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All 10 Franklin hotels

Holiday Inn Express Franklin

2.5 of 5 Hotel   |   851 Commerce Center Drive, Franklin, OH 45005
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78%
Ranked #3 of 10 hotels in Franklin
A recent review
5 of 5 stars Reviewed June 6, 2014
dbae27 Staunton, Virginia
  • Reviews (46)
  • Photos (22)
  • Amenities
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  • Room tips (11)
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46 people have reviewed this hotel

Traveler rating
    18
    18
    6
    3
    1
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12
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Staunton, Virginia
Top Contributor
235 reviews 235 reviews
38 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed June 6, 2014

Wonderful one night stay at the Holiday Inn in Franklin. The room was very spacious and immaculate. There was a fridge and a microwave and a large modern bathroom. The bed was so comfortable. They offer a free breakfast. The only issue I had was when I went to check out, there was a lady at the front desk on... More

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Mancelona, Michigan
1 review
4 of 5 stars Reviewed May 11, 2014

Sharon was a great help for us at breakfast in the hotel. She was so very pleasant to talk with as well as her service to us was top notch. She made our breakfast a very pleasant experience. We look forward to having breakfast with her again.

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

Thank you for that great review. We always enjoy hearing the pleasant experiences of our guests. We can't wait to see you again. Thank you again for choosing the Holiday Inn Express Franklin Oh. More

Kansas City, Missouri
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 5, 2014

We chose this location because it is between Dayton and Cincinnati on I-75. It worked out perfectly. It takes about 20-25 minutes to get to Dayton Dragons baseball game as well as the National Museum of the USAF. Plan on 45 minutes to downtown Cincinnati for a Reds game (plan extra for parking.) The hotel is what you expect from... More

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

Thank you so much for that amazing review. It was wonderful hearing about your pleasant stay with us. Hopefully we'll get to see you here again soon. Thank you for choosing the Holiday Inn Express Franklin Oh More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 29, 2014

I am staying here for one night for a business meeting overall I am very satisfied. The room and bathroom are very spacious. Have a microwave and a refrigerator in the room very convenient. The pillows are very comfortable love them would like to take one home. Everyone at the front desk was a very helpful and friendly. They serve... More

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

It's good to hear that your stay with us was so enjoyable. We look forward to seeing you again here at the Holiday Inn Express Franklin Oh. More

charlotte
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 10, 2014

No complaints - Whether in Milan, Italy or Franklin, Ohio, the Holiday Inn Express experience was consistently a pleasant one. This hotel is non-smoking, exceptionally clean, updated and modernized. Fast internet, flat panel TV with slow channel surfing, ac/heat unit under window is quiet and controlled by central thermostat in room. Bed/pillows are lovely, Bed, Bath & Beyond bathroom accessories,... More

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Gary P, Manager at Holiday Inn Express Franklin, responded to this review

I am so pleased to hear about your stay!!! It is heartwarming to hear about guests experiences, and also keeps us on our toes. We work hard to provide an exceptional experience for our guests but when our staff goes above and beyond is the true test of service. We want to thank you from the bottom of our hearts... More

Higden, Arkansas
Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2014

Stayed here 3 weeks in march couldn't have been more pleased . Large rooms , very clean , excellent staff . Walking distance to several restaurants and a short drive to lots more place to eat . Excerise room and indoor pool were both clean and well maintained , and even the breakfast want bad .

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

I was so pleased to read your very kind review of your recent visit with us here at the Holiday Inn Express - Franklin - thank you so much not only for your business but for your extraordinarily kind comments. I am so happy to know you felt our staff took such good care of you - this is at... More

Tacoma, Washington, Usa
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 7, 2014

The hotel looks to be only a few years old and is situated on the top of a hill. The only restaurant that is located within walking distance is a McDonald's which I do not like. Overall the rooms were nice and the staff very friendly. They do offer a free breakfast in a nice dining facility. This is a... More

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

Thank you for choosing to stay with us here at the Holiday Inn Express - Franklin for your recent getaway; we know how many lodging choices are available to you and we are honored you selected us. I am very glad you were pleased with your visit and enjoyed our complimentary Breakfast. More

Murfreesboro, Tennessee
1 review
4 of 5 stars Reviewed February 17, 2014 via mobile

We stayed here last weekend. It was very easy to find and get to. Our room was really big, and it was cleaned. The breakfast was good, my boys liked it because there was a good variety of foods. The only thing I would say is the front desk guy was not helpful at all. He just kind of stood... More

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

Thank you for sharing your feedback regarding your recent visit with us here and for your comments about our Front Desk staff. However, please accept my apologies for the obvious poor service we provided from Front Desk Staff; there is simply no excuse and I am very sorry. I know we were extremely busy while you were here which is... More

Ohio
Top Contributor
51 reviews 51 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 10, 2013

I've always had great luck with Holiday Inn Express, they are very consistent. This hotel appears to be newer, but not brand new. The room was clean, neat and looked like every other HIE. The bathroom had some cracks in the wall that were poorly repaired, but it looked fairly recent, and they appeared to be trying to repair it.... More

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Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive... More

Allison Park, PA
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 8, 2013

Clean, Large rooms. Very comfortable. Nice hot breakfast. They could give their staff training on how to treat customers. The front desk guy was always missing. Turns out he was out front smoking?? WiFi didn't work early Sunday morning. Promptly fixed but the morning front desk guy was in a mood about it, not what you "expect" to see at... More

Was this review helpful? Yes 1
Gary P, General Manager at Holiday Inn Express Franklin, responded to this review

We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive... More

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Additional Information about Holiday Inn Express Franklin

Address: 851 Commerce Center Drive, Franklin, OH 45005
Phone Number:
Location: United States > Ohio > Warren County > Franklin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Franklin 2.5*
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
Holiday Inn Express Franklin Ohio

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our wonderful Holiday Inn Express & Suites Franklin/Springboro, Ohio hotel named after Benjamin Franklin is conveniently located off I-75 at exit 38 (SR-73). We are 30 miles from James M. Cox Dayton International Airport (DAY) and 50 miles from Cincinnati Northern Kentucky International Airport (CVG). We are conveniently located near several corporations: Dayton Daily News, Lexis-Nexis, Faurecia, Pioneer Automotive, Braden Sutphin Ink & AK Steel. We are easily accessible to shopping at the Dayton Mall, fun and recreation of King's Island, The Beach Waterpark and Caesar s Creek State Park and entertainment at LaComedia Dinner Theatre. Our Holiday Inn Express & Suites Franklin, Ohio hotel offers spacious and luxurious guest rooms. Keep in touch with your office or home with complimentary wired/wireless HSIA. Stay productive working from our over-sized desk and comfortable ergonomic desk chair. Enjoy viewing your favorite TV programs on our 32 HDTV. Our 24-hour fitness center includes a modern elliptical machine, 2 treadmills and a stationary bicycle so you may keep up your fitness routine away from home. Daily we offer a complimentary hot breakfast buffet, featuring our signature cinnamon rolls! We also provide a complimentary 24-hour business center and a refreshing heated indoor pool. We look forward to welcoming you to the Holiday Inn Express & Suites Franklin / Springboro, OH hotel. ... more   less 
Number of rooms
83

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