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Aldemar Royal Mare Thalasso Resort

Certificate of Excellence
Limenas Hersonissou, Hersonissos, Crete 70014, Greece
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Aldemar Royal Mare Thalasso Resort
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Ranked #17 of 183 Hotels in Hersonissos
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Kristina H
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894 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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1 review
5 of 5 stars Reviewed yesterday NEW

First holiday on crete in many years. The hotel is wonderful. Clean, nicely located, offers private pools, excellent breakfast and dining as well as a fantastic spa. The people working here are very nice, from the reception to the pools and restaurant.

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Chester, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Last minute holiday, never been to Crete before, wasn't sure about the Euro crisis so booked All Inclusive and took some Euros and Sterling just in case. Didn't need to. Location - in the middle of nowhere but easy access to the local town. Far enough away from Malia lol. Transfer - Airport shuttle, not a private one but adequate.... More 

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We have just got back from this amazing holiday. The staff were so friendly - nothing was too much trouble and wherever we went, we were always greeted with a smile (a special mention must go to Eva and Irini at El Greco breakfast!). We were always made to feel very special. We had a VIP Suite Sharing Pool and... More 

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Edinburgh, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

We didn't book this hotel - we booked the Knossos Royal but were transferred here within a week of departure and given no suitable alternative. In short this was not the holiday we planned; not the holiday we booked; not the holiday we paid for and not the holiday we wanted! Site The Hotel is undoubtedly beautiful with well maintained... More 

Was this review helpful? Yes 1
Bristol
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Visited 9th to 16th July 2015 on half board basis, room was first floor garden view although we could see the sea. The Royal Mare has beautiful buildings and grounds which are all kept immaculately, the Staff are all really lovely and cant do enough for you. Only problem is the food experience, nothing wrong with the food its just... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a two week stay at this wonderful hotel. The first glimpse of the place with its long sweeping drive down to the sea is majestic. The grounds are well kept and the whole resort seems to have been well planned out. We were lucky enough to stay in a VIP premium bungalow with shared pool... More 

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KENT
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

There is no denying this is a beautiful resort, with its pretty apartments, gardens and pools. We booked VIP bungalow sharing pool. The hotel kindly upgraded us to the ground floor sharing pool room which was really kind of the hotel. I didn't realise upon booking that there were different levels of sharing pool, ie direct access ground floor Where... More 

Was this review helpful? Yes 2
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for taking the time to post a review on Tripadvisor sharing your holiday experience. We always appreciate candid comments and feedback from our guests, as they help us to improve our services. We have already made many changes to our all-inclusive program, as you can see from the many positive reviews on social media such as... More 

Glasgow, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been here for 1 week already and do not know where the week has gone. The resort is very quiet through no fault of the the hotel. people seem to be cancelling due to what they are seeing on the TV. I would like to say this is definitely not what we are experiencing in Crete. The staff... More 

Was this review helpful? Yes 3
Herefordshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nothing is too much trouble from arranging a vegetarian snack and wine in our room for our midnight arrival to ensuring that our equally late departure was choreographed with the minimum of fuss with a midday check out, baggage storage and a room set aside to shower and change before leaving for the airport. Our lunch and evening meal were... More 

Was this review helpful? Yes 1
Liverpool, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here 2/7/15 - 9/7/15 Without doubt the best hotel I've stayed in. Staff are very friendly and can't do enough for you. The hotel itself is lovely with something for everyone. It has 2 main pools, 1 is ideal for sunbathing and relaxing and the other hold activities during the day if you prefer something a bit livelier. The... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Private pool(7)
  • Very nice(5)
  • Main restaurant(5)
  • Animation Team(3)
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