recent stay with us. It is from guest feedback that we are able to improve our Standard of facilities and our service. We were really disappointed to read about your experience with us and would like to apologise for the issues and shortfalls that you experienced. Each of... More 

Bradford West Yorks
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visited the Albatros for 10 days and got home last night we are missing it already, the Hotel is excellent and the staff are some of the friendliest we have ever met whilst travelling abroad.from Apostolis in the dining room great guy,to Lefteris,(dude)Ilze, and Georgia in the Sunshine Bar and all the others to numerous to mention nothing was too... More 

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funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for choosing our Albatros Spa Resort Hotel for your recent stay in Hersonissos. It is a pleasure to read how much you enjoyed your stay with us. It is our most important goal to make each guest’s stay a special one with our best quality of service and offers. Thank you for appreciating our efforts. We have passed... More 

Irvine, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family (2 adults & 1 child) break to Crete was fantastic and this was all down to the Albatros Spa & Resort Hotel. Our Superior Room was excellent and quite large with a great bathroom. Meals were excellent with a great selection for breakfast and again for dinner. For lunch we mostly ate at the snack/pool bar which again... More 

Was this review helpful? Yes 3
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Your fantastic review means so much to us all and all the staff wanted to say a special thank you! Long may we be one of your family's favourite hotels! More 

Tallinn, Estonia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We (2 adults, 1 young lady, 1 schoolgirl, 1 kindergarten-girl) stayed there 14.-19.05.2015. We all (my wife even:)) really enjoyed the place! First of all - professional, warm and friendly attitude of hotel personnel. Then - very good location (not too far from airport (ca 26km), near the beach), everything was very clean, big rooms and nice balconies with nice... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you so very much for your wonderful review of our hotel following on from your recent stay with us. Albatros team is very glad to see that you enjoyed our facilities. We assure you that your remarks are noted. We hope we will have the opportunity of welcoming you back in the future. Best sunny regards to your family... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel itself is very nice and the staff is very friendly. However, the location is very sketchy and since there were three of us women, we didn't want to leave the hotel very much. Also the beds are very hard and we had to pay 3€ a day for wifi and it was 1€ for 10 minutes on the... More 

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funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking he time to post a review on TripAdvisor following on from your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. With regards to your comments about the beds we could have provided a soft over... More 

Chandigarh, India
Contributor
14 reviews 14 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi all, This is a family run hotel resort with very warm courtesy. It's a simple place with no bells or whistles. It's very nearby to scooter rental, petrol pump, marketplace, fast-food chains, beach side restaurants/cafes, and above all: Beach side Clubs like New York Beach Club, Amnesia, and many more. We loved the property as it's one of the... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Dear Arjun, thank you for taking time to review our hotel though still on honeymoon! We are delighted we contributed in gathering nice memories from your greek romantic vacation! With our warmest wishes for endless joy and everlasting happiness!! More 

United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A very good hotel, friendly and helpful staff. Check in was easy and as we had a late return flight, we were allowed to keep our room until 6.30pm (checkout usually around 12 noon) The breakfast had a good choice, apart from the orange juice which was more like squash, unless freshly squeezed specially requested, and my experience of the... More 

Was this review helpful? Yes 2
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Dear George, our team would like to thank you for your detailed feedback. We continually strive to improve our standards and service offering in line with all feedback that we receive. Our chef trully appreciated that you mentioned positively dining with us. We look forward to welcoming you back to the hotel soon. Warm sunny regards from Crete! More 

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