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Extended Stay America - Findlay - Tiffin Avenue

2.5 of 5
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2355 Tiffin Avenue, Findlay, OH 45840 (Formerly Hawthorn Suites Ltd)
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Extended Stay America - Findlay - Tiffin Avenue
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42 Reviews from our TripAdvisor Community

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    12
    7
    4
    4
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14
4
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Dayton, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

I recently had the pleasure of staying in the "extended stay America" due to traveling for work. I was very impressed with the upfront service by the front desk. The employee named "Lauren" did a great job of explaining the services offered at the hotel, and was very friendly, and seemed as helpful as possible. The room was very clean,... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that our staff was able to to offer you such great service. The staff and I are proud to have provided you with a clean room that met your needs. Thank you again for your review. We look forward... More 

Level Contributor
210 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed December 16, 2014

I only stayed here one night. The bed was comfortable and the room was clean.I didn't eat the breakfast so no comment there.I would stay here again when I work in town and would recommend for a nights stay.

Was this review helpful? Yes 2
Avon Lake, Ohio
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 2, 2014

Do not expect many extras at the hotel. It was clean and the room was comfortable. Be aware of several things. There is no divided room, while the room was large it is just one large room, if a guest gets up early all will hear them. No coffee maker in room, it is your job to take your towels... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

I want to thank you for taking the time to post a review of your stay. We are thrilled to know that we were able to provide you with a clean and comfortable room during your stay; however, please accept our apologies that you were displeased with our grab-and-go breakfast selection. Also, our staff should have done a more suitable... More 

Detroit, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 25, 2014

Very clean comfortable hotel. Staff was very friendly. Was surprised and very happy with the size if the room. Loved the layout. Conveniently close to restaurants and shopping. Would definately stay again.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

Mary – I want to thank you for taking the time to post a review of your stay. I am glad that we were able to provide you with a clean, comfortable stay in a convenient location. As well, it’s great to hear that you enjoyed your spacious room and our friendly staff during your visit. I will be sure... More 

Kenosha, Wisconsin
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 15, 2013

I think this may have been the second or third time here. We did book through Expedia this time and that worked well. We had to leave a day early and Expedia took care of the refund quickly and with no pain. We needed to consolidate the family for an early Christmas and the convenience of having the modest galley... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm glad that we were able to give you ample space to host your family Christmas. The staff and I truly enjoyed having you stay with us and would love to provide you with another comfortable stay in the future. More 

Bedford, NH
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed December 3, 2013

First room smelled awful, like sewer gas. Second room was ok. Overall hotel is dirty. Cheap towels. Breakfast was awful. There was no Decaf coffee, only instant Decaf, awful! Pool area dirty and cold. Workout room was closed and there was no attempt to clean up the mess so we could use it. Had booked for four nights, we left... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

I appreciate you bringing your experience to our attention. I am very sorry that your first room had an odor, but am glad that our staff was able to provide you with a different one. As well, I apologize that our grab-and-go breakfast as well as our pool and workout facilities did not meet your expectations. In response, our staff... More 

Travelers are raving about these Findlay hotels

IRONTON
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 14, 2013 via mobile

We had an excellent 8+ week stay at this extended stay while I was on assignment. It was very clean. Housekeeping was awesome, so were the managers and front desk people. Maintenance was also always quick to respond (he even came once to kill a spider for me, lol). The indoor pool is great, heated and kept very clean. The... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

Rebecca - I appreciate you taking the time to write such a lovely review about our hotel. I am so thrilled to know that the entire team in Findlay took such good care of you and your family during your long term stay. I especially loved hearing the part about the tooth fairy letter; so happy the tooth fairy was... More 

Fairlawn, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 29, 2013

My family of 4.5 (2 adults, a 4 year old, a 2 year old, plus 1 four-legged family member) stayed here during a house hunting trip to Findlay. The location of the hotel and the layout of the room are ideally suited for this purpose. The hotel itself is located in the commercial area on Tiffin Ave, but it is... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that we were able to make your house hunting trip a little more comfortable by providing you with a great room. As well, I am glad that our hotels location was ideal and that you liked our on-site pool.... More 

Northern California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 27, 2013

I've stayed in several hotels in Findlay and this one was okay. I might have rated it better if not for the smell. They cleaned the hallway carpet on the second day I was there and for the next four days the whole place smelled like cat urine. These suites were nicely appointed with small fridge, two burner range and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

Your review for our hotel was recently brought to my attention. Please accept my apology that the hallway had an odor and that the dishwasher in your room was not anchored properly. I discussed your comments with the team, and we are diligently working toward making sure both of these issues are remedied as soon as possible. Still, I am... More 

Fostoria, Ohio
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 27, 2013

We stayed here for just over a week, and found the hotel quite good. The rooms in the suite were neat and clean, with a kitchenette and microwave which proved useful. All the staff we encountered were friendly and helpful. The breakfast fare was of good quality and plentiful, and dietary provision is made for Asian guests. The swimming area... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Findlay - Tiffin Avenue, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that the fan in the bathroom did not vent to the outside properly. We are working to correct this issue as soon as possible. Still, we are elated to know that we were able to provide you with great customer... More 

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