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All 16 Hassan hotels

Hotel Candy Southern Star

3.0 of 5 Hotel   |   B M Road | Opp. Big Bazaar, Hassan 573201, India
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Hotel Candy Southern Star
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Ranked #5 of 16 Hotels in Hassan
A recent review
4 of 5 stars reviewed 2 weeks ago
Govindan60 Bangalore, India
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85 reviews from our community

Traveler rating
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    23
    5
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bangalore
1 review
2 of 5 stars Reviewed 1 week ago

Location good but no proper parking & service levels very poor !!! Pathetic room service. even a newspaper is not sent to the room. Only the name Southern Star appeals due to brand value which was establised in Mysore long back but absolutely no semblance to themysore property at all. better to avoid staying here.

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Mr.Suresh Greetings from Hassan. with reference to your feedback and stay, Kindly accept my sincere apologies for not meeting your expectations during your stay. Meantime we wish to clarify the below points News paper for standard rooms: As a practice we do not give news paper to standard rooms as part of the amenities. It has nothing to do... More

Bangalore, India
Top Contributor
75 reviews 75 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located and is very near to the railway station and bus stand. The reception and lobby are maintained clean and the reception staffs are polite and efficient. The rooms are good but not very spacious but comfortable. The rooms are provided with coffee maker and TV but only few channels (Mostly Kannada) are available. The room... More

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Mr.Govindan We thank you for the feedback. It was a pleasure for us to have you as our guest.We look forward for your visit again Thank you Regards Arthur DCunha More

Bangalore, India
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Was here with family over the Dusshera weekend; room was quite good and the restaurant quite amenable. We had opted to stay within the city as we had an infant along; and this hotel more than met our requirements. Thanks to the staff for making it wonderful; they were thoughtful in terms of helping us out with local sight-seeing options... More

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Guest We thank you for choosing our hotel for your stay. Glad to know that you had a comfortable stay. We look forward for your visit again Thanks Arthur DCunha General Manager More

Bangalore
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 17, 2014

I happened to stay at this hotel in Hassan, Karnataka from 15/8/2014 - 17/08/2014. I had booked this hotel by calling them, after going through a lot of review in TripAdvisor. Reservation was smooth and they confirmed the availability through eMail immediately. Checked in on 15/8 , Check in was smooth but they were able to give me a double... More

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Mr.Raghuram Greetings from Hotel Candy southern star,Hassan We thank you for staying with us. With regard to your feedback, I had already sent you a detailed mail on the day of your check out, but wish to clarify on certain points which you have mentioned as they are incorrect 1. The bed size- You are still under the impression... More

Bangalore
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2014

We were on our way to Coorg and had to halt for the night. So the best thing that came to mind was to locate hotels on the Traipadvisor app on my smartphone. The first option that we tried out was the Hassan Ashok Hotel - must say the hotel was good but the reluctance of the staff to offer... More

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Mr.Sachin I am pleased to see your comments and thank you for choosing our hotel while you are in Hassan. Your appreciation will surely help us to serve our guest better. On the room service part, we do not have it round the clock as hardly there is any requirement. But our restaurant and room service operates till 11... More

New Delhi, India
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 30, 2014

Visited Hassan and thus ended up here, First we thought this is not a good place to stay but then we realized that the services offered by the staff were excellent. They were very caring and committed to their work. This is one of the best place to stay in Hassan.The food at the restorant is good but only thing... More

Was this review helpful? Yes 1
Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Sir, We thank you for choosing our hotel for your stay. I am glad to know that you had a pleasant stay. On the delay in breakfast,we are surprised to see the comments as our breakfast session opens between 7 to 7:30 AM. We have noted the observation and will ensure that necessary corrective measures are taken Thanks once... More

Dubai, United Arab Emirates
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 24, 2014

Sweet hotel.Did not expect this quality in Hassan,Karnataka. Good staff,pleasant interiors and lobby. Parking offered very courteously.Near to some good restaurant choices,breakfast nicely prepared. Enjoyable for family stay.

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Sir We thank you for staying with us while in Hassan and pleased to know that you had a pleasant stay. Thanks once again Regards Arthur DCunha More

Abu Dhabi, United Arab Emirates
Top Contributor
125 reviews 125 reviews
92 hotel reviews
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed April 16, 2014

This is probably the best place to stay in Hassan and good value for money. Room was comfortable though plainly decorated. Bed average but bathroom good with excellent shower. AC worked well. Staff friendly and professional. I ate in the hotel's Hoysala restaurant, as many guests seemed to. I thought the food quality was good, with a selection of north... More

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Sir Thanks for the feedback. We are delighted to know that you had a pleasant stay. On Bar part we wish to inform you that our Hoysala restaurant is attached with the bar. Thank you once again for being our guest regards Arthur DCunha General Manager More

Mangalore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 2, 2014 via mobile

This is the second time I am staying here. The hotel rooms are clean and comfortable. The location is good, near to the commercial area but not much noisy. The service is also good. But the food tastes ok ok, not upto the standard of the hotel. Overall I would recommend this place to people who are looking for a... More

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Mr.Shetty thank you very much for your feedback. I am glad to know that you had a pleasant stay with us. We have noted your comments on the food part. As a regular guest, I would like to know more on the food part.I request you to send the details by mail to gm.hassan@pepperminthotels.com Thank you once again Regards... More

Bangalore, India
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 17, 2014

We stayed here for 2 nights. It was good place to stay at Hassan. The room was very clean and so was the bathroom. The service at the resturant is very slow, you will need to give them a whole half hour before you can expect your food on the table, the taste was average. A decent place to stay... More

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Candy Southern S, General Manager at Hotel Candy Southern Star, responded to this review

Dear Guest We thank you for choosing our hotel for your stay. We are glad to know that you had a pleasant stay. We have noted your feedback on the delay in the service at restaurant. Usually it takes around 15 to 20 minutes for any order to served. We regret for the delay caused and ensure necessary steps are... More

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Additional Information about Hotel Candy Southern Star

Address: B M Road | Opp. Big Bazaar, Hassan 573201, India
Location: India > Karnataka > Hassan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Candy Southern Star 3*
Number of rooms: 48
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Also Known As:
Southern Star Hotel

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