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Ramada Cleveland Airport West

2.0 of 5
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22115 Brookpark Road, Fairview Park, OH 44126
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Ramada Cleveland Airport West
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284 Reviews from our TripAdvisor Community

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Orlando, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

Dodo on the toilet seat, ring around the tub, dirt in the corner of the floors, stains on the sheets. The rooms does not look like the one that you have advertised.

Review collected in partnership with Ramada

Helpful?
Thank derrickh764
Florence, South Carolina
1 review
4 of 5 stars Reviewed December 30, 2015

This was my third stay at Ramada. It is in a great location by the CLE airport and for the proximity to the sights around Cleveland , hotel offers shuttle service to airport , staff is friendly and polite , Wifi was slow this time. It wasn't a big deal though I won't stay anywhere else when flying out of... More 

Review collected in partnership with Ramada

Helpful?
Thank andymurr116
ElizabethWhite, Manager at Ramada Cleveland Airport West, responded to this review

Hello and Thank you for the review! We are always excited to hear about our satisfied guest's. I look forward to seeing you again on your next trip. Thanks again!! More 

Travelers are raving about these Fairview Park hotels

Columbus, Ohio
1 review
1 of 5 stars Reviewed December 23, 2015

DO NOT STAY HERE! Trust me. Don't... do... it. I booked it online because it's close to the airport and seemed like a decent deal (cheap, but not so cheap I felt like it would be as bad as it was). The entire place is gross. It's dark, feels unsafe, has a shady-looking bar/restaurant attached, the room was DISGUSTING.. there... More 

Review collected in partnership with Ramada

Helpful?
Thank I285ZJbens
ElizabethWhite, Manager at Ramada Cleveland Airport West, responded to this review

Thank you for the review, each review helps us make the necessary changes to our hotel. I want to apologize for any inconvenience you may have experienced during your stay. I assure you that we are looking in to this to the fullest and action will be taken. I hope that you will give our hotel another chance to better... More 

A TripAdvisor Member
4 of 5 stars Reviewed December 18, 2015 via mobile

I could not believe the terrible reviews. About this location I am here now and ☺ a little updating is needed but my room was clean , employees were great check in was speedy but pleasant. I showed up 1 hour earlier still was able to check in no problem. This area is safe I left came back at 330am... More 

Helpful?
Thank A TripAdvisor Member
ElizabethWhite, Manager at Ramada Cleveland Airport West, responded to this review

Thank you so much for the review! We work very hard to ensure each of our guest's are as comfortable as possible. Safety is also very important to us, which is why we have 24 hour security surveillance cameras monitoring the entire premises. We are in the process of many updates which I hope you get to see when completed.... More 

Ossian, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 14, 2015

This hotel is disgusting. The room we were given smelled like smoke. We asked for a different room and they showed us a couple of others and they were all gross. We planned on parking our car there for a week but after seeing the hotel and lot we left. It did not look or feel safe. There were only... More 

Helpful?
Thank travelgirl177
ElizabethWhite, Manager at Ramada Cleveland Airport West, responded to this review

Hello and thanks for the review. I am sorry to hear that you were not satisfied with your experience at our property. We always work hard to ensure each guest is a comfortable as possible, so to hear this is a disappointment to our staff. I would like to mention that we do in fact have a very secure and... More 

Spring Lake, Michigan, Usa
2 reviews
3 of 5 stars Reviewed December 14, 2015

The room was clean but the bathroom was very poor. The tub had mold the wallpaper was coming off the wall. The staff was friendly and helpful.

Review collected in partnership with Ramada

Helpful?
Thank James B
ElizabethWhite, Manager at Ramada Cleveland Airport West, responded to this review

Hello James and thank you for the review. I am happy to hear you were pleased with our staff. We work very hard to ensure each guest is well accommodated. I would like for you to know that we have begun a renovation on our guest rooms. although we cannot do all the rooms at once, we are making a... More 

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