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SpringHill Suites Columbus Airport Gahanna

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665 Taylor Road, Gahanna, OH 43230
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1 room 1 adult
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SpringHill Suites Columbus Airport Gahanna
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108 Reviews from our TripAdvisor Community

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pa
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed at this hotel for one night. The rooms are nice and so is the breakfast. The only problem we had was that the pool had way to much chlorine in it and it was impossible to swim. They were very apologetic and did give us a credit towards our bill, but it seems like this has been... More 

Helpful?
Thank steelers60
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review. I am glad you enjoyed your room and our hot breakfast buffet. I apologize for the problem you had with the pool. I know how disappointed you must have felt by not being able to make use of the facility. I do want to thank you for reporting the issue to our staff and giving... More 

Ohio
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

PRO's: Check in was easy, and room was as pictured in their advertising. Bed was very comfortable and clean. Kitchenette was fine, and would be very useful for someone staying multiple days. CONCERNs: Front Desk was often not staffed. Hard to find someone if you had a concern. Sofa had hard cushions---not comfy. Could not open sofa bed, as TV... More 

Helpful?
Thank nova_jlba
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your feedback. I apologize for the problems you experienced. I understand the frustration you must have felt at being unable to easily access the pool and breakfast area. We are working with incoming groups, such as the one during your stay, to ensure these issues do not arise in the future. I hope you will allow us... More 

Tallmadge, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed in room 119 on a Saturday night. The room was clean and the rate was reasonable. We would stay again although we would most definitely not stay on the first floor. It was very very loud. There must not have been a manager on duty as no one addressed the loud screaming and laughing in the lobby area.... More 

Helpful?
Thank ph1387
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review. We appreciate you taking the time to leave your feedback. I am sorry about the noise on Saturday night. We do our best to minimize loud noise we hear, and we strongly encourage our guests to call our front desk to report any loud noise they may encounter, especially during the overnight hours. Thank you... More 

Ridgefield
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 1, 2016

I always enjoy the Marriott brand hotels and this was no exception. The room was very clean and the staff helpful. I stayed two nights and it was quiet and the bed comfortable. The staff upon arrival was friendly and accommodating, and they upgraded my room. I would stay here again!

Helpful?
Thank KEE_12
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to give us your feedback! I am glad to hear how much you liked our hotel, and hope we have the opportunity to host you again on future trips to the Columbus area. More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 31, 2015

Stayed for two nights, coming and going, from Columbus airport. This hotel was great. The rooms were very clean, the beds and pillows comfy, and the staff very friendly. Reasonable rate for a good place close by the airport.

Helpful?
Thank Jim R
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! I am glad to hear you enjoyed your stay. We hope you will allow us to host you again the next time you are in the Columbus area. More 

Morrisville, North Carolina
Level Contributor
56 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 27, 2015

A week long trip to the Columbus area was in order and this property matched the distance/cost requirement for my client. I had been to Columbus many times in years past and had never been in this area so I was unsure of what I would find. To my surprise and pleasure, this hotel is everything you would want from... More 

Helpful?
Thank Brian L
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We are so glad you enjoyed your stay and look forward to hosting you in the future. More 

Blacklick, Ohio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2015

Location was great, Room was great, Service was excellent. Great friendly, helpful staff. Clean Room. Breakfast was hot and more than the usual continental. The comfort of the room was great as well as the mattress. Slept well, quiet and comfortable. No problem with the wi-fi. The hotel offered the Ihome docking station, which allowed us to play our music... More 

Helpful?
Thank Dawn M
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review Dawn! I am glad to hear how much you enjoyed your stay, and we hope to have the opportunity to host you again. More 

Irvine, California, United States
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 5, 2015 via mobile

The people of this hotel are as friendly and nice as could be. The hotel is very clean. The "but" is how dreary and depressing the rooms are. This hotel looks nothing like the tv commercials. On the upside, airport transport, breakfast, and courtesy. So, please update and refresh this hotel.

Helpful?
Thank Nancy P
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Nancy, thank you for your review. We appreciate the feedback and will pass your kind words along to our staff. We hope to have the opportunity to host you again the next time you travel to Columbus. More 

chicago, illinois
Level Contributor
150 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed October 30, 2015

We spent one night at this hotel, and I thought it was fine. The room has a seating area and a kitchen, with a small divider separating the bedroom area. The bed was actually very comfortable. It's typical brand hotel fare and is pretty consistent with this sector of Marriott's offerings. Some are newer, some older, this I felt was... More 

Helpful?
Thank spotdog
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to review our hotel. We appreciate your business and hope you will allow us to host you again the next time you are in the Columbus area. More 

Parma, Ohio
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 14, 2015 via mobile

Stay there for business nice clean hotel small pool good whirlpool. Front desk staff is fantastic nice and quiet even though it's by the airport. I'll definitely stay here again. Lots of shopping nearby

Helpful?
1 Thank David K
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We will be sure to pass along your kind words to our staff, and hope to see you again the next time you are in the area. More 

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