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All 176 Hersonissos hotels

Aldemar Royal Mare Thalasso Resort

5.0 of 5 Spa   |   Limenas Hersonissou, Hersonissos, Crete 70014, Greece
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Aldemar Royal Mare Thalasso Resort
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Ranked #21 of 176 hotels in Hersonissos
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Hilary S
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673 people have reviewed this hotel

Traveler rating
    385
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

The staff here are definitely 5 star, doing everything they can to make your stay perfect. The breakfast staff and those running the activities deserve a particular mention for their unstinting cheerfulness. The food was lovely, particularly the Cretan omelettes and the freshly cooked crepes in the mornings. Where the hotel let itself down, we felt, was that the one... More

Was this review helpful? Yes
Guildford, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My stay at the Aldemar Royal Mare Thalasso Resort was for me a little piece of heaven here on earth! From the moment we arrived to the moment we departed every one of the many staff with whom we interacted was professional, warm and helpful. Our room was well appointed, spotlessly clean and very comfortable. The grounds were spacious and... More

Was this review helpful? Yes 4
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Royal mare in the near future. Kind Regards Vassilis Fragoulakis General Manager More

guildford
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The first thing one notices when arriving at the Royal Mare, apart from the beautiful shrubs and flowers, is the WELCOME and the feeling that you are expected - even before getting to reception. The smart guys with the carts who instantly collect your luggage are a delight and couldn't be more helpful - they are there to assist and... More

Was this review helpful? Yes 4
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, We appreciate your kind comments regarding your recent stay in Aldemar Royal Mare & Thalasso. It is always a pleasure to receive positive feedback from our guests. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded your expectations and have been... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We would have to agree with previous reviews. We travelled with Thomson. Room We booked a VIP room which is advertised as accommodating 3 adults. Our room was very small and was not of the 5 star standard pictured on Thomson's and the hotel's website - cobwebs in the corners; dust on the overhead fan blades; dirty air conditioning unit;... More

Was this review helpful? Yes 2
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for posting a review on Tripadvisor. We always appreciate candid comments from our guests as they help us to improve our services. In reply to yours we would like to add the following: Our rooms are 29 square meters as advertised, and are of course cleaned daily to international standards of cleanliness and hygiene, the same... More

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

I was travelling with a party of 12 which included children, adults and elderly relatives. We had originally booked to stay at the Royal Knossos and when we arrived we were told that we had been "upgraded" to the Royal Mare which was part of the same group and just up the road. This process was handled very smoothly although... More

Was this review helpful? Yes 2
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for posting a review on Tripadvisor. We always appreciate candid comments from our guests as they help us to improve our services. We are glad you appreciated the rooms and the evening service as we do our best to accommodate our guests in regards to something to eat in the evening should they arrive very late... More

Munich, Germany
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having booked this vacation on a last minute basis, I can say that apart from the staff members (overall very friendly and competent), this holiday was in no way memorable apart from the cost. Room: Having booked a VIP pool access room, I did not expect the shared pool to be in such a bad state of repair. Mosaic tiles... More

Was this review helpful? Yes 5
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for posting a review of Tripadvisor. We always appreciate candid comments from our guests as they help us to improve our services. In reply to yours we would like to add the following: In some of our sharing pools with mosaic tiles, do unfortunately come loose due to high temperatures of last weeks. We are working... More

Tel Aviv, Israel
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

i booked the bungalow sharing pool and the room was ok, clean and big. the air conditioning was noisy and not cool so much. i was very disappointed from the sharing pool. most of the floor of the pool was broken so we needed walk slowly on the pool not get hurt. the food was ok, just ok, not more.... More

Was this review helpful? Yes 1
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for taking the time to post a review on Tripadvisor, as we always appreciate candid comments from our guests that help to improve our services. In some of our sharing pools with mosaic tiles, do unfortunately come loose due to high temperatures of last weeks. We are working to solve this matter, in the meantime they... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ive been to luxury hotels all around the world (not for a show off), but I never enjoy a family vacation as much as we enjoyed in the Royal. First the service was kind, friendly and very professional,the room was beyond our exception ! very clean,very elegant very BIG. There were like six different swimming pools and my kids were... More

Was this review helpful? Yes 3
Surrey
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I have mixed feelings about this resort hotel so will try to make this review as balanced and fair as I can. We booked a 10 day stay through Thomson as part of a package with Full Board. On the plus side, when we arrived with our two teenage sons (aged 16 and 17) we were told that our rooms... More

Was this review helpful? Yes 2
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for posting a review on Tripadvisor. We always appreciate candid comments from our guests as they help us to improve our services. That the hotel did not feel crowded even though we were fully booked is the best praise you can give us as the relaxing feeling of our guests is our priority. The same goes... More

Tel Aviv District, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we had a great short vacation ( 4 nights). beautiful complex, although big property - and fully booked season- you can still enjoy a most peacefull and relaxed time! the beach is lovely, the private pools concept is brilliant, and staff are so welcoming and kind!

Was this review helpful? Yes 3
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Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
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Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece

679 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 On the Beach Hotel in Hersonissos #8 Luxury Hotel in Hersonissos #12 Family Hotel in Hersonissos #16 Romantic Hotel in Hersonissos
Hotel Class
Official Description (provided by the hotel)
The Royal Mare Village is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world’s finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 
Number of rooms
384

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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