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All 10 Franklin hotels

Holiday Inn Express Franklin

2.5 of 5 Hotel   |   851 Commerce Center Drive, Franklin, OH 45005
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Ranked #3 of 10 hotels in Franklin
A recent review
5 of 5 stars reviewed 2 weeks ago
Christa H Salem, Ohio
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51 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Salem, Ohio
Top Contributor
96 reviews 96 reviews
18 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here last night because we were attending a concert which was only about a half mile away. We stay at Holiday Inn Express hotels often and are a member of their program. This hotel was VERY clean. The room was spotless and very spacious. The bed was large, very large and I loved it! (... More

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Orlando, Florida
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 24, 2014

We had originally booked a room down the street but it was so bad we couldn't stay. We found this one and it was a pleasant sight after the previous hotel. The manager was super friendly and the breakfast was very complete and delicious. As far as the room goes, it was very clean and comfortable, though the toilet didn't... More

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Chatham, Illinois
Top Contributor
54 reviews 54 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 19, 2014

My family of four spent one night in this hotel on a 10 hour drive from the east coast back to the midwest b/c it was conveniently located off the highway. We booked a queen double room and were able to use our points to cover the entire cost. After having spent a week squeezed into a very tiny 2... More

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Rahway, NJ
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed July 17, 2014

After working a long day with an 4 am wake up, I ventured out for coffee. Asked the night person if any was available, he was just bringing some out. I asked if I could possibly get one of the small milks locked in the fridge for it, yes @ 630 when breakfast is served. Thia particular Holiday inn express... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Franklin, responded to this review

Dear Robert C, Thank you for your feedback and for being an IHG Rewards Club Gold member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the room. However, we’re sorry we fell below your expectation regarding customer service which was unacceptable. We will address this concern.... More

Senior Contributor
28 reviews 28 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed at the Holiday Inn Express on our drive from ON to FL. It was a very clean and comfortable stay. I loved that they offer both firm and soft pillows! We were happy that this hotel had a fridge so we could keep our snacks cool overnight, but both fridge and the air conditioner were quite loud and... More

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Staunton, Virginia
Top Contributor
248 reviews 248 reviews
42 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed June 6, 2014

Wonderful one night stay at the Holiday Inn in Franklin. The room was very spacious and immaculate. There was a fridge and a microwave and a large modern bathroom. The bed was so comfortable. They offer a free breakfast. The only issue I had was when I went to check out, there was a lady at the front desk on... More

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Mancelona, Michigan
1 review
4 of 5 stars Reviewed May 11, 2014

Sharon was a great help for us at breakfast in the hotel. She was so very pleasant to talk with as well as her service to us was top notch. She made our breakfast a very pleasant experience. We look forward to having breakfast with her again.

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

Thank you for that great review. We always enjoy hearing the pleasant experiences of our guests. We can't wait to see you again. Thank you again for choosing the Holiday Inn Express Franklin Oh. More

Kansas City, Missouri
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 5, 2014

We chose this location because it is between Dayton and Cincinnati on I-75. It worked out perfectly. It takes about 20-25 minutes to get to Dayton Dragons baseball game as well as the National Museum of the USAF. Plan on 45 minutes to downtown Cincinnati for a Reds game (plan extra for parking.) The hotel is what you expect from... More

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

Thank you so much for that amazing review. It was wonderful hearing about your pleasant stay with us. Hopefully we'll get to see you here again soon. Thank you for choosing the Holiday Inn Express Franklin Oh More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 29, 2014

I am staying here for one night for a business meeting overall I am very satisfied. The room and bathroom are very spacious. Have a microwave and a refrigerator in the room very convenient. The pillows are very comfortable love them would like to take one home. Everyone at the front desk was a very helpful and friendly. They serve... More

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

It's good to hear that your stay with us was so enjoyable. We look forward to seeing you again here at the Holiday Inn Express Franklin Oh. More

15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 10, 2014

No complaints - Whether in Milan, Italy or Franklin, Ohio, the Holiday Inn Express experience was consistently a pleasant one. This hotel is non-smoking, exceptionally clean, updated and modernized. Fast internet, flat panel TV with slow channel surfing, ac/heat unit under window is quiet and controlled by central thermostat in room. Bed/pillows are lovely, Bed, Bath & Beyond bathroom accessories,... More

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Gary P, Manager at Holiday Inn Express Franklin, responded to this review

I am so pleased to hear about your stay!!! It is heartwarming to hear about guests experiences, and also keeps us on our toes. We work hard to provide an exceptional experience for our guests but when our staff goes above and beyond is the true test of service. We want to thank you from the bottom of our hearts... More

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Additional Information about Holiday Inn Express Franklin

Address: 851 Commerce Center Drive, Franklin, OH 45005
Phone Number:
Location: United States > Ohio > Warren County > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Franklin 2.5*
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
Holiday Inn Express Franklin Ohio

22 photos of this hotel

Management photos: Courtesy of the property manager

All management photos (23)
Room/suite (7)
Business center/function rooms (1)
Bathroom (2)
Hotel & grounds (3)
Dining (2)
Other (8)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Our wonderful Holiday Inn Express & Suites Franklin/Springboro, Ohio hotel named after Benjamin Franklin is conveniently located off I-75 at exit 38 (SR-73). We are 30 miles from James M. Cox Dayton International Airport (DAY) and 50 miles from Cincinnati Northern Kentucky International Airport (CVG). We are conveniently located near several corporations: Dayton Daily News, Lexis-Nexis, Faurecia, Pioneer Automotive, Braden Sutphin Ink & AK Steel. We are easily accessible to shopping at the Dayton Mall, fun and recreation of King's Island, The Beach Waterpark and Caesar s Creek State Park and entertainment at LaComedia Dinner Theatre. Our Holiday Inn Express & Suites Franklin, Ohio hotel offers spacious and luxurious guest rooms. Keep in touch with your office or home with complimentary wired/wireless HSIA. Stay productive working from our over-sized desk and comfortable ergonomic desk chair. Enjoy viewing your favorite TV programs on our 32 HDTV. Our 24-hour fitness center includes a modern elliptical machine, 2 treadmills and a stationary bicycle so you may keep up your fitness routine away from home. Daily we offer a complimentary hot breakfast buffet, featuring our signature cinnamon rolls! We also provide a complimentary 24-hour business center and a refreshing heated indoor pool. We look forward to welcoming you to the Holiday Inn Express & Suites Franklin / Springboro, OH hotel. ... more   less 
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Questions & Answers

Questions? Get answers from Holiday Inn Express Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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