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Mitsis Serita Beach Hotel

Anissaras Hersonissos, Hersonissos, Crete 70014, Greece
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Mitsis Serita Beach Hotel
Best prices for: 1 room 1 guest
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957 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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midlands UK
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked a late availability stay to Crete. With a short taxi ride (15- 20 mins) from the airport approximately 40 euros.We usually stay at the Mitsis Laguna, however it was full and we had seen this Hotel on our last visit. We were greeted by Friendly professional staff that made us feel so welcome and relaxed throughout our stay.... More 

Was this review helpful? Yes 7
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, We would like to thank you for spending your holiday at the Mitsis Serita Beach and for sharing your positive detailed review on Tripadvisor. Our team is really proud to know that the hotel exceeded your expectations and happy you found rooms clean quiet and relaxed, the food at the restaurants with lots of options, tasteful and in... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed may 2012 can't fault anything, great place kids loved it would definitely go again, plenty of choice food wise the crepes were lovely, fresh bread with lots of choice, beach just a stone throws away, pools clean big an waterslides were fun, friendly staff waited on table's, honestly can not find a fault

Was this review helpful? Yes
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing the Mitsis Serita Beach for your holiday accommodation and for your kind comments. It is nice to know that you enjoyed our services,the quality and variety of our food ,the pools and the waterslide and finally our helpful and friendly staff. We are looking forward to welcome you again in the near future in... More 

Kenninghall
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a fabulous week with friends , at the Serita Beach hotel. We have previously stayed at Mitsis Hotels in Rhodes , and this is no exception to their high standards. There is a senior management presence all the time at the Hotel, and this shows in the attention to detail in all aspects of the... More 

Was this review helpful? Yes 2
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing our Hotel Mitsis Serita Beach for your holidays ... It is a great pleasure to know that you enjoy your stay with us,happy that you found our rooms clean and comfy, the entertainment team friendly and efficient, the quality, as well as the variety of the food at all the restaurants and pool bar... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i have been in this hotel maybe 10 years ago and i didn't want to go through the hassle and the insecurity of gambling on another hotel, but it was the first time i was there with my wife, baby and baby's grandma. people in there are lovely, it's not about the place, it;s not about the weather but about... More 

Was this review helpful? Yes 2
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing the Mitsis Serita Beach for your holiday accommodation and for your kind comments. It is nice to know that you enjoyed our services,the quality and variety of our food ,our rooms and their view and finally our helpful and courteous staff. We are looking forward to welcome you again in the near future in... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the 2nd time we have been at the hotel. First as a couple and then now as a family. Both times we had a great time. This time we couldn't had asked for more. The food has lots of options for the traditional tastes and for the more adventurous. The rooms are clean and comfy but the best... More 

Was this review helpful? Yes 2
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, We'd like to thank you for spending your holiday at the Mitsis Serita Beach and for sharing your positive detailed review on Tripadvisor. Our team is really proud that the hotel exceeded your expectations and happy that you found our hotel fabulous, the rooms clean and comfy, the entertainment team friendly and genuine with your special comments regarding... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hi, I have been here with my family in September 2013. Spend there lovely 10 nights. Good entertainment every night for kids as well as for adults. Restaurant outside is really nice, can be booked 2 per stay. The beach near the hotel not that good however there is much better one about 5-10min walk away. The only bed memory... More 

Was this review helpful? Yes 4
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you for choosing the Mitsis Serita Beach for your holidays ... It is a great pleasure to know that you enjoy your stay with us, found especially the restaurants and the animation team nice. We highly appreciate that you have taken the time to give us your feedback and we will take in serious consideration your comments... More 

Blackpool
Contributor
18 reviews 18 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited this hotel from the 24th of May 2015 for week.We arrived after midnight,tired and weary. We were the only 2 guests arriving at that time. From the moment we stepped into reception we were greeted with a warmth that made us feel extremely welcome. The male receptionist was efficient, very friendly and informed us that a small snack... More 

Was this review helpful? Yes 8
gek51, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, We highly appreciate your generous words regarding your holidays at the Mitsis Serita Beach. We are proud seeing that the hotel services were in accordance to your expectations. It would be wonderful to to have the pleasure of your visit back again at the Mitsis Serita Beach. With kind regards, Nikos Dandaris Hotel Manager More 

Littlehampton, United Kingdom
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned home after having spent a week at the Mitsis Serita Beach Hotel and can't wait to go back. We couldn't have been made more welcome and every member of the staff was so friendly and helpful that we feel we have been thoroughly spoiled. In particular, Achilles, the Maitre D in the main restaurant, Nicci, the... More 

Was this review helpful? Yes 3
gek51, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, We thank you for staying at our Mitsis Serita Beach and for posting a comment regarding your stay . Seeing that you had and a wonderful time with us , we really appreciate your kind words and we will be more than glad to welcome you back, at the Mitsis Serita Beach again in the near future. With... More 

1 review
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 1, 2015

When arrived at Serita beach hotel we quickly noticed this hotel was not a 5 start hotel albeit, we were sold on the idea that Serita Beach hotel was a 5 start resort. 1. The lobby area was the only part of the hotel you could access wifi, which was not ideal and moreover the wifi was very slow and... More 

Was this review helpful? Yes 9
York, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 27, 2015

Family of four (two adults and two boys 10 and 12). we stayed at the end of August and the best part of our stay was the weather. The restaurant was poor, we would sit and wait for ages for drinks to arrive (local and not good) one lunch time we had finished our meal and left without having anything... More 

Was this review helpful? Yes 4
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Hotel & grounds (150)
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Pool/beach area (122)
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