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Hotel Gateway Grandeur

G S Road, Christianbasti, Guwahati 781005, India
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Hotel Gateway Grandeur
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Hotel Gateway Grandeur
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97 reviews from our community

Traveler rating
    9
    46
    30
    6
    6
See reviews for
12
1
10
74
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Gurgaon, India
Top Contributor
64 reviews 64 reviews
46 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel is in the heart of the city but it upkeep of the hotel is bad . Breakfast buffet is good . The quality of the rooms and the quality of the goods provided in the room is in bad shape. I booked the suit supposed to be best room but when I entered in the room there was the... More 

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Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

What works and then does not - Location - in Cristian Basti ..in the heart of the city and near by shopping malls and restaurants.. lively locality but noisy .. they have a parking place with valet of their own... this is welcome in the crowded location... Functionality - Over all a functional place......... Rooms - decently sized and well... More 

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gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thank you for your feedback on trip adviser. I will look into the concerns shared by you. Assuring you our best services at all times. Looking forward to welcome you again. Regards More 

Noida, India
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The reception will definitely please you. Courteous front desk will give a touch of 7 star. The small coffee shop is also fab. Rooms are weel furnished, spacious and with all amenities. Tariff is lil bit in upper side, but dont mind to pay for the service. Food is good and have complimentary b/f, water. Plspre book to avoid rush.

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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 2, 2015

Hotel is nicely located in the heart of the city. Distance from airport is quite long but situated in good market place. Rooms are spacious and clean. Food quality is good and having good choices in buffet breakfast. Some loud music is there during stay but luckily stopped after 10pm. Staff is helpful and courteous.check in and check out was... More 

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Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 31, 2014

The location of the hotel is fantastic. Also the stay arrangements is good.. if u want the quiter side take the top floors room facing the mountain side and it has some lovely views as well. Restaurant is great and serves very good food. The hospitality of the hotel is unquestionably good. Breakfast is good and they serve u custom... More 

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silchar
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 26, 2014

It is a centrally located and has a lovely view of the surrounding hills encircling the Guwahati city. The entrance is a bit narrow, car parking is adequate. Lobby is well decorated and spacious. Check-in was smooth and was alloted 312. The majority of staff are helpful but needs improvement in communication and courtesy. The room was nice and big... More 

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gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. . Please accept my apologies for your unpleasant experience. I have noted with concern your comments with regards, which... More 

New Delhi, India
Top Contributor
96 reviews 96 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed December 21, 2014

Stayed two nights at Gateway and enjoyed the experience. Check in fast. Room was good and large. Efficient staff. Alll amenities. Free and very fast wifi. Breakfast was good too. Check out was messy. Overall a good place and a good location.

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Lunglei, Mizoram, India
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2014

stayed at the hotel recently for two days. Hotel is centrally located easily accessible. Major branded shops nearby on the same side of the road. No worries about traffic crossings, most within walking distance. Hotel is pretty clean and homely; however some ongoing repair works generated some noises in the evening. Staffs are friendly and one does not see staffs... More 

Was this review helpful? Yes
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thank you for your response and your kind comments. I am pleased that you enjoyed the location of our hotel, and the food and service met your expectations. I am sure the team will find this very motivating. It is great to hear that you enjoyed your stay overall. We look forward to welcoming you back to Gateway... More 

Jalandhar, Punjab, India
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 6, 2014

i have stayed at this hotel on 25th november 2014, they povided room 607 which was so stinking with the smeel like te room has not been used for more than 6 months, when complained i was shifted to room 701 which is next o there laundry, o had to sleep in the noise of the heavy machine, only because... More 

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gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thanks for having dropped your thoughts further to your stay with us. However, I do sincerely hope you will accept that the maintenance issues you mentioned are certainly not reflective of our normal standards. It is an established procedure to ensure that all our rooms are prepared and any faults are rectified prior to making a room available... More 

Travelers are raving about these Guwahati hotels

Gurgaon, Haryana, India
2 reviews
1 of 5 stars Reviewed December 5, 2014

I stayed at the hotel for three days in Dec 2014 and this has happened to me for the first time that my shoes got stolen. When I asked the hotel staff about it, they simply said that they didn't find it. I do not recommend this hotel to anyone coming to Guwahati.

Was this review helpful? Yes
gateway2010, General Manager at Hotel Gateway Grandeur, responded to this review

Dear Guest Thanks for having dropped your thoughts further to your stay with us. Please accept my apologies for your unpleasant experience which did not meet your expectations. Sincere apology for the obnoxious incident happened to you. Such grotesque incident is against the hotel’s ethics and strong action to be taken anybody found guilty. But, Sir, it’s unfortunate, instead of... More 

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Additional Information about Hotel Gateway Grandeur

Address: G S Road, Christianbasti, Guwahati 781005, India
Location: India > Assam > Guwahati
Price Range (Based on Average Rates): $
Number of rooms: 49
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