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Hotel Pegasus Crown

Wards Lake Road, Shillong 793001, India
Hotel Pegasus Crown
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30 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago

Bad maintenance. expect some stale food in breakfast . ready to sleep with rats. Bathroom requires proper cleaning. So furniture and sofas are not cleaned for ages. Hold tap with one hand and then open it other hand other otherwise whole thing will come out. Owner has not revamp the place since the hotel has come up

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Siliguri, India
Contributor
16 reviews 16 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed March 15, 2015

I was in this hotel only for a night as I found this hotel very dirty and badly managed...The rooms were dirty and same with the bed covers and sheets...The bathroom has yellow stains everywhere due to high iron contain the water...i could not even take a shower as the hot water was either too hot and not even warm... More 

Was this review helpful? Yes 5

Travelers are raving about these Shillong hotels

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 26, 2015

Wel shillong is gud place fr holiday nd this hotel is near to police bazaar ...taxi stand is very near shopping mrkt is near food is ok hotel is gud in budget ....staff is gud co-oprativ ...but they tak tim to provide food in room ...need sum changes ...

Was this review helpful? Yes 3
Chennai (Madras), India
Top Contributor
58 reviews 58 reviews
39 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed August 8, 2014

An unplanned trip end up with we staying at Hotel Pegasus. Rooms were average . Proximity to the lake and location of the hotel was an advantange . There was frequent powercuts and no generator . We Got an emergency LED and it was a terrible experience carrying it to the toilet as well . To our surprise the food... More 

Was this review helpful? Yes 5
Dimapur, India
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 1, 2014

This hotel is very poorly maintained, the curtains, lights, telephones, nothing was working properly. The bedcover that was in our room was a dirty one and the bathroom was quite dirty, the tiles which were white at one point of time were brown. the staff is VERY inefficient. Even though we called in advance to remind them of our room,... More 

Was this review helpful? Yes 6
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 20, 2014 via mobile

We booked 4 rooms and stayed there for 3 days .. Some Observations - 1. Stay at a platform is better than staying in this hotel. 2. Rude staffs, poor service, very bad and stinking rooms, poor quality food. 3. We nearly ended up fighting with the hotel staff. They behave as if they are paying us for staying there.... More 

Was this review helpful? Yes 5
Pune, India
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 22, 2014

Worst hotel ever! Rude staff to welcome you who can't even speak properly! The rooms stinked and after using the tap on the sink it started leaking...went down for breakfast the next morning and when i asked for water there was a worm like creature in it...my advise is to sleep on the road rather than stay at Pegasus Crown...Pathetic... More 

Was this review helpful? Yes 4
Kolkata (Calcutta), India
Top Contributor
67 reviews 67 reviews
48 hotel reviews
234 helpful votes 234 helpful votes
2 of 5 stars Reviewed March 17, 2014

Very old rooms with poor service quality. TV not worked. tea kettle provided inside room also not worked. making complain is having no result. do not prefer this hotel in Shillong, where you can have far better options like hotel knight inn or hotel silk route with similar price.

Was this review helpful? Yes 5
Kolkata (Calcutta), India
Contributor
18 reviews 18 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 28, 2013

We took three deluxe rooms. Except location, room heater, and lift facility, nothing is good. Actually it requires complete renovation. Room rent as well as foods both are overpriced. Wash basins and toilets are not properly cleaned. Basins were leaking. One of the basins was choked. We stayed two nights and problems are not fixed. Many better hotels may be... More 

Was this review helpful? Yes 2
Guwahati, Assam, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 11, 2013

It was a horrible decision taken by me to stay in this hotel. Stinking rooms welcomed me. Two of my friends coming from Delhi along with family had to be relocated at the night itself as they could not bear the stinking room. Urge the hotel management to work towards it. The staff are cordial.

Was this review helpful? Yes 3
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