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Mi Casa Hotel

Keating Road, Shillong 793001, India
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Mi Casa Hotel
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Ranked #17 of 18 Hotels in Shillong
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28 Reviews from our TripAdvisor Community

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    8
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    12
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13
4
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0
5
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
  • All months
    (28)
  • Mar-May only
    (8)
  • Jun-Aug only
    (9)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (5)
All months
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

I went with my family and friends.. The staff were very good and courteous... Helpful.. But the hotel needs a lot of renovation to be done... I paid ₹3200 for one night for the deluxe room.. But the bathroom had broken tiles..the room didn't have plug points near the bed to charge the phone...so if u have to charge your... More 

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Kolkata
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed April 17, 2015

Friendly staff cheap rates good food cosy bed.What else would you want for the rates they offer one of the hotels that offer you maximum value for your money in Northeast.The hotel boys and the receptionist were very friendly.The Manager Mr.Bourne guided me very professionally with the directions to the places that i wanted to visit.The best part was the... More 

Was this review helpful? Yes 2
Calcutta, West Bengal, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed January 27, 2015

This is a very lousy hotel with extremely bad service. I stayed here for 2 nights and i am extremely unhappy. Blankets were dirty. Food is simply not palatable. And worst part is extremely unprofessional attitude of the folks who are working in the hotel. I was told room service is free so i kept ordering stuff in my room... More 

Was this review helpful? Yes 8

Travelers are raving about these Shillong hotels

Kolkata (Calcutta), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 23, 2014

Have you ever gone for a business trip in a place with hills, and found a terrible hotel that spoiled your experience? If your answer is no, your search ends here. I don’t need to tell you everything, will just share some of my disappointments: # The kitchen closes at 9:30 pm, you can't ask even for water after that!... More 

Was this review helpful? Yes 8
Kolkata
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 20, 2014

i visited this hotel on last Oct.As Shillong is a lovely city and this hotel is a lovely place for staying too.nice location and good service,mostly their room service is just awesome.the room i stayed was having all modern facilites.Good value of money.

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 5, 2014

My wife's stay here was shocking. This hotel is a disgrace and should be removed from the listing. The toilets were stained and stinking. The bedsheets were used. There say no water supply to the bathroom and the staff took a few hours to correct it. When my wife asked for the toilet to be cleaned she was asked to... More 

Was this review helpful? Yes 5
Kolkata (Calcutta), India
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed October 15, 2013

Location is good, food is average, rooms are very very bad. Rooms are not airy at all. the room options are also very less. One cannot find good rooms by giving more bucks and please don't book it in advance. The location is at the heart of the market. The restaurant had limited but good food options. But still the... More 

Was this review helpful? Yes 3
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 9, 2013

This Hotel is nasty, unhygienic bed covers, blankets are dirty and unhygienic.I had been provided used towels bed covers and blankets. No proper housekeeping. The room was too dirty to stay and staff did not co-operate with the guest. The staff member was also declined about the payment which JustYatra.com Paid in Advance for this booking. I felt insulted and... More 

Was this review helpful? Yes 7
Bongaigaon, Assam, India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 9, 2013

If you want your holiday to be memorable (in a good way) please do not stay there. First thing is that the employees there are ill mannered. Secondly, the room service is terrible. no proper light bulbs even in those rooms with no windows, water in bathroom is dirty, floors are messy, used bedsheets and towels are provided. The fact... More 

Was this review helpful? Yes 5
Guwahati, India
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed August 5, 2013

I had made my booking through MakeMyTrip.com and had received the confirmation SMS from MakeMyTrip that 1 Super Deluxe Room for 2 has been booked, however, when I went to check in, I came to know that they have not received any communication from MakeMyTrip - this was true because they received only after a few minutes of my arrival... More 

Was this review helpful? Yes 3
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