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Hotel Southern Star

3.0 of 5
B M Road | Opp. Big Bazaar, Hassan 573201, India (Formerly Hotel Candy Southern Star)
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Hotel Southern Star
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Ranked #5 of 16 Hotels in Hassan
A recent review
5 of 5 stars reviewed 2 weeks ago
RAKESH_PM Wayanad District, India
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100 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wayanad District, India
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We Visited this place with my family staffs were very helpful and courteous,Rooms are well maintained,free WiFi,the food was very tasty especially the service was outstanding, the best hospitality in Hassan, we all enjoyed our stay there, we looking forward to visit there again we will recommend this place to our friends and relatives, OVERALL GOOD HOTEL, BEST SERVICE IN... More 

Was this review helpful? Yes 1
HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Sir, Greetings from Hotel Southern star,Hassan We thank you for staying with us and glad to know that you had a pleasant stay. It is our endeavor to meet our guests expectations. Looking forward for your visit again Regards Arthur DCunha General Manager More 

noida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel is good. Bufet complimentary Break fast menu is nice. Cleaniless of Resturant is nice. Food taste is good Maintenance of Bath Room fitting is poor. Bufet Breakfast is good. Staffs are courtereous

Review collected in partnership with Cleartrip

Was this review helpful? Yes
HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Guest, Greetings from Hotel Southern star,Hassan We thank you for staying with us during your visit to Hassan. We are thankful to you for sharing your feedback and glad that you had a pleasant stay Thank you once again for staying with us and we look forward for your visit again. Regards Arthur D'Cunha General Manager More 

Utrecht, The Netherlands
Contributor
17 reviews 17 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located In the centre of Hassan in a side street , so no noise is coming from the main road. The decorations and interior is beautiful, the service is fantastic, really 4 stars. They are very keen to promote this hotel as a good one. I had to fill out two feedback forms, one for the room... More 

Was this review helpful? Yes 3
HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Guest Greetings from Hotel Southern star,Hassan We thank you for choosing our hotel for your stay. We are glad to know that you had a pleasant stay. Thank you once again for the feedback and patronize Regards Arthur D'Cunha General Manager More 

Mumbai (Bombay), India
Top Contributor
103 reviews 103 reviews
73 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed February 25, 2015

I am staying in this hotel for many years. I like the ambiance but slowly some thing is missing. Food is reasonably good but recent months lot of food item specially in NV section have been with drawn. Break fast is complementary. When occupancy are more than time buffet is available and menu is good but if occupancy is less... More 

Was this review helpful? Yes 2
HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Mr.Sumit thanks for the feedback and choosing to stay with us. We have noted the content of your feedback. The non veg items which are not moving have been excluded from the menu card while redesigning. It doesn't mean that we don't serve that. You can always check with our F&B team and they will be more than happy... More 

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 19, 2015 via mobile

The hotel located in the city limits is quite clean. Rooms are comfortable and service was good. Food is quite good,. However the hot water is provided at selected times only. But if you request they will switch on the hot water supply at other times. Staffs are friendly.

Was this review helpful? Yes 1
HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Guest we thank you for staying with us. We are glad to know that you had a pleasant stay. On the hot water availability at select times, we have taken this measure in order to save the fuel cost there by to do a little towards preserving the resources and environment. Thank you once again and we look forward... More 

1 review
5 of 5 stars Reviewed February 12, 2015

We visited this place with family.we all enjoyed our stay there.the food was very tasty.especially the service was outstanding.we will recommend this place to our friends and other relatives.Rooms are well maintained.Free Wi Fi was available entire hotel.Staffs were very helpful and courteous. we looking forward to visit there again.

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HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Guest, Greetings from Southern star We thank you for patronizing us. We are glad to know that you had a pleasant stay and liked our food and service. Looking forward for your visit.Please feel free to contact us for any assistance Regards For Southern star Arthur DCunha General Manager More 

Bengaluru (Bangalore), India
2 reviews
3 of 5 stars Reviewed February 4, 2015

The restaurant employees look nothing better than hooligans and their behavior confirms that,,i.e they do not fit in to the hospitality industry at all.The service personnel at the restaurant donot respond to your requests and definitely they do make it a hostile environment for the guests.

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HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Dr.Rajesh Greetings from Hotel Southern star,Hassan At the outset, kindly accept our apologies for not reaching your expectations especially at our restaurant. On calling our service team as hooligans we wish to clarify certain facts. Based on your departure comments we had called you personally and taken the feedback. We also investigated the matter and found that there were... More 

India
Top Contributor
85 reviews 85 reviews
50 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed January 30, 2015

A friend had booked this hotel for us on a trip to Belur and Halabedu. I was not expecting anything decent, as my experience in non-metro hotels has not been very good. But I was pleasantly surprised. Excellent hotel, well maintained and clean. Check in was quick. We had driven to Hassan from Bangalore, and were looking for a decent... More 

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HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Mr.Ganapathy Greetings from Hotel Southern star,Hassan We thank you for your feedback and glad to know that you had a pleasant stay. Thank you once again and we look forward for your visit again Regards Arthur D'Cunha More 

Bangalore, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 14, 2015

I stayed in this hotel with my family for one night during my trip to Belur and Halebedu. The hotel is good. The rooms and toilets are clean and well maintained. There is a restaurant. The food was nice and tasty. The service is good but gets messy during busy hours and it would take a long time for the... More 

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HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Mr.Sreeram Thank you for your feedback. We are glad to know that you had a pleasant stay. Looking forward for your visit again Regards Arthur More 

South East England, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stayed at the Southern Star for one night to visit Halebid and Belur. The hotel was clean and modern and the staff were extremely helpful and attentive. The bedroom and bathroom were quite spacious and comfortable. We are happy to recommend this hotel to all types of travellers

Was this review helpful? Yes
HotelSouthernstar, General Manager at Hotel Southern Star, responded to this review

Dear Guest We thank you for staying with us. We are glad to know that you had a pleasant stay. We look forward for your visit again Regards Arthur DCunha More 

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