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All 16 Shillong hotels

Hotel Pegasus Crown

Wards Lake Road, Shillong 793001, India
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Hotel Pegasus Crown
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32%
Ranked #15 of 16 hotels in Shillong
  • Overview
  • Reviews (28)
  • Photos (13)
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28 people have reviewed this hotel

Traveler rating
    1
    6
    10
    4
    7
See reviews for
10
8
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Chennai (Madras), India
Top Contributor
55 reviews 55 reviews
36 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

An unplanned trip end up with we staying at Hotel Pegasus. Rooms were average . Proximity to the lake and location of the hotel was an advantange . There was frequent powercuts and no generator . We Got an emergency LED and it was a terrible experience carrying it to the toilet as well . To our surprise the food... More

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Dimapur, India
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 1, 2014

This hotel is very poorly maintained, the curtains, lights, telephones, nothing was working properly. The bedcover that was in our room was a dirty one and the bathroom was quite dirty, the tiles which were white at one point of time were brown. the staff is VERY inefficient. Even though we called in advance to remind them of our room,... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 20, 2014 via mobile

We booked 4 rooms and stayed there for 3 days .. Some Observations - 1. Stay at a platform is better than staying in this hotel. 2. Rude staffs, poor service, very bad and stinking rooms, poor quality food. 3. We nearly ended up fighting with the hotel staff. They behave as if they are paying us for staying there.... More

Was this review helpful? Yes 2
Pune, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 22, 2014

Worst hotel ever! Rude staff to welcome you who can't even speak properly! The rooms stinked and after using the tap on the sink it started leaking...went down for breakfast the next morning and when i asked for water there was a worm like creature in it...my advise is to sleep on the road rather than stay at Pegasus Crown...Pathetic... More

Was this review helpful? Yes 3
Kolkata (Calcutta), India
Top Contributor
52 reviews 52 reviews
38 hotel reviews
144 helpful votes 144 helpful votes
2 of 5 stars Reviewed March 17, 2014

Very old rooms with poor service quality. TV not worked. tea kettle provided inside room also not worked. making complain is having no result. do not prefer this hotel in Shillong, where you can have far better options like hotel knight inn or hotel silk route with similar price.

Was this review helpful? Yes 4
Kolkata (Calcutta), India
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 28, 2013

We took three deluxe rooms. Except location, room heater, and lift facility, nothing is good. Actually it requires complete renovation. Room rent as well as foods both are overpriced. Wash basins and toilets are not properly cleaned. Basins were leaking. One of the basins was choked. We stayed two nights and problems are not fixed. Many better hotels may be... More

Was this review helpful? Yes 2
Guwahati, Assam, India
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 11, 2013

It was a horrible decision taken by me to stay in this hotel. Stinking rooms welcomed me. Two of my friends coming from Delhi along with family had to be relocated at the night itself as they could not bear the stinking room. Urge the hotel management to work towards it. The staff are cordial.

Was this review helpful? Yes 2
kolkata
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

I usually visit shillong on business trip 4-5 times a year and I stay at pegasus crown every time. They have a great management and good customer service. They have always welcomed me with all facilities and requirements I needed. Food is awesome and they have wide range of options. Hotel also has a Bar and Restaurant below the rooms... More

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Guwahati, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2013

summer vacation is going on of my daughter so we decided to visit shillong and cherrapunjee it was really a horrible day for me and my family when we step in this hotel . due to very rush in shillong almost every hotels are full. when i approached the manager in the lobby he with a smiling face told me... More

Was this review helpful? Yes 1
Bangalore, India
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 3, 2013

Checked in for a quick day of meetings to find a dirty room, unwashed sheets infused with a malodour beyond description. Had everything changed and washed, and barely tolerated a night here. Friendly and obliging staff who live in a dungeon below the hotel that I accessed by accident when I pressed 0 on the lift menu. Food was a... More

Was this review helpful? Yes 4
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Additional Information about Hotel Pegasus Crown

Address: Wards Lake Road, Shillong 793001, India
Location: India > Meghalaya > Shillong
Price Range (Based on Average Rates): $
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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant
Number of rooms
24

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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