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SpringHill Suites Cincinnati North/Forest Park

Certificate of Excellence
2.5 of 5
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12001 Chase Plaza Drive, Forest Park, OH 45240
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SpringHill Suites Cincinnati North/Forest Park
Best prices for: 1 room 1 guest
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Ranked #1 of 2 Hotels in Forest Park
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Maria C Cincinnati, Ohio
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95 reviews from our community

Traveler rating
    38
    31
    18
    2
    6
See reviews for
26
14
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Having stayed at the hotel before, we returned. Again, we were happy with our stay. The staff is friendly. The hotel is clean. We stayed in a suite this time and felt like we really were comfortable being away from home. The stay was a nice escape. The breakfast was nice & handy. There are so many places to eat... More 

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Manchester, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Smells awful along the corridors! The beds sink and are incredibly uncomfortable! It has a general feeling of grimy and unclean! It really needs a good upgrade! Replace those horrendous carpets, improve the rooms with mattresses that aren't old and saging! General proper clean!

Was this review helpful? Yes
Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you for your feedback. I will definitely follow up with my staff to ensure that the oder issue has been taken care of. We are due for a renovation late this year. I do sincerely apologize for the inconvenience that you had while staying with us. Sincerely, Angie Shular, GM More 

Bethesda, Maryland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 24, 2015

First off, the staff at this hotel was great. Everyone I spoke to was smiling and ready to help me with whatever I needed. The lobby was trendy and comfortable, with lots of seating and a huge breakfast area. The breakfast at this hotel was decent. They're not breaking any new ground in hotel breakfast, but there were many options... More 

Was this review helpful? Yes 1
Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your feedback. We certainly strive to provide our guest with an enjoyable stay. We look forward to seeing you in the future. Sincerely, Angie Shular, GM More 

Hales Corners, Wisconsin
Top Contributor
52 reviews 52 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 21, 2015

The rooms at this hotel included a living area with wet bar, frig, and microwave, and a separate bathroom area with a walkin closet. Very nice! Had problems on check in with a preapproved credit card that they could not find on file, and the price charged did not match the price that was quoted.

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

I'm so sorry about the rate differance at check in. I would be glad to look in to that. Please feel free to e-mail me at Angie.Shular@marriott.com and I will get back to you. I do appreciate your great feedback and I hope to hear from you soon! More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2015

First time staying at a Spring Hill Suites and it did not disappoint. Check-in was very fast and efficient. Front desk attendant was courteous. Easy access to room. Room itself had a modern feel to it. Tastefully decorated. The bed was amazingly comfortable, as were the pillows.

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your response on our hotel. We strive to ensure that every guest has a great stay. We look forward to seeing you again in the future! More 

Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

The hotel was up to Marriott standards... The Suites were clean, bright, updated in the rooms and entry. I was greeted with a smile and my reservation was handled very quickly. I was asked if I needed anything, newspapers, coffee, etc, and was in my room in less than 4 minutes ... I stayed 3 nights and 4 days with... More 

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Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your wonderful feedback. I will be certain to share this with my staff as they always enjoy reading reviews! We look forward to seeing you in the future! Sincerely, Angie Shular More 

Waretown, New Jersey
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed February 18, 2015

We visit this hotel when we visit my mother in a nursing home in Cincinnati. The hotel is always clean and provides a good breakfast. Their staff is excellent . Maria ,Matt, Christie,and Verni are dedicated to insuring each stay is excellent.

Was this review helpful? Yes
Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your wonderful feedback. I will be certain to share this with my staff as they always enjoy reading reviews! We look forward to seeing you in the future! Sincerely, Angie Shular More 

Columbus, OH
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 25, 2015

My clients and myself stayed at Springhill Suites Marriott recently stayed at this location and had a wonderful time. My top priority is ensuring my clients are well rested and taken care of when traveling. Springhill Suites provided comfortable beds, modern rooms, great fitness room amongst delicious dining options. I look forward to booking clients at this hotel again. Thank... More 

Was this review helpful? Yes
Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your wonderful feedback. I will be certain to share this with my staff as they always enjoy reading reviews! We look forward to seeing you in the future! Sincerely, Angie Shular More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2015

Finding myself back in Cincinnati for work it was no brainer on where I would be staying. Had such a great experience at this hotel the first time and the second stay was delightfully identical. Friendly and helpful staff, clean and modern look, quiet rooms and comfy beds. No doubt I'll be coming back next time work brings me this... More 

Was this review helpful? Yes 1
Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Your feedback is greatly appreicated and I will most certainly share with the staff. We take pride in to taking care of our guests. We look forward to seeing you in the future. Sincerely, Angie Shular More 

Indiana
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

Recently stayed at this hotel and found the bed to be comfortable, the room nicely decorated and clean but the only draw back was the water pressure. It had the usual nice Speakman shower head but the water pressure was pretty bad compared to other hotels and the water wasn't extremely hot, but I like it really hot. Also, the... More 

Was this review helpful? Yes
Angie S, General Manager at SpringHill Suites Cincinnati North/Forest Park, responded to this review

Thank you so much for your feedback during your stay. I will definitely look in to the concerns with our water pressure. I hope that you will return and give us another try as we correct this issue. Sincerely, Angie Shular More 

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