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All 2 Forest Park hotels

SpringHill Suites Cincinnati North/Forest Park

2.5 of 5 Hotel   |   12001 Chase Plaza Drive, Forest Park, OH 45240
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SpringHill Suites Cincinnati North/Forest Park
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68%
Ranked #1 of 2 hotels in Forest Park
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 weeks ago
simplychell Baton Rouge, Louisiana
  • Reviews (67)
  • Photos (21)
  • Amenities
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  • Room tips (21)
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67 people have reviewed this hotel

Traveler rating
    26
    19
    16
    2
    4
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21
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4
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Baton Rouge, Louisiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here from 5/28-6/1/2014. The lady at the front desk was very nice, she made sure I had a quiet room on the highest floor per my reservation request. The room was ok, there was a red stain on the carpet and candy in the room I'm assuming from the previous guest. The wall paper by the bathroom door... More

Was this review helpful? Yes 1
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your feedback as I will take this to my housekeeping supervisor and use this as a tool for training. I am very sorry you had this experience and this is not how we typically operate. I do sincerely hope that you give us another try in the future. Sincerely, Lori More

HONESDALE
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

Stayed here for 2 nights, in town for a wedding. Got a great internet rate, but was leery since had never stayed in one of these. Trusted the Marriott brand and were not disappointed. Apparently the place has been recently redone. It is open, clean, bright. The front desk staff could not be more accommodating, especially Jameer, who we saw... More

Was this review helpful? Yes 2
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

I appreciate your feedback so much as we have shared this with Jamar and that made his day. We are happy that you had a great stay and we hope to see you in the future. Lori More

Powell, Ohio
Top Contributor
53 reviews 53 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 28, 2014

First time at any SpringHill Suites. Very nice modern appearance. Big rooms with spacious living area. Usual breakfast fare. No complaints, except did not give us a roll in shower accessible room that I requested with reservation 2 mos. previous. Not that they didn't try, but their room list has the rooms we booked as having it. They need to... More

Was this review helpful? Yes
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Dear Valued Guest, First let me apologize for not meeting your request and we will make every effort next time to make sure you stay with us in the future. Our number one priority is guest satisfaction and we strive to do that with each and every guest. Please let us know when you are back in the area and... More

Saint Louis, Missouri
Top Contributor
67 reviews 67 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 17, 2014 via mobile

Group of 15 families staying at this hotel with a few other soccer teams and a wedding party. Other than breakfast time, you wouldn't know that the hotel was nearly full. Really good service provided by the front desk personnel. Rooms were equally nice. I would definitely recommend.

Was this review helpful? Yes
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your feedback and we are glad you enjoyed your stay with us. We hope to see you again soon. Sincerely, Lori More

Louisville, Kentucky
Top Contributor
61 reviews 61 reviews
23 hotel reviews
68 helpful votes 68 helpful votes
1 of 5 stars Reviewed May 1, 2014

This hotel is so bad I wouldn't even write this review if I didn't feel an obligation to warn others. In terms of location, its is miles from downtown Cinci or the Kenwood Mall area. Kind of out by itself. Minutes after we arrived and checked in, a man entered our room (knocking and entering at the same time as... More

Was this review helpful? Yes 2
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for taking the time to review our property. I am very sorry to hear about your stay and we take every issue very seriously. If you are coming to the area in the near future, please contact me directly and give us a chance to make things right. Regretfully, Lori Johnson More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 7, 2014

We arrived and greeted by a very nice and helpful front desk clerk. She was very pleasant and delightful. However, our room had the worst "Body Odor" smell, it was disgusting. I had to continue to spray air freshner. Another child came into our room and even made the comment that the room smelled like onions. The hotel was full... More

Was this review helpful? Yes 1
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for taking the time to review our property your business is important to us. Our team is looking in to all of the issues you experienced. I am so sorry you had a bad stay and I would like to make it right. Please contact me at your convenience at lori.johnson@marriott.com. More

Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 10, 2014

We had a great stay here in March 2014. The hotel was clean and quiet but our room smelled like an armpit. It was gross. The free breakfast had a great selection of food but none of it was very good. We would stay here again for the cleanliness and price.

Was this review helpful? Yes 2
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for taking the time to review our property. We have located the source of the odor you described and this issue has been repaired. If you are returning to Cincinnati in the near future, please contact me directly so I can personally handle your reservation. Lori Johnson More

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 17, 2014

Our Ministry held a Prayer Conference in Cinn Ohio last year and someone recommended Spring Hill Suites Hotel. From the first email and phone contact I had with Lori the Director it was clear to me this hotel has some of the best employees and Management staff that I have had the pleasure of working with while making group reservations.... More

Was this review helpful? Yes
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for the wonderful comments and if you are returning to Cincinnati soon please give us a call. Lori More

Camden, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2014

Great hotel for a really reasonable price. The staff was extremely helpful. Breakfast bar was hot and freshly stocked until the last minutes of service. Hotel sits just off the exit and is convenient to many restaurants and bars. Plenty of shopping, including a mall, very close by. This was my third stay and I will definitely be staying there... More

Was this review helpful? Yes
Fairfield, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2014

The hotel staff was very friendly and accommodating, the rooms were nice and the location worked out for us. It's right by the highway, which is convenient but it is a little nosier than some hotels that I've been to. Overall it was a good experience for the price.

Was this review helpful? Yes
Lori J, Director of Sales at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for staying with us and taking the time to provide your feedback on the hotel. We have addressed the highway noise issue by adding sound proofing to all the windows on the highway side of the hotel. If you are returning to the area in the near future, please contact me and I will make your reservation personally.... More

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Additional Information about SpringHill Suites Cincinnati North/Forest Park

Address: 12001 Chase Plaza Drive, Forest Park, OH 45240
Phone Number:
Location: United States > Ohio > Forest Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Cincinnati North/Forest Park 2.5*
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Also Known As:
Springhill Suites Cincinnati North/Forest Park Hotel Forest Park
Amerisuites Forest Park
Forest Park Amerisuites
SpringHill Suites Cincinnati North/Forest Park Ohio

21 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to SpringHill Suites by Marriott®, where you'll have the space you need to get things done or unwind and just be comfortable. Our stylish and smartly designed suites are 25% larger than a comparably priced hotel room, giving you room to succeed. We are one of Cincinnati’s most preferred hotels for business and leisure event accommodations. What sets us apart is the emphasis on service and our staff’s attention to guests' needs. The SpringHill Suites by Marriott, Cincinnati North is proud to offer your attendees the following extras to make their experience with us extra special:• In room microwave, mini refrigerator and coffee makers • USA Today delivered to room Monday through Friday • Complimentary Suites Season Breakfast buffet to include waffles, eggs, sausage and traditional cold items• Meeting Room to accommodate 40 people • Fitness Room• Marriott Rewards Memberships• 24 hour Business Center• 24 hour Market Place. We are confident that the SpringHill Suites by Marriott, Cincinnati North’s warm, inviting atmosphere and professional friendly staff will provide your attendees with an enjoyable experience. ... more   less 
Number of rooms
124

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