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All 2 Forest Park hotels

SpringHill Suites Cincinnati North/Forest Park

2.5 of 5 Hotel   |   12001 Chase Plaza Drive, Forest Park, OH 45240
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Ranked #1 of 2 Hotels in Forest Park
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 24, 2014
Misty F Greer, South Carolina
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80 reviews from our community

Traveler rating
    28
    27
    18
    2
    5
See reviews for
24
13
4
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for SpringHill Suites Cincinnati North/Forest Park
See the most recent reviews
Greer, South Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 24, 2014

Great place to stay! I was traveling on business...a lot of hotels I stay at are hit or miss. This hotel was a hit! Rooms clean, quiet. Close to several resturants/shopping. Easy access to interstate. Rooms had updated/modern furnishings. Would recommend this hotel to everyone!

Was this review helpful? Yes
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Great to hear that you chose us and you really enjoyed your stay. We really appreicate you taking the time to review our property. We look forward to severing you in the future! More

Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 24, 2014

We stayed on July 21, 2014. Our stay was better this time, the staff was friendly and courteous, the room was clean, smelled fresh and better than one I stayed in during my last visit in June. Breakfast was decent and the lobby was well maintained. I'm hoping I will receive the same service in the future that I experienced... More

Was this review helpful? Yes
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for taking the time to review our property. We are very pleased to hear that you had a much better experiance this month. We look forward to taking care of you in the future. More

2 reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed July 15, 2014

Absolutely HORRIBLE experience late February 2014! My wife and I selected this hotel because a number of family members were staying at the same hotel to attend a wedding. Unfortunately, this hotel is also a favorite for school groups. Late in the evening, kids from a high school show choir returned to the hotel, yelling, hollering, slamming doors, and running... More

Was this review helpful? Yes 34
Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2014 via mobile

I stayed here from 5/28-6/1/2014. The lady at the front desk was very nice, she made sure I had a quiet room on the highest floor per my reservation request. The room was ok, there was a red stain on the carpet and candy in the room I'm assuming from the previous guest. The wall paper by the bathroom door... More

Was this review helpful? Yes 1
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your feedback as I will take this to my housekeeping supervisor and use this as a tool for training. I am very sorry you had this experience and this is not how we typically operate. I do sincerely hope that you give us another try in the future. Sincerely, Lori More

HONESDALE
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

Stayed here for 2 nights, in town for a wedding. Got a great internet rate, but was leery since had never stayed in one of these. Trusted the Marriott brand and were not disappointed. Apparently the place has been recently redone. It is open, clean, bright. The front desk staff could not be more accommodating, especially Jameer, who we saw... More

Was this review helpful? Yes 2
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

I appreciate your feedback so much as we have shared this with Jamar and that made his day. We are happy that you had a great stay and we hope to see you in the future. Lori More

Powell, Ohio
Top Contributor
100 reviews 100 reviews
48 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 28, 2014

First time at any SpringHill Suites. Very nice modern appearance. Big rooms with spacious living area. Usual breakfast fare. No complaints, except did not give us a roll in shower accessible room that I requested with reservation 2 mos. previous. Not that they didn't try, but their room list has the rooms we booked as having it. They need to... More

Was this review helpful? Yes
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Dear Valued Guest, First let me apologize for not meeting your request and we will make every effort next time to make sure you stay with us in the future. Our number one priority is guest satisfaction and we strive to do that with each and every guest. Please let us know when you are back in the area and... More

Saint Louis, Missouri
Top Contributor
95 reviews 95 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed May 17, 2014 via mobile

Group of 15 families staying at this hotel with a few other soccer teams and a wedding party. Other than breakfast time, you wouldn't know that the hotel was nearly full. Really good service provided by the front desk personnel. Rooms were equally nice. I would definitely recommend.

Was this review helpful? Yes
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your feedback and we are glad you enjoyed your stay with us. We hope to see you again soon. Sincerely, Lori More

Louisville, Kentucky
Top Contributor
62 reviews 62 reviews
24 hotel reviews
84 helpful votes 84 helpful votes
1 of 5 stars Reviewed May 1, 2014

This hotel is so bad I wouldn't even write this review if I didn't feel an obligation to warn others. In terms of location, its is miles from downtown Cinci or the Kenwood Mall area. Kind of out by itself. Minutes after we arrived and checked in, a man entered our room (knocking and entering at the same time as... More

Was this review helpful? Yes 10
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for taking the time to review our property. I am very sorry to hear about your stay and we take every issue very seriously. If you are coming to the area in the near future, please contact me directly and give us a chance to make things right. Regretfully, Lori Johnson More

Columbus, Ohio
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 7, 2014

We arrived and greeted by a very nice and helpful front desk clerk. She was very pleasant and delightful. However, our room had the worst "Body Odor" smell, it was disgusting. I had to continue to spray air freshner. Another child came into our room and even made the comment that the room smelled like onions. The hotel was full... More

Was this review helpful? Yes 3
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for taking the time to review our property your business is important to us. Our team is looking in to all of the issues you experienced. I am so sorry you had a bad stay and I would like to make it right. Please contact me at your convenience at lori.johnson@marriott.com. More

Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 10, 2014

We had a great stay here in March 2014. The hotel was clean and quiet but our room smelled like an armpit. It was gross. The free breakfast had a great selection of food but none of it was very good. We would stay here again for the cleanliness and price.

Was this review helpful? Yes 2
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for taking the time to review our property. We have located the source of the odor you described and this issue has been repaired. If you are returning to Cincinnati in the near future, please contact me directly so I can personally handle your reservation. Lori Johnson More

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Additional Information about SpringHill Suites Cincinnati North/Forest Park

Address: 12001 Chase Plaza Drive, Forest Park, OH 45240
Location: United States > Ohio > Forest Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Cincinnati North/Forest Park 2.5*
Number of rooms: 124
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Also Known As:
Springhill Suites Cincinnati North/Forest Park Hotel Forest Park
Amerisuites Forest Park
Forest Park Amerisuites
SpringHill Suites Cincinnati North/Forest Park Ohio

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