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SpringHill Suites Columbus Airport Gahanna

3.0 of 5 665 Taylor Road, Gahanna, OH 43230
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SpringHill Suites Columbus Airport Gahanna
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SpringHill Suites Columbus Airport Gahanna
SpringHill Suites Columbus Airport Gahanna
SpringHill Suites Columbus Airport Gahanna
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83 reviews from our community

Traveler rating
    19
    28
    22
    10
    4
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28
16
3
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crown City, Ohio
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel was clean, room was clean . There were 2 groups of kids for basketball tournaments so noise was to be expected. Pool & hot tub adequate. Only thing that was NOT up to par was the hot water , my shower was lukewarm & hubby was cool.

Was this review helpful? Yes
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your feedback. We value our guests and continually strive to provide the quality of service you have come to expect from Marriott. I do apologize for the issues with your hot water. We appreciate you informing us. Our maintenance staff has been alerted and will be checking into this problem immediately. Thank you again for staying, and... More 

Bellaire, Texas
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed for two nights at this motel near the CMH airport. A bitterly cold, snowy weekend. The common areas were nice. The check-in staff was nice. The room was fine, nothing special, but OK. The bed was comfortable - like ALL hotels recently, the pillows are tiny - about 2/3 the size of a standard pillow, which I hate.... More 

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Kelley F, Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review of our Hotel, and thank you for the details that we need to correct the bad experience you had. Be assured I will addressing the items that you mentioned with our staff to ensure that such things do not happen at our hotel in the future. Thanks Again, Paul Gundrum Operations Manager Springhill Suites Columbus... More 

Athens, Ohio
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chose this property to avoid an early morning drive to the airport. It is located close enough to Port Columbus to be able to get there quickly and far enough away to not notice there is an airport nearby. The property is a little dated and very clean and safe. The staff were friendly and courteous.

Was this review helpful? Yes
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your feedback, and for selecting us during your stay in Columbus. We are glad you enjoyed our hotel, and hope to host you again when you are back in the area. More 

Senior Contributor
44 reviews 44 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff friendly, food ok,location good. Stayed here instead of candle wood across street (the candlewood is $40 cheaper),because we wanted a pool. They told me they had a heated indoor pool, they do. They forgot to say it was not heated because the heater was broken. The room was nice size, (but smaller than across the street). Bed was really... More 

Was this review helpful? Yes
Kelley F, Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank You for your review. Unfortunately, the pool heater issue hit us out of nowhere, and is not something that could have been foreseen. It is in the process of being fixed, and then the pool will be back to normal. Thanks again, and hope you may give us another try in the future... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I booked a room via hotwire and paid $120 for 2 nights during a busy weekend in Columbus. The room is a nice size grest for working, but, I don't think I would classify this room as a "suite" because only a 1/2 divider actually divides the room. The room was clean and the staff was friendly, especially Heather. I... More 

Was this review helpful? Yes
Kelley F, Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed over a weekend for our birthdays! Named our own price on Priceline and got a great deal! When we checked in, we were not happy with the bathroom toilet being extremely low to the ground and we were quickly given another room (handicap accessible) that was great! My only compliant was that the heating of the room was... More 

Was this review helpful? Yes
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review and your feedback. I am happy to hear how much you enjoyed our hotel, and the Columbus area! We hope you will allow us to host you again when your travels bring you back to Columbus. More 

washington wv
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 26, 2015

I stayed here for one night just visiting Columbus and the hotel was pretty nice. The suite was not what I would really consider a suite as there just a half divider to separate the living room and kitchen. The beds were very comfortable and the couch was really nice to lounge on and watch tv. I wouldn't pay what... More 

Was this review helpful? Yes 1
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your feedback. We are so glad you enjoy our accommodations and hope that you will stay with us again when your travels bring you to Columbus. More 

Thompsons Station, TN
Top Contributor
150 reviews 150 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 18, 2015

I stayed here in Dec one night for business trip. The hotel is the updated comon area Spring Hill Suite concept. I stay at many in this chain and the experience is predictable. The only problem here was the water was not hot. I didn't complain but I heard others complain at check out so it wasn't' just me. I'll... More 

Was this review helpful? Yes
Kelley F, Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for sharing your experience with us, and please accept our apologies for having issues with the hot water. It was an issue that has since been rectified. We hope you choose Springhill Suites on your next trip to Columbus! More 

Wilmington, Delaware
Top Contributor
108 reviews 108 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed December 16, 2014

We are a family of 5 that stayed for 1 night. We arrived around 6 pm on a Friday night. Check in was fast. I am a Marriott rewards member so maybe that helps. The lobby is new and clean. Our room had 2 double beds and a pull out sofa. The room was clean and nice. It had 2... More 

Was this review helpful? Yes
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review. We value our guests' feedback! I do apologize for the lack of hot water in the bathroom sink. The day of your stay we discovered an issue with one of our water pumps that unfortunately required us to order a new part to completely fix. This caused some of our rooms to temporarily lose hot... More 

Columbus, Ohio
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 8, 2014

The reason this hotel is ranked 3rd out of 3 is cost of rooms are much higher than compartive hotels in the area and the hotel manager is non responsive and didn't return phone calls. Okay hotel - just not priced right

Was this review helpful? Yes
Kelley F, Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your thoughts concerning our Hotel. Our prices are comparable to the market we are in, and we are priced higher than some of the "lower" rated - non Marriott Hotels in the area. If price; rather than quality and experience, is your concern.....then yes, you can probably find a lower priced Hotel/Motel in the area. If you... More 

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Additional Information about SpringHill Suites Columbus Airport Gahanna

Address: 665 Taylor Road, Gahanna, OH 43230
Location: United States > Ohio > Gahanna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus Airport Gahanna 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Columbus Airport Gahanna Hotel Gahanna
Springhill Suites Gahanna
SpringHill Suites Columbus Airport Gahanna Ohio

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