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Hilton Akron / Fairlawn

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3180 W. Market St., Fairlawn, OH 44333-3365
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1 room 1 adult
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Hilton Akron \/ Fairlawn
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329 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the hotel for two nights, (January 26-28). Great Location with a really good restaurant in the lobby great for business meetings. The Hotel is across the street from a mall and a bunch of other restaurants. Rooms are modern and clean and a great Wifi.

Helpful?
Thank Kenan Z
1 review
1 of 5 stars Reviewed 3 weeks ago

If you want to stay at a hotel that provides bad service and the hotel staff has bad attitudes then this is the Hotel for you. The Internet Service is poor...so if your trying to work from the Hotel your screwed. If anything is wrong with your cable they wont fix it and they will give you attitude about wanting... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank C4388VOheathers
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

C4388VOheathers, let me first apologize for the disappointment you had in your recent stay at the Hilton Akron/Fairlawn Hotel and Suites. I have spoken with the front office manager who has assured me the HBO issue has been corrected. In addition, we are currently working to improve the WiFi access close to your guest room. We sincerely regret the overall... More 

Akron Fairlawn, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel and restaurant staff are always professional and courteous. Unfortunately, the last morning of my last stay I was having breakfast in the restaurant when the maintenance men dropped a large plate of glass which shattered and showered us with tiny pieces of glass. I was a bit shaken, not injured, but there was glass all over the table... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Thomas L
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

Thomas, thank you for your review. While we're pleased you had a positive experience overall with our staff, we are very concerned about the incident you outlined in your review. You are correct that repairs should be postponed when they may interfere with a guests' experience. I have spoken with our Chief Engineer as well as the Restaurant Manager who... More 

White Hall, MD
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We've stayed in some pretty dreadful hotels, due to traveling with our two dogs. This hotel is not one of those dreadful places! It is clean, has all of amenities that we need and is close to shopping and restaurants. The hotel has a nice restaurant in it, so you don't even need to leave for meals. The breakfast buffet... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank littlekob
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

littlekob, when we say we love having the whole family stay with us at the Hilton Akron/Fairlawn Hotel and Suites, we really mean the whole family! We are excited you enjoyed our hotel as well as our location and restaurant. We hope to have a future opportunity to serve you should your travels bring you back to Northeast Ohio. More 

bridgeport, wv
Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed January 1, 2016

This Hilton has a great location in Fairlawn. I was there for business but it is also across the street from a vibrant mall (saw no empty stores) and a number of restaurants are nearby as well as one in the hotel. The hotel has good meeting facilities for different size groups. It also had very good service for the... More 

Helpful?
Thank cdaughe
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

cdaughe, thank you for providing such a detailed review of your experience at the Hilton Akron/Fairlawn Hotel and Suites. While we're pleased you enjoyed your stay overall, we're disappointed at your impression of our technology. I have shared your feedback about the elevator and gym lights with our Chief Engineer as well as the General Manager for immediate correction. I... More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed January 1, 2016

This was probably the most comfortable bed that I have slept in, in a hotel. The sheets were clean and crisp, the bed was comfortable and the room temperature was perfect. Staff were helpful and friendly and breakfast was great, especially the buffet if you are in a rush.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sarah Z
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

Sarah, we're thrilled you found our Hilton exclusive Serta mattress to be so comfortable during your stay with us. Thank you for your kind words about our staff and restaurant. We hope to welcome you again should you return to the area and thank you for your review. Colleen I. Social Media Manager More 

1 review
4 of 5 stars Reviewed December 30, 2015

The hotel is quite nice with large clean rooms, the location is central with a shopping mall across the street for those who love shopping. Definitely would recommend this hotel to anyone staying in the area.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Keith M
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

Keith, thank you for taking a moment to share your review on TripAdvisor. We're delighted you enjoyed the location of our hotel as well as your guest room. Thank you for your recommendation to others, your positive feedback is invaluable to us. We hope to serve you again soon at the Hilton Akron/Fairlawn Hotel and Suites! Colleen I. Social Media... More 

Lehighton, Pennsylvania
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 15, 2015

I like this hotel for business. Nice, clean and perfect for any length of stay. Will come back, definitely. the breakfast is definitely great. The bar restaurant is perfect for a fast refill. The rooms have no complaint at all. Thank you for a great stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 1cinbin18
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

1cinbin18, thank you so much for such a positive review of your Hilton experience! We know how important the little things are for our guests, especially our business travelers and we are thrilled we can provide all the necessities during your visit. We look forward to serving you again. Colleen I. Social Media Manager More 

Shanghai, China
1 review
5 of 5 stars Reviewed December 14, 2015

I was duly impressed by the service level and value of staying at the Fairlawn Hilton hotel. The service level was that of a six star hotel and a very pleasant stay. the location is located in a very convenient location with access to Akron as well as multiple restaurants and very easy access to Cleveland as well.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael J M
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

Michael, thank you for taking a moment to leave us a TripAdvisor review. We do not take your comments about our service lightly and I have passed along your review with our General Manager so that he may share his kudos with the rest of the team. We look forward to welcoming you in the future. Colleen I. Social Media... More 

Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed December 12, 2015

Checkin and checkout was easy. Parking might be difficult at times. The location is across the mall with several dining options. I stayed at what looks like a recently renovated room. The bathroom was equipped with a digital shower head and touchless flush toilet. Radio however doesn't work. Sleep comfort was acceptable. They issue breakfast coupons that can be used... More 

Helpful?
1 Thank rapus
Manager3180, Manager at Hilton Akron / Fairlawn, responded to this review

rapus, thank you for choosing the Hilton Akron/Fairlawn Hotel and Suites. We appreciate that you took the time to share your experience on TripAdvisor and thank you for your comment about the radio. We have located your reservation and our Chief Engineer has since repaired the radio in your guest room. We hope that upon future travels to our area... More 

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