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Hotel Diamond Palace

New Marine Drive Road | Gourbad Shahi, Puri 752001, India
Hotel Diamond Palace
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22 reviews from our community

Traveler rating
    0
    8
    3
    0
    11
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16
3
Solo
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Business
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Coventry, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 29, 2015

We went there with our extended family. The hotel is very good. The rooms are tidy and food are fresh. You can watch the sea from the balcony if you got your room at the left side...do ask for that at the time of booking. There is one dedicated service boy for each floor....very nice for a hotel this cheap.... More 

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Calcutta, West Bengal, India
1 review
1 of 5 stars Reviewed January 19, 2015

never think of staying in this hotel. I booked 8 rooms in peak season. They charged 3 times of their normal tariff. But after reaching there I faced / experienced the most callous and unprofessional management I have ever seen. They did not provide basic things like pillow or blanket for the rooms. West facing rooms are dark and the... More 

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Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 22, 2014

Travellers dont even think of staying in this Hotel.My 75K laptop has been stolen from the Hotel reception during the check inn & all the security guards & managers are corrupted.Extremely bad management,dirty rooms & bathroom. If somebody from outside enters into the hotel & steal any material of Traveller they have no problem with that.Fully unprofessional hotel with corrupted... More 

Was this review helpful? Yes 1
Siliguri, India
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 26, 2014

I booked it from stayzilla for a Double Bed Super Deluxe non-AC room (Rs. 900) after seeing this link. http://www.hoteldiamondpalacepuri.com/room_tariff.htm . But, what I got was a wall-facing room (Rs 700 as showing in the link). You can see a distant sea from the balcony but you have to act a lot to do that. It's not like seat on... More 

Was this review helpful? Yes 1
Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 21, 2014

Terrible.... worst management........ owner has to take xtra attention.....its hell..... As a management personal and same field may help the business owner to grow his or their business if they take it positively.... 1. No responsible person in the night...... we been told to waif till morning to speak to any one..... 2. Cannot keep our luggage in the reception... More 

Was this review helpful? Yes 1
Kolkata (Calcutta), India
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 25, 2014

Just back from PURI 2 weeks before.Had gone to PURI with my family.The hotel is sea facing & the location is also good.We stayed in a ac double bedded deluxe room facing the beach which was spacious , lighted & airy.Washroom was also clean & spacious.The view of the sea from our room was breathtaking. Our room”s balcony was just... More 

Was this review helpful? Yes 4
Kolkata (Calcutta), India
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 25, 2014

Been staying in this hotel for the last 4 years when i visit puri,,,,,,its good....nice view from balcony...i never faced any problem ....i cant say why people wrote bad thing ...may b they faced it but according to me its very GOOD

Was this review helpful? Yes 4
Agartala, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 7, 2014

very poor quality service. very poor management. I don't know how tripadvisor can recommend this hotel. initially they did not told about tax. later we paid this.no hot water was there in the room. food quality also was very bad. blanket was so dirty. bathroom flash was not working. over all it was terrible experience for my family. I was... More 

Was this review helpful? Yes 1
Calcutta, West Bengal, India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 4, 2013

management of this hotel is very bad. they charged Ac room without Ac and TV. If you want anything U don't want this.me and my family went to visit may,2013 for 3 days.but when we enter the hotel we see Ac and TV don't start .we want extra towel but they saying we have no extra towel.we R staying 3... More 

Was this review helpful? Yes 2
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 17, 2012

Hi, My parents & uncle aunty went to visit Puri around july,2012. They booked two rooms in this hotel. My mom & dad stay in a NON-AC room.They gone through in a very bad experience. One night suddenly they saw fire on their room. Fire all around in their room because of short circuit. I know It's an accident .... More 

Was this review helpful? Yes 2
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