We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hersonissos Palace Hotel

Dedalou 10 Street | Limin, Hersonissos, Crete 70014, Greece
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hersonissos Palace Hotel
Professional photos View all
Browse nearby
Hersonissos Palace Hotel
Write a Review

502 reviews from our community

Traveler rating
    121
    139
    110
    65
    67
See reviews for
87
218
7
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (502)
  • Mar-May only
    (71)
  • Jun-Aug only
    (232)
  • Sep-Nov only
    (179)
  • Dec-Feb only
    (20)
All months
County Galway, Ireland
1 review
2 of 5 stars Reviewed 2 days ago NEW

How this hotel calls itself a five star is beyond me. The only good points it has is that it is clean and a short walk from the beach. It's bad points.. Where do I start. It is at best a comparison to a travel lodge. The food is barely ok with no variety. If you don't like salad you... More 

Was this review helpful? Yes
Pratsinakis2013, General Manager at Hersonissos Palace Hotel, responded to this review

Dear Muiren, I would like to take this opportunity to first of all thank you for choosing Heronissos Palace as your holiday destination, as well as for taking the time for posting a review on the internet. As you wrote some negative comment about the hotel, I can not but give you some feedback in order to perhaps to see... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed for one week!Dont listen to the other negative reviews.The food was just perfect!!Different menus each day which you dont get bored.Our room was clean and new.From the reception to the staff in the restaraunt was very friendly, and willing to assist you in anything at anytime..And a big thank you to Mr dimitri the maitre where he made... More 

Was this review helpful? Yes 2
Edinburgh, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Really enjoyable stay in the Hersonissos Hotel. We had read a few reviews before we arrived that had been negative towards the Hotel Staff and food and did not have high expectations, however our stay was excellent, the food was great with a variety of options every night all presented at a high standard, the staff were extremely helpful and... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 13, 2015

We just come back from this hotel, we had a amazing time, ignore all the bad reviews i truly can say we really enjoyed ourself the weather was nice and food was really good, lots to do and loads of entertainment we will be cumin bk next year, was worth the money, i feel people are bein to fussy its... More 

Was this review helpful? Yes 13
Leeds, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 14, 2015

i stayed at the hersonissos place hotel last October from 1st to 15th . The room was great big balcony huge bathroom .staff where great .room was cleaned daily ,clean towels ,the only thing was disgusting was the food ,it was cold same stuff everyday ,I complained to the hotel management who didn't seem really interested .I spent extra money... More 

Was this review helpful? Yes 11

Travelers are raving about these Hersonissos hotels

glasgow
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2015

I stayed here with my 15 yer old daughter last summer. The weather was fab and we had a great time lying by the pool enjoying the kittens and spent a few days exploring the island. We were taken to a room in the annex across the road on our first night but this was awful, tiny and dingy with... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 13, 2015

Hersonissos Palace seems to built over two things, a wasp nest and a cattery. At the top pool there are constantly wasps the size of ferrets flying passed which makes it impossible to relax. At the pool closer to hotel it seems the owners have decided to make extra money by renting it out to the local stray cats from... More 

Was this review helpful? Yes 11
Amsterdam, The Netherlands
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 8, 2015 via mobile

We were there with our family. We are very happy for this hotel. All the stuff very good. The food is very good. The reception ver y friendly. Swimming pool very good. We will go again with our friends again tge next year.

Was this review helpful? Yes 7
co.durham
Contributor
12 reviews 12 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 24, 2014

Last minute deal and thought bargain for 5* AI. Was definitely not 5* as we know it. Hotel was very clean, towels changed every day and rooms and all public areas kept clean.Was nice to have a fridge in the room and free air con, although did have to pay for safe.it's in good location as beach only couple of... More 

Was this review helpful? Yes 9
fotini28, Public Relations Manager at Hersonissos Palace Hotel, responded to this review

Dear Guests, thank you for your review of the Hersonissos Palace hotel and we are pleased we met your expectations. The Hersonissos Palace hotel is a Greek hotel and by Greek law it is designated a five star hotel based on the facilities we are proud to offer our guests. We work as a team to make sure all our... More 

Medway, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 23, 2014

Really enjoyed my week here October 14th to 21st. I read bad reviews and to be honest they are not fair. The staff here were wonderful and friendly and helpful. The food was good, a wide choice, you cannot go hungry. The hotel is in a wonderful position just minutes from the beach and main strip if bars. We had... More 

Was this review helpful? Yes 7
fotini28, Public Relations Manager at Hersonissos Palace Hotel, responded to this review

Dear Guests, thank you for your review of the Hersonissos Palace hotel and we are pleased that you enjoyed you stay with us. We know we cannot please all of the people all of the time, despite our efforts, so we do get some poor reviews but we have had over 6500 guests stay with us this year and the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

316 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (302)
Viewed
Pool/beach area (46)
Viewed
Room/suite (47)
Viewed
Dining (29)
Viewed
Hotel & grounds (68)
Viewed
Bathroom (15)
Viewed
View from room (17)
Viewed
Other (80)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities