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All 176 Hersonissos hotels

Aldemar Royal Mare Thalasso Resort

5.0 of 5 Spa   |   Limenas Hersonissou, Hersonissos, Crete 70014, Greece
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Aldemar Royal Mare Thalasso Resort
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84%
Ranked #21 of 176 hotels in Hersonissos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Leo138 Manchester
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663 people have reviewed this hotel

Traveler rating
    380
    179
    69
    26
    9
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191
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed yesterday NEW

I was travelling with a party of 12 which included children, adults and elderly relatives. We had originally booked to stay at the Royal Knossos and when we arrived we were told that we had been "upgraded" to the Royal Mare which was part of the same group and just up the road. This process was handled very smoothly although... More

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Manchester
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel has it all. We stayed in the Presidential Suite - wow! The food is amazing and the pools are very clean and peaceful. The location is great, very close to its own beach. The staff are very helpful and accommodating. The evening entertainment is good. This hotel does seem to have lots of Russians and not as many... More

Was this review helpful? Yes 3
Munich, Germany
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Having booked this vacation on a last minute basis, I can say that apart from the staff members (overall very friendly and competent), this holiday was in no way memorable apart from the cost. Room: Having booked a VIP pool access room, I did not expect the shared pool to be in such a bad state of repair. Mosaic tiles... More

Was this review helpful? Yes 3
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for posting a review of Tripadvisor. We always appreciate candid comments from our guests as they help us to improve our services. In reply to yours we would like to add the following: In some of our sharing pools with mosaic tiles, do unfortunately come loose due to high temperatures of last weeks. We are working... More

Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

i booked the bungalow sharing pool and the room was ok, clean and big. the air conditioning was noisy and not cool so much. i was very disappointed from the sharing pool. most of the floor of the pool was broken so we needed walk slowly on the pool not get hurt. the food was ok, just ok, not more.... More

Was this review helpful? Yes 1
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for taking the time to post a review on Tripadvisor, as we always appreciate candid comments from our guests that help to improve our services. In some of our sharing pools with mosaic tiles, do unfortunately come loose due to high temperatures of last weeks. We are working to solve this matter, in the meantime they... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Ive been to luxury hotels all around the world (not for a show off), but I never enjoy a family vacation as much as we enjoyed in the Royal. First the service was kind, friendly and very professional,the room was beyond our exception ! very clean,very elegant very BIG. There were like six different swimming pools and my kids were... More

Was this review helpful? Yes 3
Surrey
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have mixed feelings about this resort hotel so will try to make this review as balanced and fair as I can. We booked a 10 day stay through Thomson as part of a package with Full Board. On the plus side, when we arrived with our two teenage sons (aged 16 and 17) we were told that our rooms... More

Was this review helpful? Yes 2
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for posting a review on Tripadvisor. We always appreciate candid comments from our guests as they help us to improve our services. That the hotel did not feel crowded even though we were fully booked is the best praise you can give us as the relaxing feeling of our guests is our priority. The same goes... More

Tel Aviv District, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we had a great short vacation ( 4 nights). beautiful complex, although big property - and fully booked season- you can still enjoy a most peacefull and relaxed time! the beach is lovely, the private pools concept is brilliant, and staff are so welcoming and kind!

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have traveled in June and stayed at this lovely hotel for 8 nights due to our honeymoon and didn't want to leave this place :) The hotel itself is located in small village about 3 km away from ‘Hersonissos’ town. The nearest airport is ‘Heraklion’ and it would cost you around 40 euros by taxi to get to hotel.... More

Was this review helpful? Yes 11
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your kind remarks encourage us to continue the good and hard work, assuring you... More

Ellon
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent stay at the start if July. The hotel never looks full although it is probably really busy. We stayed in a VIP room with sea view and shared private pool. Most days there were only a few others at the poolside so it was never overcrowded. Excellent facilities on site but a pity you cannot just walk along to... More

Was this review helpful? Yes 6
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, We would like to thank you for taking the time to post these comments from your experience in our hotel Aldemar. Your support gives us the strength to continue our efforts towards guest’s satisfaction as well as the motivation to come up with new creative ideas. We look forward to seeing you on your next trip to Greece.... More

Kent, United Kingdom
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is just superb! Having stayed at several hotels across Crete and Rhodes in the last few last years, I can honestly say that the Royal Mare is better than anywhere else we've stayed, and by some margin. Our holiday was the 8th - 15th July 2014 and we stayed for the same week last year. It really was... More

Was this review helpful? Yes 13
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Royal mare in the near future. Kind Regards Vassilis Fragoulakis General Manager More

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Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
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Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece

663 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 On the Beach Hotel in Hersonissos #7 Top resorts Hotel in Hersonissos #8 Luxury Hotel in Hersonissos #11 Family Hotel in Hersonissos #16 Romantic Hotel in Hersonissos
Hotel Class
Official Description (provided by the hotel)
The Royal Mare Village is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world’s finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 
Number of rooms
384

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Aldemar Royal Mare Thalasso Resort and other travelers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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