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Albatros Spa & Resort Hotel

Certificate of Excellence
1 Dedaloustreet | Chersonissos Crete, Hersonissos, Crete 70014, Greece
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Albatros Spa & Resort Hotel
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Albatros Spa & Resort Hotel
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452 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Irvine, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family (2 adults & 1 child) break to Crete was fantastic and this was all down to the Albatros Spa & Resort Hotel. Our Superior Room was excellent and quite large with a great bathroom. Meals were excellent with a great selection for breakfast and again for dinner. For lunch we mostly ate at the snack/pool bar which again... More 

Was this review helpful? Yes 2
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Your fantastic review means so much to us all and all the staff wanted to say a special thank you! Long may we be one of your family's favourite hotels! More 

Tallinn, Estonia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We (2 adults, 1 young lady, 1 schoolgirl, 1 kindergarten-girl) stayed there 14.-19.05.2015. We all (my wife even:)) really enjoyed the place! First of all - professional, warm and friendly attitude of hotel personnel. Then - very good location (not too far from airport (ca 26km), near the beach), everything was very clean, big rooms and nice balconies with nice... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you so very much for your wonderful review of our hotel following on from your recent stay with us. Albatros team is very glad to see that you enjoyed our facilities. We assure you that your remarks are noted. We hope we will have the opportunity of welcoming you back in the future. Best sunny regards to your family... More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

The hotel itself is very nice and the staff is very friendly. However, the location is very sketchy and since there were three of us women, we didn't want to leave the hotel very much. Also the beds are very hard and we had to pay 3€ a day for wifi and it was 1€ for 10 minutes on the... More 

Was this review helpful? Yes
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking he time to post a review on TripAdvisor following on from your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. With regards to your comments about the beds we could have provided a soft over... More 

Chandigarh, India
Contributor
14 reviews 14 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hi all, This is a family run hotel resort with very warm courtesy. It's a simple place with no bells or whistles. It's very nearby to scooter rental, petrol pump, marketplace, fast-food chains, beach side restaurants/cafes, and above all: Beach side Clubs like New York Beach Club, Amnesia, and many more. We loved the property as it's one of the... More 

Was this review helpful? Yes 1
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Dear Arjun, thank you for taking time to review our hotel though still on honeymoon! We are delighted we contributed in gathering nice memories from your greek romantic vacation! With our warmest wishes for endless joy and everlasting happiness!! More 

United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A very good hotel, friendly and helpful staff. Check in was easy and as we had a late return flight, we were allowed to keep our room until 6.30pm (checkout usually around 12 noon) The breakfast had a good choice, apart from the orange juice which was more like squash, unless freshly squeezed specially requested, and my experience of the... More 

Was this review helpful? Yes 2
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Dear George, our team would like to thank you for your detailed feedback. We continually strive to improve our standards and service offering in line with all feedback that we receive. Our chef trully appreciated that you mentioned positively dining with us. We look forward to welcoming you back to the hotel soon. Warm sunny regards from Crete! More 

Toronto, Canada
Top Contributor
66 reviews 66 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we approached the front desk to the day we left the staff were very helpful and welcoming. A special thanks to the front desk staff who were always pleasant and accommodating. We booked a standard room and were given an upgrade to a superior without asking. The room was a good size with a nice balcony overlooking... More 

Was this review helpful? Yes 4
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Dear ShrekFiona58 , Thank you for the kind review. It's great to hear that the staff made such a positive impact on your stay. Everybody will be very happy to hear that you enjoyed your stay and that you left wanting to come back. Hopefully we will get to welcome you back on your next visit to Crete soon. Warmest... More 

Grimsby, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 27, 2015

We stayed in Sept/Oct 2014 as a family group of husband/wife, grandmother/great grandson in adjoining rooms which were kept spotless by the cleaners daily. The rooms were spacious and well presented and beds were made daily with fresh towels and linen. We ate daily in the restaurant, and the food was good and plentiful with lots of variety and show... More 

Was this review helpful? Yes 6
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Dear Guest Thank you for taking the time to write this detailed review and for all of your very kind compliments. We are delighted that your family enjoyed your stay with us and the spa break. All the team is very proud of your kind words for the standards of service and look forward to welcoming you back this summer.... More 

Nottingham, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 21, 2015

Fantastic hotel, situated in a great location. Spotlessly clean. The staff are great and cannot do enough for you. Lovely food and plenty of choice. The representative carol was always on hand if needed and full of useful advice. I will be visiting again this year and would certainly recommend for a guaranteed fabulous stay.

Review collected in partnership with Olympic Holidays – OlympicHolidays.com

Was this review helpful? Yes 8
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Dear valtb, thank you for taking the time to write your review on your stay with us. We are truly delighted that you had such a pleasant comfortable stay and found our hotel team to be welcoming and polite. We are pleased you will stay here again and look forward to your return. Best sunny regards from all the team!!! More 

St Helens, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 14, 2015

stayed at the Albatros spa hotel late September /Oct 14 as i had seen this hotel on a previous visit to Hersonissos and i can honestly say we all had a wonderful time the rooms were spotlessly cleaned every day the food was 1st class the hotel staff were absolutely brilliant i cant give the hotel and staff enough credit... More 

Was this review helpful? Yes 6
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

It is fantastic to learn that you enjoyed all aspects of your recent stay with us and received such superior "at your side" service from our team. We always strive to ensure our guests' needs are taken care of and it is wonderful to read that we were successful in doing this for you. Thank you for sharing your review... More 

Stafford, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 15, 2014

Approaching the relatively unimposing entrance via a side street dominated by a couple of car hire sites,entering a dark reception area furnished in 1980 ,s style does not create initial enthusiasm.Rooms in the newer building are functional in all respects but not exciting .New facilities have been added to a pleasant and still family owned town hotel built in 1984... More 

Was this review helpful? Yes 4
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Our team is happy that contributed positevely to your holiday experience. Thank you for your kind review! More 

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