that motel seemed to have a staff that cared about there customers concerns and comfort.that is something you dont see that offtern anymore more

I phoned this hotel directly to make the reservation and indicated that the main purpose of our stay was to let the kids enjoy the indoor pool while we used a certificate for a free night. The manager let me know that the pool was currently being repaired and the date that it would again be available. Since my coupon... more

I have to say that the staff at this hotel are all so very kind!!! I stayed for thirty days for a get a way and I did not have to ask for anything. The staff was always checking with me to make sure everything was ok and if I needed anything. The room is very very nice and very... more

I was in town for a company Christmas party and needed a place to stay on short notice. Very impressed by the size of the room and how affordable it was. more

This hotel is great for families with young children. We stayed for 2 nights. The rooms are very spacious. the hotel itself was very clean. Although very understaffed, the staff that was there was helpful. It did take a little while for a crib to be sent to the room. Could have been a little cleanier in the room. Our... more

Let me start by saying that we stayed at this local Hotel due to a Fire at our home in FIndlay. Booking was smooth and efficient. We stayed because they allow pets and we had to evacuate our home because a chemical treatment that could harm pets too. They make it clear that this is intented for long term stays,... more

The hotel is in the process of changing over to Extended Suites, and they are renovating. While we had a couple of issues, they were handled immediately and in a very nice manner. The employees were friendly and helpful. We will stay here again. The value is good for this area of Ohio. more

We had stayed at the original Hawthorne Suites many times in the past and had good experiences. This hotel has now changed to Extended Suites and is undergoing renovations. Our experience was a total disaster - no hot water in first room, no ice avaialble in the entire building, poor communication on the linen policy (only changed once a week... more

It's a clean, well-run hotel, and we have stayed there several times while visiting relatives. Last Christmas, my 11-year-old son lost his wallet with his Christmas money -- about $60 -- while we there. We scoured our room and our relatives' rooms, with no luck. Our son was devastated. We left local contact information with the front desk in case... more