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Hotel Gateway Grandeur

G S Road, Christianbasti, Guwahati 781005, India
Best prices for: 1 room 1 guest
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Hotel Gateway Grandeur
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Hotel Gateway Grandeur
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94 reviews from our community

Traveler rating
    8
    46
    28
    6
    6
See reviews for
12
1
10
71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is nicely located in the heart of the city. Distance from airport is quite long but situated in good market place. Rooms are spacious and clean. Food quality is good and having good choices in buffet breakfast. Some loud music is there during stay but luckily stopped after 10pm. Staff is helpful and courteous.check in and check out was... More 

Was this review helpful? Yes
Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of the hotel is fantastic. Also the stay arrangements is good.. if u want the quiter side take the top floors room facing the mountain side and it has some lovely views as well. Restaurant is great and serves very good food. The hospitality of the hotel is unquestionably good. Breakfast is good and they serve u custom... More 

Was this review helpful? Yes
silchar
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is a centrally located and has a lovely view of the surrounding hills encircling the Guwahati city. The entrance is a bit narrow, car parking is adequate. Lobby is well decorated and spacious. Check-in was smooth and was alloted 312. The majority of staff are helpful but needs improvement in communication and courtesy. The room was nice and big... More 

Was this review helpful? Yes
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. . Please accept my apologies for your unpleasant experience. I have noted with concern your comments with regards, which... More 

New Delhi, India
Top Contributor
96 reviews 96 reviews
45 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 21, 2014

Stayed two nights at Gateway and enjoyed the experience. Check in fast. Room was good and large. Efficient staff. Alll amenities. Free and very fast wifi. Breakfast was good too. Check out was messy. Overall a good place and a good location.

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Lunglei, Mizoram, India
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

stayed at the hotel recently for two days. Hotel is centrally located easily accessible. Major branded shops nearby on the same side of the road. No worries about traffic crossings, most within walking distance. Hotel is pretty clean and homely; however some ongoing repair works generated some noises in the evening. Staffs are friendly and one does not see staffs... More 

Was this review helpful? Yes
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thank you for your response and your kind comments. I am pleased that you enjoyed the location of our hotel, and the food and service met your expectations. I am sure the team will find this very motivating. It is great to hear that you enjoyed your stay overall. We look forward to welcoming you back to Gateway... More 

Jalandhar, Punjab, India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 6, 2014

i have stayed at this hotel on 25th november 2014, they povided room 607 which was so stinking with the smeel like te room has not been used for more than 6 months, when complained i was shifted to room 701 which is next o there laundry, o had to sleep in the noise of the heavy machine, only because... More 

Was this review helpful? Yes 2
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thanks for having dropped your thoughts further to your stay with us. However, I do sincerely hope you will accept that the maintenance issues you mentioned are certainly not reflective of our normal standards. It is an established procedure to ensure that all our rooms are prepared and any faults are rectified prior to making a room available... More 

Travelers are raving about these Guwahati hotels

Gurgaon, Haryana, India
1 review
1 of 5 stars Reviewed December 5, 2014

I stayed at the hotel for three days in Dec 2014 and this has happened to me for the first time that my shoes got stolen. When I asked the hotel staff about it, they simply said that they didn't find it. I do not recommend this hotel to anyone coming to Guwahati.

Was this review helpful? Yes
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thanks for having dropped your thoughts further to your stay with us. Please accept my apologies for your unpleasant experience which did not meet your expectations. Sincere apology for the obnoxious incident happened to you. Such grotesque incident is against the hotel’s ethics and strong action to be taken anybody found guilty. But, Sir, it’s unfortunate, instead of... More 

Chennai
Top Contributor
68 reviews 68 reviews
50 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 30, 2014

I did not have very high expectations when I was booked at Hotel Gateway Grandeur during my recent visit to Guwahati - but it turned out to be a pleasant experience. The Hotel is located near downtown and though it does not have the best of approaches, the lobby is cosy and comfortable. I was upgraded to an executive room... More 

Was this review helpful? Yes
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thank you for your recent stay and valuable feedback! Nothing gives us more pleasure than knowing that our esteemed guests had a memorable experience while staying with us at The Hotel Gateway Grandeur.. Thank you for your kind words about the quality of food been served to you. This comment would really help my entire team to work... More 

MUMBAI
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 16, 2014

Recently stayed at The Gateway Grandeur, The Room was neat and quite spacious. The food at Florentine Restaurant was good. Overall a good experience. Since it was just a night stay, am not writing much.

Was this review helpful? Yes
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest. Thank you very much for your nice stay at Hotel Gateway Grandeur. We are delighted to know that you had a pleasant experience with the services, food and hospitality. We are happy to meet your expectations. Looking forward to the pleasure of welcoming you back soon. With Warm Regards More 

Kolkata (Calcutta), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 6, 2014

Hotel no doubt is in the heart of the city but isbery uninspiring.. i felt that the service was slow and food was not that good. During the breakfast the ac was not working.. Inspite of having a pre reservation i had to wait for a while early in the morning for my room. I would suggest if you dont... More 

Was this review helpful? Yes
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Thanks for having dropped your thoughts further to your stay with us. Dear Guest It is indeed a pleasure to note that you had an excellent experience while staying with us at Hotel Gateway Grandeur recently. We did also note your feedback It is indeed disappointing to note that we were unable to meet your expectations in this area. I... More 

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Additional Information about Hotel Gateway Grandeur

Address: G S Road, Christianbasti, Guwahati 781005, India
Location: India > Assam > Guwahati
Price Range (Based on Average Rates): $
Number of rooms: 49
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