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All 16 Shillong hotels

Hotel Polo Towers

3.0 of 5 Hotel   |   Polo Grounds, Shillong 793001, India
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Hotel Polo Towers
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61%
Ranked #5 of 16 hotels in Shillong
A recent review
3 of 5 stars reviewed 3 weeks ago
Sourav D Kolkata (Calcutta), India
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86 people have reviewed this hotel

Traveler rating
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    22
    6
    9
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28
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Kolkata (Calcutta), India
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

From the website, it looks gorgeous but in reality it is far from it. Recent trip to Shillong was full of nightmarish experience. In the height of winter, the bathroom attached at the end of the corridor has an open ventilator and is freezing. With no central heating, each room has a room heater depending on the visitor's luck. The... More

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silchar
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 30, 2014

I stayed in this hotel in July 2012. The check-in was smooth and the room was clean. The staffs were courteous and the food was delicious . One should try the sizzler and tomato soup. The room service and bar were satisfactory. Only problem was with hot water in the bathroom, which was not readily available.

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Liverpool, New York
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 25, 2014

Nice property, excellent and varied food options, and central location marred by an argumentative front desk. We stayed two separate nights. The first one started bad. Everything at the front desk was an argument - a second key was against policy or it will not work, cannot accept debit card though the policy says they do, manager will not talk... More

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Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed January 14, 2014

A good hotel to stay. The location was nice which was 15-20 min walk from all markets. The surroundings though are great & Exciting...! The staff was co-operative and helpful. The food was nice and hygienic. Overall, a very nice experience. Will come...

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New Delhi
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 6, 2014

A good hotel to stay. The location was nice which was 10-15 min walk from all markets. The surroundings though are nothing great! The staff was cooperaive and helpful. The food was nice and hygienic. Overall, a very nice experience. Will come back again!!!

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Calcutta, West Bengal, India
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 19, 2013

I visited Shillong with my family , we had a memorable experience in this hotel. The drive from airport to hotel was very enjoyable. The hotel location is simply superb , warm & couteous staff made us feel very special. Excellent variety of continental & local cuisine added to our delight. My kid was very happy running all round in... More

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Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2013

We stayed for a short while at Polo Towers and I must say that we had a great time there! The hotel is well maintained and a lot of it is newly renovated. The staff is friendly and polite. We loved Sky Grill, the terrace bbq restaurant with its romantic alfresco setting and Milano, the cozy vintage inspired Italian restaurant.... More

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Kolkata (Calcutta), India
1 review
5 of 5 stars Reviewed November 15, 2013

I visited Shillong last year with my husband and a group of friends and we stayed at Polo Towers. It was a beautiful drive from the airport to the hotel. The hotel has a spectacular location, ad mist the hustle bustle of the town and walking distance from beautiful golf courses and gardens. It helps you understand the true character... More

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Guwahati, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2013

Its by far the best hotel in Shillong.. Its near to the main areas in Shillong.. Staff is good and courtesous.. The roof top restaurant is a bliss.. Had spent hours there.. Food is to the taste.. Rooms are clean enough.. It definitely recommended for a stay when coming with family.. You get the value of the paid..

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Mumbai (Bombay), India
Top Contributor
58 reviews 58 reviews
31 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed November 8, 2013

The way they reserve restaurant and club areas for the fair-skinned foreigners, one is reminded of India's per-independence days. For the tariff they charge, the service is pathetic. The restaurant waiters believe in making you wait till eternity. The bar is under stocked at all times. Certainly one of Shillong's worst hotels of all time.

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Additional Information about Hotel Polo Towers

Address: Polo Grounds, Shillong 793001, India
Location: India > Meghalaya > Shillong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant
Hotel Style:
Ranked #5 of 16 hotels in Shillong
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Polo Towers 3*
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