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All 49 Guwahati hotels

Hotel Gateway Grandeur

G S Road, Christianbasti, Guwahati 781005, India
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Hotel Gateway Grandeur
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Ranked #12 of 49 Hotels in Guwahati
A recent review
5 of 5 stars reviewed 3 weeks ago
RAMESH B Ghaziabad, India
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81 reviews from our community

Traveler rating
    8
    37
    27
    5
    4
See reviews for
8
1
8
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I visited last weekend this hotel for the third / fourth time. The services have gone down like anything and the overall quality of the rooms are also not like earlier. On the contrary its no more value for what they are charging per night. There were ants in the bathroom. Cleanliness was not good. The tea bags and milk... More

Was this review helpful? Yes
Ghaziabad, India
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 days on family trip. Hotel is really neat and clean and nicely maintained. Staff are well behaved and customer focused. Food quality is good and restaurant service is excellent. The F & B Manager Mr. Ajit Kumar Das helped us a lot. would like to thank him. Recommended to other travelers as well.

Was this review helpful? Yes 3
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thank you for your response and your kind comments. I am pleased that you enjoyed the location of our hotel, and the food and service met your expectations. I am sure the team will find this very motivating. It is great to hear that you enjoyed your stay overall. We look forward to welcoming you back to Hotel... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 30, 2014

To my surprise with being claimed as one of the best hotels in guwahati, it has been the worst customer service experience. 0700 AM I was to leave the hotel and when I requested for an early breakfast with whatever available rather checking it from the restaurant manager or atleast getting someone from room service, I was outrightly refused...as such... More

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Navi Mumbai, India
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed for a night on business trip. Staff is courteous and helpful. Rooms are clean. Breakfast was good. Service is very efficient and quick. Breakfast was ready at 7.30 AM sharp. Check Out also did not take long time.

Was this review helpful? Yes 3
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thank you for your response and your kind comments. I am pleased that you enjoyed the location of our hotel, and the food and service met your expectations. I am sure the team will find this very motivating. It is great to hear that you enjoyed your stay overall. We look forward to welcoming you back to Hotel... More

Calcutta, West Bengal, India
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 3, 2014

Stayed a night for a business trip. Just outside the crowed place of the city with a decent structure. Rooms are clean and not at all crampy. Staffs are super friendly. Breakfast is above average. However the food is really bad. The kitchen is super slow and even situation was such we were missing flight and had to cancel the... More

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 28, 2014

Over all good stay for the last 5 days. Spacious rooms. Efficient house keeping. Timely room service n laundry. Good food n service at there restaurant florentine. Avoid the restaurant "King Chilly" Order taken by waiters r forgotten. My wife n her friend eager to try local food had to wait almost 50 minutes after ordering before they decided to... More

Was this review helpful? Yes 2
Dibrugarh, India
Contributor
12 reviews 12 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 14, 2014

I have been staying at this property for quite sometime whenever I am in ghy. This time I stayed in suite no. 507. It's a good suite. But the layout of the room is not upto the mark. The living area furniture is a little heavy looking. The toilet layout is good. The balcony with a cute little terrace garden... More

Was this review helpful? Yes 4
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Sir Thanks for having dropped your thoughts further to your stay with us. I was glad to read that you appreciated the location of the hotel and its design and style Thank you for your kind words about the food and the Food & Beverage outlets. This comment would really help my entire team to work further towards guest... More

Duliajan
Top Contributor
74 reviews 74 reviews
24 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 29, 2014

I have been staying at this hotel during my official visits to the city of Guwahati. As already posted in my earlier reviews this is indeed a great place to sleep and eat. The centralized location makes it convenient for all. The food, the wi-fi, room service etc. all are constantly ascending towards a greater service. One point that I... More

Was this review helpful? Yes 3
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Sir, Thank you for your response and your kind comments. I am pleased that you enjoyed the location of our hotel apart from food & beverage and related services. It is indeed disappointing to note that we were unable to meet your expectations in certain areas. But I assure you that we would certainly discuss this matter for future... More

Delhi
Contributor
20 reviews 20 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 26, 2014

The rooms are good enuf with comforting bath and bed and tasty food, but it lacks on the following: Lighting is not comforting to eyes.... TOO many CFL's Lots of purposeless furniture make the movement in the room difficult and space is a mess all the time. Room has useless pieces of furniture like two lamps, two dressing tables, one... More

Was this review helpful? Yes 4
New Delhi, India
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 24, 2014

Spacious rooms, beautiful interiors, big restaurant and good location. I used to stay at some other hotels of Guwahati, I think this is the best amongst the good hotels. Staff like Jittu are so helpful and cooperative.

Was this review helpful? Yes 5
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Sir Thank you for your response and your kind comments. I am pleased that you enjoyed the location of our hotel, and the food and service met your expectations. I am sure the team will find this very motivating. It is great to hear that you enjoyed your stay overall. We look forward to welcoming you back to Hotel... More

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Additional Information about Hotel Gateway Grandeur

Address: G S Road, Christianbasti, Guwahati 781005, India
Location: India > Assam > Guwahati
Price Range (Based on Average Rates): $
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