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Aldemar Royal Mare Thalasso Resort

Certificate of Excellence
Limenas Hersonissou, Hersonissos, Crete 70014, Greece
Aldemar Royal Mare Thalasso Resort

836 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wimborne Minster, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We spent a week at the Aldemar Royal Mare Hotel, for a much needed rest and were not disappointed. Staff were really helpful, especially on reception. Our VIP double room was on the second floor (lift or stairs) which had good views from the balcony and provided a shared pool with few other rooms - this resulted in a quiet... More 

Was this review helpful? Yes 2
Deganwy
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nice location, claims to be 5 star, definetly not maximum 4 Star. Reasons are only buffet food provided when you are HB, full board or all inclusive and the buffet restaurant provides poor food and a works canteen atmosphere. If you want a la carte you have other restaurants to choose from but you have to pay a significant amount... More 

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Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel is amazing, very big so it's take time to get from place to place and sadly - there are no electrical outlets at the room (unless you disconnected things, and even then - there are only 3). The beds should be improved as well.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel buildings, on the beach in a strip of hotels, sandwiched between Aldemar Cretan Village and another hotel. Marvellous variety of flowers and shrubs, and the food and beverage staff are generally helpful and courteous. Dining in Candia was always delicious. I should identify Katerina & Eleni (from Candia) as well as Kathy and Irini (from 'VIP' breakfasts) as... More 

Was this review helpful? Yes 3
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for just under 2 weeks in June. We've stayed in many 5 star places worldwide and in short, this place is nice but doesn't live up to it's rating. We had a few minor issues with our room and the majority of our needs were dealt with very effectively by Irene in Customer Relations. Food in the... More 

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London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Royal Mare is classed as a 5 star however I have given it a 4 rating. The facilities are great, as is the food & service. Through our travel agent we got an upgrade to an upper level VIP room with shared private pool! There are numerous pools on the site& some are shared by specific rooms, however although... More 

Was this review helpful? Yes 3
Rugeley, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

all round a great holiday excellent hotel,food and staff. very nice complex close to local bars and shops . A good choice of meals in hotel restaurant with special nights if you wonted a change . Easy access to a bus if you wished to go of to the near by towns. the only down side was the pool was... More 

Was this review helpful? Yes 2
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. We look forward to seeing you on your next trip to Greece. Kind regards Vassilis Fragoulakis General Manager More 

Platt, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We have just arrived home after spending 7 nights at this hotel on the all inclusive package. The hotel itself is a stunning building set in very impressive grounds. When we pulled up outside we were very pleased with what we saw. The reception area was well staffed and in no time our cases were whisked off to our room... More 

Was this review helpful? Yes 5
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for writing a review on Tripadvisor. We always appreciate candid comments from our guests as they help us to improve our services. We appreciate your positive remarks about our hotel. In regards to your comments about the water on the bathroom floor, we are unable to provide an answer without looking into the specific incident. While... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Three days of Good food, best beach, scilence at the pool, good service, good alcohol, good restaurants, the room was good although we didn't order a sea view room. Good vocation for couple, families and friends.

Was this review helpful? Yes 1
Vilnius, Lithuania
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Very impressive hotel, I stayed there,unfortunately, only for 3 nights:)),but I would love to come back and spend there more time. The hotel is located in a quiet place, on the sea shore. I really liked their unusual,beautiful beach. The hotel area is big and you have a space to walk. I had a nice,quiet room with balcony and pool... More 

Was this review helpful? Yes 1
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. We look forward to seeing you on your next trip to Greece. Kind regards Vassilis Fragoulakis General Manager More 

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