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All 48 Guwahati hotels

Ginger Hotel Guwahati

3.0 of 5 Hotel   |   IHM Campus | VIP Road, Upper Hengrabari, Borbari, Guwahati 781036, India
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Ginger Hotel Guwahati
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55%
Ranked #17 of 48 hotels in Guwahati
A recent review
4 of 5 stars reviewed 3 weeks ago
RejoyJohn Bangalore
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  • Reviews (134)
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134 people have reviewed this hotel

Traveler rating
    13
    58
    38
    14
    11
See reviews for
27
18
14
65
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Bangalore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I visited Guwahati on a business trip and had a short stay at this hotel. The hotel had a decent welcoming reception ambiance, however, the Reception Desk did not show any professionalism. They were cold in their response and I had to ask a lot of questions to get my way. I felt it more like a self service. There... More

Was this review helpful? Yes
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, Apologies! We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. Our management team will take appropriate action on this matter. We will keep you posted about the same. We are sorry to hear your dissatisfaction, regarding the behaviour of the hotel’s front desk staff. We sincerely regret the inconvenience caused to you... More

Bhubaneswar
1 review
4 of 5 stars Reviewed June 13, 2014

The book done was smooth on Cleartrip.As expected the stay was also great and fun.Will recommend Ginger Hotel and Cleartrip.Though the hotel is bit far from the airport, but the brand guarantees a comfortable stay.Food was also good.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More

Kozhikode, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed June 5, 2014

The reason to choose ginger is to get better service. We stayed there on a February month. Their service is very bad. Rooms are very small and a/c was not working properly. Hotel is very far from city. They will charge for even a bath soap instead of complementry. I will not recommend this hotel to anybody...

Was this review helpful? Yes 1
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, Apologies! We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. Our management team will take appropriate action on this matter. We will keep you posted about the same. We are sorry to hear about your dissatisfaction regarding the size of the room. We have been working on the new room concept which... More

Kolkata
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014 via mobile

Good hotel for a short visit and night stay for a single or couple. Double rooms are not that roomy. However rooms are well kept and maintained. Food is also good and value for money. Reception staff was courteous and we were attended well. Fast checkin and checkout.

Was this review helpful? Yes 1
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More

Mumbai
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 27, 2014 via mobile

I stayed here in February for a wedding and would say my experience was just about ok. The wedding arrangements and food for wedding was good. The restaurant in the hotel serves good food. Cleanliness is below average. Though we checked in late the room provided to me was not cleaned by house keeping so i Was given a different... More

Was this review helpful? Yes 1
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, Apologies for the inconvenience caused. We genuinely regret the trouble caused to you during your recent stay at Ginger Guwahati. Our team will take appropriate actions on this matter, keeping you posted regarding the same. We understand that you were dissatisfied with the overall cleanliness of the room and toilet. Your feedback has been shared with the Housekeeping... More

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 12, 2014

Good for short stay..... Be ready to book a car on rent if you have to travel to the main city or you may take a free drop to Sixth Sense area(complementary service from hotel ) where you get an auto rickshaw and bargain for the lowest bid. The hotel is away from the main commercial area so you have... More

Was this review helpful? Yes
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More

Boston, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 9, 2014

This is a functional hotel but very far away from the airport. Does not have any restaurant or life nearby. Cosy and comfortable for a night stay but in my case, I ended having a swarm of bugs coming out close to midnight which we had to sleep through. In our second stay, we were in a different room and... More

Was this review helpful? Yes
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback and concerns. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. We are sorry to hear your dissatisfaction, with the location of the hotel. With regards to your feedback on bugs in the... More

Kolkata
1 review
2 of 5 stars Reviewed May 2, 2014

The Reception Staffs should very authentic and descent to give the answer. the people comes to stay here not the people of Guwahati . they r from out side of the Guwahati or Assam. So they even not know what is the procedure of your hotel when the incumbent is 1st timer. So u have to show or guide them... More

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback and concerns. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. We are sorry to hear your dissatisfaction, regarding the reception staff and hotel’s self service policy. We sincerely regret that the hotel... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 20, 2014 via mobile

It was my 1st time at ginger.the receptionist seemed cold n indifferent followed by a rude" carry your own baggage" Apart from the awesome location, I wouldn't stay there again. The room smelled damp.I checked out within 10 minutes n I haven't been refunded yet despite assurance that 50 percent would be refunded.

Was this review helpful? Yes 1
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Mr. Kemo, We sincerely appreciate you taking time out and communicating with us. We note with deep regret that our services did not meet your expectation during your recent stay at Guwahati. We are sorry to hear your dissatisfaction, regarding the reception staff and the hotel’s self service policy. We sincerely regret that the hotel staff was not competent... More

Delhi NCR
Top Contributor
50 reviews 50 reviews
44 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 8, 2014

Recently visited Guwahati on a business trip and decided to try out Ginger as I am a fan of the Ginger concept and have stayed in their Mumbai, Ahmedabad, Baroda, Bangalore hotels. While I stayed in Gateway Grandeur last time, this time I had little extra time to kill and I thought let me try Ginger as I am getting... More

Was this review helpful? Yes
Ginger H, Guest Relations Manager at Ginger Hotel Guwahati, responded to this review

Dear Guest, We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Guwahati. We are sorry to hear that your dissatisfaction regarding the bathroom tiles which has been taken up with the relevant department. We understand that... More

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Additional Information about Ginger Hotel Guwahati

Address: IHM Campus | VIP Road, Upper Hengrabari, Borbari, Guwahati 781036, India
Location: India > Assam > Guwahati
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ginger Hotel Guwahati 3*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Class
Number of rooms
70

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