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The Hans Coco Palms

#7 of 67 Hotels in Puri
Certificate of Excellence
Swargadwar | Near Light house, Puri 752001, India
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1 room 1 adult
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258 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great customer service. Wanted to spend our holiday leisurely in a cleaned place. I'm glad that my wife chose Hans Coco. I must specially mention about house keeping. Mr Pravas Sahoo and his team was just excellent. They kept our room nice and clean. Really appreciate. My daughter was not well for a night and Mr Varun and his colleagues... More 

Helpful?
Thank Royranaji
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you so much for your kind patronage of our property and services in detailed manner.We are glad that we could exceed your expectations during your stay at The Hans Coco Palms Puri.I have shared your appreciation with concerned staff members and it really boost our level of energy in future offerings.We look forward to your future visit... More 

Gurgaon, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been guests here very often when our child was young as they take special requests for kids and we never felt we were away from home. Very good location and nicely maintained. Friendly staff who take good care of you.

Helpful?
Thank SushitTanay
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you very much for your feedback.It is indeed our great pleasure to have you again at The Hans Coco Palms Puri.I am glad that each time you visit, my team could meet your expectations.Moreover, it is really heartening when we hear from our privilaged guest like you.Looking forward to welcome you with family in near future and... More 

Gurgaon, India
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I spent almost two weeks at Hans Coco Palms in mid-January and absolutely loved the place. The huge property gives a real buffer zone from the mayhem of Puri, yet you can still see the ocean from the upper floor rooms. The beach at the far end of Puri is the best if you like less crowded beaches. It's far... More 

Helpful?
Thank devarshi108
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you very much for your feedback in details.I am glad that your review reflects a deep and nice experience of the property, people and place.Concerned staffs equally appreciate your commendation on the services offered.As correctly noted, wifi charge is really getting into our nerves and it will be sorted out soon.Check out time (8 am) is a... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We took a break almost after 6 months during Diwali....Not visited Puri for almost 10 years and wanted to revisit it for a long time. Had stayed in Coco Palm during my stint in Orissa almost 10 years ago. One thing for sure... The charm of the property is intact. The hotel has everything what you expect from a property... More 

Helpful?
Thank SaubhikM
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you so much for your appreciation and we gladly welcome our privilaged guests irrespective of the time gap.Your compliments and suggestions are well noted which ultimately remind us our areas of improvement for better delivery of services.My team and I look forward to your future visit with your family and ensuring greater experience of the resort. Warm... More 

Hyderabad, India
1 review
4 of 5 stars Reviewed 2 weeks ago

This Is in great location and updating some areas make this into 5 star . Need to put glass doors in bath instead of shower curtains. Up date dinning area like in 5 star hotels and keep place clean and clean towels etc. Chandra

Helpful?
Thank PChand2016
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you very much for your commendation on this platform.We always strive towards perfection in our services and deliveries.Your remarks on the issues are well noted by us.We eagerly look forward to your future visit and assuring our best services. Warm regards, Biraja Dhal. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Had a very disappointing stay in puri. The washroom had leaking hand shower and was in dilapidated state. Professional staff who are all smiles at the time of check in n least bothered when checking out. Didn't allow late check out even at extra cost when we had stayed for three days so had to shift to a hotel across... More 

Helpful?
2 Thank 479479479
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you for the feedback. I am really sorry for the trouble you faced during your stay.While bath room water leakage has been attended, we have less scope accommodate our guest in terms of late check out during full house booking.However, luggage handling is a matter of big concern and the responsible staffs have been warned for the... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed their from 9 to 11 jan 2016 Room are small, Felt a bit cheep when front desk asked Payment for Wifi (24 hrs on payment of Rs 100) specially when you are paying 7-8 thousand per night, room service & restaurant was fine with Nice food, few options for vegetarians, lawn and pool are the best.

Helpful?
Thank 671prashantv
National Capital Territory of Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It was a very comfortable stay. Hospitality provided was overwhelming. But I would like to add two very small suggestions.. 1. There was no basket in the bathroom. Giving bath to small kids is quite challenging. 2. Check out time at 8am is too early. It should not be earlier than 10am. Hope you will look into the matter. Regards.... More 

Helpful?
1 Thank bablooatul
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you very much for your feedback.We are glad that you enjoyed your stay with The Hans Coco Palms Puri. Our efficient house keeping team always provide extra services, like supplying extra bucket on request to the room.We will definitely take care of your needs in future visits to our resort. With warm regards, Biraja Dhal. More 

Cuttack, India
Level Contributor
93 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Though the property is developed not in a big area still I liked the hotel lot. Rooms size is good with clean and good standard amenities and toiletries. Pool side restaurant and bar is a very good attraction. Cost of food and drink is not much not high and very good in preparation and to taste. Staffs are well behaved,... More 

Helpful?
Thank SanjayaKumarRout
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you for the feedback and we are glad for your kind commendation of the resort. While sharing your positive remarks with my team members, we have also well noted your concern on breakfast varieties and wifi charges.Being our privilaged guest, we look forward to your future visit to The Hans Coco Palms Puri and assuring our best... More 

Bengaluru (Bangalore), India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The first impression of the property is very good. It is a bit of a distance, but not too far from Swargodwar, the center of the city. It is much quieter there, the beach has fewer people, yet you can go to the city in a short time. The property has a green inviting look as you approach it. Once... More 

Helpful?
1 Thank sujbhat
Hanscocopalms, General Manager at The Hans Coco Palms, responded to this review

Dear Guest, Thank you so much for your feedback in Tripadvisor.We are glad that you and your family enjoyed the serenity of the resort.Your remarks on restaurant has been well noted by our management.Looking forward to your future visits to The Hans Coco Palms Puri and assuring our best services. With warm regards, Biraja Dhal. More 

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