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SpringHill Suites Cincinnati North/Forest Park

Certificate of Excellence
2.5 of 5
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12001 Chase Plaza Drive, Forest Park, OH 45240
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SpringHill Suites Cincinnati North/Forest Park
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Ranked #1 of 2 Hotels in Forest Park
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
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98 reviews from our community

Traveler rating
    40
    31
    19
    2
    6
See reviews for
28
14
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Top Contributor
80 reviews 80 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband, teenage son and I stayed here while visiting family. The staff was helpful and friendly. We had the King suite. The room was clean and comfortable. The only thing I would suggest is hanging a flat screen on the bedroom wall, as there is only one TV to be shared between the living-room area and the bedroom. The... More 

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Avon Lake, Ohio
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had the pleasure of staying at this fine hotel. Room was clean, great location with two restaurants in walking distance. Easy access off highway very easy to find. Highly recommend this hotel, less than 10 minute drive to Jungle Jim's International Market. Going to graduations at University of Dayton or visiting students there, save a lot of money and... More 

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

We are so glad that you had a great stay with us! Jungle Jims is one of our favorite places to go. We can't wait to serve you once again in the future. Thank you so much for your comments! More 

Birmingham, Alabama
Top Contributor
85 reviews 85 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Well, the hotel is actually updated for the current Springhill Suites design. But the bones of this hotel are old. You can tell. But the beds are still comfortable. 6the floor, end of the hallway, was nice and quiet. I'll probably stay closer to city next time I'm around.

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for your comments and I do sincerely apologize for the building itself. I'm glad that everything else was good for you as we do value your and welsome your feedback. I hope that you will try us again someday soon. More 

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

Having stayed at the hotel before, we returned. Again, we were happy with our stay. The staff is friendly. The hotel is clean. We stayed in a suite this time and felt like we really were comfortable being away from home. The stay was a nice escape. The breakfast was nice & handy. There are so many places to eat... More 

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your wonderful feedback! We greatly appreciate and value your comments and I will happy to share them with my staff! We look forword to seeing you in the future. More 

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 7, 2015 via mobile

Smells awful along the corridors! The beds sink and are incredibly uncomfortable! It has a general feeling of grimy and unclean! It really needs a good upgrade! Replace those horrendous carpets, improve the rooms with mattresses that aren't old and saging! General proper clean!

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for your feedback. I will definitely follow up with my staff to ensure that the oder issue has been taken care of. We are due for a renovation late this year. I do sincerely apologize for the inconvenience that you had while staying with us. Sincerely, Angie Shular, GM More 

Bethesda, Maryland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 24, 2015

First off, the staff at this hotel was great. Everyone I spoke to was smiling and ready to help me with whatever I needed. The lobby was trendy and comfortable, with lots of seating and a huge breakfast area. The breakfast at this hotel was decent. They're not breaking any new ground in hotel breakfast, but there were many options... More 

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your feedback. We certainly strive to provide our guest with an enjoyable stay. We look forward to seeing you in the future. Sincerely, Angie Shular, GM More 

Hales Corners, Wisconsin
Top Contributor
52 reviews 52 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 21, 2015

The rooms at this hotel included a living area with wet bar, frig, and microwave, and a separate bathroom area with a walkin closet. Very nice! Had problems on check in with a preapproved credit card that they could not find on file, and the price charged did not match the price that was quoted.

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

I'm so sorry about the rate differance at check in. I would be glad to look in to that. Please feel free to e-mail me at Angie.Shular@marriott.com and I will get back to you. I do appreciate your great feedback and I hope to hear from you soon! More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

First time staying at a Spring Hill Suites and it did not disappoint. Check-in was very fast and efficient. Front desk attendant was courteous. Easy access to room. Room itself had a modern feel to it. Tastefully decorated. The bed was amazingly comfortable, as were the pillows.

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your response on our hotel. We strive to ensure that every guest has a great stay. We look forward to seeing you again in the future! More 

Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

The hotel was up to Marriott standards... The Suites were clean, bright, updated in the rooms and entry. I was greeted with a smile and my reservation was handled very quickly. I was asked if I needed anything, newspapers, coffee, etc, and was in my room in less than 4 minutes ... I stayed 3 nights and 4 days with... More 

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your wonderful feedback. I will be certain to share this with my staff as they always enjoy reading reviews! We look forward to seeing you in the future! Sincerely, Angie Shular More 

Waretown, New Jersey
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 18, 2015

We visit this hotel when we visit my mother in a nursing home in Cincinnati. The hotel is always clean and provides a good breakfast. Their staff is excellent . Maria ,Matt, Christie,and Verni are dedicated to insuring each stay is excellent.

Was this review helpful? Yes
Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your wonderful feedback. I will be certain to share this with my staff as they always enjoy reading reviews! We look forward to seeing you in the future! Sincerely, Angie Shular More 

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