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All 181 Hersonissos hotels

Hersonissos Palace Hotel

4.0 of 5 Hotel   |   Dedalou 10 Street | Limin, Hersonissos, Crete 70014, Greece
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57%
Ranked #59 of 181 hotels in Hersonissos
A recent review
4 of 5 stars Reviewed December 1, 2013
bubble65Canterbury Canterbury
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358 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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English first
Chelmsford, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 18, 2014

Me and my partner stayed here for a week in the summer of 2013. We were shipped to the annex away from all the hotel buzz and were given a very basic room with two singles pushed together. The food was very nice but the all inclusive alcohol choices were very limited. The hotel was in a good location, very... More

Was this review helpful? Yes 5
Canterbury
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 1, 2013

I have been to this hotel twice, once with friends in June 2012 and again with my husband in 2013. It's not Mexico all inclusive however there is plenty of food choice and a variety of food. All very good. The all inclusive drinks are a bit odd i.e limited selection but it's ok. There are three pools, the two... More

Was this review helpful? Yes 8
Brinklow
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 4, 2013

Stayed four days prior to a cruise,we were worried about the annex rooms,but it was closed. We breathed a sigh of relief and the rest of the holiday was great.The food was really good,plenty of choice and variety. Rooms were large and clean and the aircon was effective. Although it was out of season and most places were closed we... More

Was this review helpful? Yes 3
Stapleford, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 28, 2013

We have just returned from our last trip of the year at Hersonissos Palace hotel, and boy we can't wait for next year's holiday. Just four of us went this time and as we anticipated we cannot fault this hotel and it's staff in any way. Our villa was exceptionally clean and tidy and very comfortable. All of the staff... More

Was this review helpful? Yes 4
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 26, 2013

4 of is just came back from here! "What a great time we had"!! Unfortunately fotini the boss was unwell. Give her credit she did her best to carry on regardless. Well done fotini (hope you feel better soon) everything about this place was awesome, the food, staff, atmosphere, ambiance was exceptional!! (As always). The entertainment was knock out and... More

Was this review helpful? Yes 5
Nottingham
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2013 via mobile

This was the first time iv been here and I had a brilliant time. The entertainment was amazing, the food was beautiful, fotini the boss was lovely, I felt welcome, all the staff were lovely. The rooms are nice, the pool area is beautiful, the drinks were spot on and the service was excellent. I liked where it's situated right... More

Was this review helpful? Yes 4
Moscow, Russia
2 reviews
3 of 5 stars Reviewed October 26, 2013

The shower bath is extremely, painfully tiny. I can't even imagine how people bigger than me can use it. Shower curtain keeps sticking to the body, which is very annoying. Other than that, the hotel is fine. Just don't expect anything fancy or luxurious. The food is great, as far as I can tell. The staff is nice.

Was this review helpful? Yes
London, England, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 23, 2013

we booked this place last minute as our original booking for a different hotel in the same area we lost as Airflightsdirect.uk went bust .It is adverised as a 5 star all inclusive, something we dont normally book . If you look at the facilities then this place probably does qualify as 5 star. 2 outdoor and 1 indoor pool... More

Was this review helpful? Yes 2
Bognor Regis, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 22, 2013

It's a shame because this hotel is very efficient, great staff (very polite, helpful and hardworking), and really clean but the room furniture was basic and tired looking. No problems with pool areas and lots of sunbeds although the sun wasn't out all around the pool all day. The food was very basic and repetitive but we always found something... More

Was this review helpful? Yes 3
fotini28, Public Relations Manager at Hersonissos Palace Hotel, responded to this review

Dear Guests, thank you for taking the time to write a review of our hotel, although your expectations were obviously different to those we provide at Hersonissos Palace. The star rating of the hotels in Greece is set by the Greek Authorities, The Hellenic Chamber of Hotels, who list the hotel as a five star hotel; this is quoted by... More

Maidenhead, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 19, 2013

Stayed at this hotel the first week of October. It was advertised on Lastminute.com as '5 star all inclusive, on the beach'. Well I appreciated 5 star is not going to be what we except 5 star in the UK but this was a serious oversell. Having stayed in 3 and 4 star hotels across Europe my expectation was reasonably... More

Was this review helpful? Yes 2
fotini28, Public Relations Manager at Hersonissos Palace Hotel, responded to this review

Dear Guests, thank you for your review although we are very disappointed with your comments. Once again the Hersonissos Palace has been put in the difficult position of a tour operator booking a room that does not meet the expectations of the guests. You make a good point about being “dropped off at the top of the road”; the tour... More

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Additional Information about Hersonissos Palace Hotel

Also Known As:
Hersonissos Palace
Palace Hotel Hersonissos
Hersonissos Palace Hotel Crete
Hotel Hersonissos Palace
Hersonissos Palace Hotel Crete, Greece
Address: Dedalou 10 Street | Limin, Hersonissos, Crete 70014, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Swimming Pool
Hotel Style:
#30 Luxury Hotel in Hersonissos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hersonissos Palace Hotel 4*
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