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All 176 Hersonissos hotels

Sensatori Resort

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Analipsi, Hersonissos, Crete 12345, Greece
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Sensatori Resort
Ranked #32 of 176 hotels in Hersonissos
Certificate of Excellence 2014
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1,791 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (602)
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English first
Epsom, England, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

This was our second trip to sensatori Crete and have no complaints was pleased with our room suite no 4215 this was a upgrade from our swim up room not sure why we got the room upgraded but it was lovely and little treats brought everyday nice touch Food great busy at times but it is August Staff at kids... More

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Lichfield
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We heard a lot of complaints about this hotel, both on tripadvisor and whilst we were there - but we couldn't fault either our room or the service that we received whilst we were there. I could hardly believe that I was staying in the same place as some of the people who reported problems and dissatisfaction. The service that... More

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Isle of Wight, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I truly can't understand some of the reviews here. Myself and my daughter have just returned from this resort and it is the best hotel we have ever stayed in. We have stayed in many hotels in Greece, and this is definitely the best we have experienced. We have also stayed in Caesars Palace Las Vegas and several good hotels... More

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Esher, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Let me start things off by saying I have been to A LOT of 5* hotels and so please ignore reviewers who say "you will only think this is a great hotel if you have never stayed 5* before". What utter rubbish. This is the 2nd time we have stayed at Sensatori in Crete and it was even better this... More

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1 review
3 of 5 stars Reviewed yesterday NEW via mobile

This really isn't a 5 star resort. All of the other negative reviews are very true. We share the same concerns. If you often stay in 5 star resorts you will be extremely disappointed. Thompson have advertised this place very well, however they are extremely misleading. The resort is an overcrowded, tired, hotel with unhelpful, unfriendly staff . Don't waste... More

Was this review helpful? Yes 1
Huddersfield
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We are well travelled in many 5 star hotels, I can tell you now that sensatori Crete is not 5 star, the hotel is tired and needs updating! The service is also one which I can only say reflects faulty towers!! There were many things which happened to result in this bad opinion below I will list a few: Room... More

Was this review helpful? Yes 4
Giannis P, General Manager at Sensatori Resort, responded to this review

Dear esteemed Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we... More

Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Cannot fault this resort. Staff lovely, clean, lots to do, lovely food. Rooms spacious with safe tea making facilities and fridge all included. Wifi not great but do you really need this on a holiday. transfer from airport to resort very quick and when we left checked in at the hotel which made everything easy when arriving at the airport... More

Was this review helpful? Yes 2
Giannis P, General Manager at Sensatori Resort, responded to this review

Dear Guests, We are very happy that you have enjoyed your stay in our hotel during your recent holiday and we thank you so much for your feedback. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your positive respond and... More

london
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great resort with a good choice of restaturants for a week's stay. The swim up rooms are definitely worth the experience. Sometimes service can be a bit on the slow side and the restaurant booking system is a bit hit and miss. Great set of activities which caters to all ages and sexes. Drawbacks: salt water pool and ants in... More

Was this review helpful? Yes 1
Giannis P, General Manager at Sensatori Resort, responded to this review

Dear Guests, We are very happy that you have enjoyed your stay in our hotel during your recent holiday and we thank you so much for your feedback. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your positive respond and... More

Berkshire
Contributor
11 reviews 11 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Swim up room v nice - room 2013 is great - first impression is that the road alongside the swim up room means people can see in - but it is actually a road just for the hotel so not an issue. Food in standard restaurants ok - but food in stone grill and Japanese v good. Talking of food,... More

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Bedford, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Wow what a holiday!!! 3rd time here and what a great place to spend our holiday. There was was myself, my wife, our 7 year old girl and our little boy of 2 and a half. There was something for all of us. Couldn't fault it. Firstly the kids club and the nursery, where we felt our kids were safe... More

Was this review helpful? Yes
Giannis P, General Manager at Sensatori Resort, responded to this review

Dear Guests, We are very happy that you have enjoyed your stay in our hotel during your recent holiday and we thank you so much for your feedback. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your positive respond and... More

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Hotel Summarization (Beta)

What travelers say

  • Main restaurant(85)
  • Tex mex(75)
  • Very good(68)
  • Red saffron(61)
  • Full board(37)
  • Sea view(37)
  • Drinks package(35)
  • Pool area(28)
  • Kid Club(23)
  • Family suite(20)

Additional Information about Sensatori Resort

Address: Analipsi, Hersonissos, Crete 12345, Greece
Location: Greece > Crete > Heraklion Prefecture > Hersonissos
Also Known As:
Sensatori Hotel Chersonisos
Sensatori Hotel Hersonissos
Sensatori Resort Hersonissos
Sensatori Resort Crete, Greece

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#5 Top resorts Hotel in Hersonissos #7 Spa Hotel in Hersonissos #17 Romantic Hotel in Hersonissos #24 Family Hotel in Hersonissos
Number of rooms
410

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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