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Doubletree by Hilton Hotel Akron - Fairlawn

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3150 West Market Street, Fairlawn, OH 44333
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Doubletree by Hilton Hotel Akron - Fairlawn
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Doubletree by Hilton Hotel Akron - Fairlawn
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172 reviews from our community

Traveler rating
    90
    57
    16
    6
    3
See reviews for
42
29
10
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

my companion and I typically stay at lower priced hotels so wanted to compare a more expensive location with those we've stayed at in the past. Differences noted were the size of the room (larger, making it more comfortable for space), and some additional amenities (refrigerator in the room, closet with a door). The beds were super comfortable. A concern... More 

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Cleveland, Ohio
Top Contributor
58 reviews 58 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we had a great nights stay at this hotel. hotel check in was great that included an early check in for a wedding we were attending. room was clean and comfortable as we slept like babies. location was great too as we had everything around us.

Review collected in partnership with DoubleTree by Hilton

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Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review

Turk182, we're so pleased you allowed us to serve you at the DoubleTree by Hilton Akron/Fairlawn recently. Weddings are such a wonderful occasion to celebrate and we're delighted we could accommodate you with an early check in so you had plenty of time to enjoy the event. Our Serta Sweet Dreams beds are definitely a favorite among our other guests... More 

Alliance, Ohio
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

The manager at Bricco was extremely rude to me and my fiancee. I will not spend the money to return if this is the way they treat guests. We have came to this hotel the last 4 years and after the last visit we will find somewhere that understands customer service for our next visit.

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Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review

Chad, thank you for reaching out to us on TripAdvisor. When you and your fiance took your drinks out to the patio, the door automatically locked behind you as it was close to closing time at 1AM. We apologize that no one heard your knock to get back into the Cafe, however, when you aggressively shook the patio door and... More 

Manassas, Virginia, Usa
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Second time I have used the DoubleTree and second time I have been disappointed with the hotel accomodations and services. Make sure the room is actually ready when a guest checks in. Make sure the room is truly SMOKE FREE when a guest checks in. OFFER a warm cookie if that is what you advertise!

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Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review

Dawn, thank you for reaching out to us on TripAdvisor. Per Ohio law, 100% of our rooms are smoke free. In the off chance that a previous guest smokes in a guest room, our housekeeping team takes extra care when the cleaning of the room to remove any lingering smells. We certainly apologize if you encountered any sign of smoking... More 

Toledo, OH
Top Contributor
271 reviews 271 reviews
115 hotel reviews
315 helpful votes 315 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

of two queen rooms, because we booked at the Doubletree. Doubletree's best rate was the prepaid rate (better than AAA, AARP, Military, etc.) The Doubletree is right next door, with a parking lot in between. The Doubletree appears to be much newer. We were asked what floor we wanted and if we wanted a courtyard or parking lot view. I... More 

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Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review

tamaralea, thank you for your detailed review of your recent experience at the DoubleTree by Hilton Akron/Fairlawn. At the DoubleTree, the little things mean everything so we're pleased you enjoyed our guest room details such as the modern faux leather wallpaper and complimentary bottled water. We hope we can continue to be your first choice in hospitality when you return... More 

Macomb, United States
1 review
3 of 5 stars Reviewed 1 week ago

For a hotel that costs $200 a night, It's kind of silly that they make you go to their restaurant for breakfast (and pay extra). Also, if you're an early riser, you better make coffee in your room because they don't bring it out in the lobby until 6:30AM. I'm already leaving for work by then, so I was out... More 

Review collected in partnership with DoubleTree by Hilton

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Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review

Gerald, thank you for your feedback about your recent stay with us at the DoubleTree by Hilton Akron/Fairlawn. During our peak days throughout the week, our rates due fluctuate based on occupancy and demand, however, it appears that your reservation with us was booked at a locally negotiated rate. If you feel that your rate was incorrect, I encourage you... More 

Jamestown, Ohio
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

This Doubletree is a good one! I have stayed at many across the US and this one is the best out of all of them! Rooms are clean, the bar tenders at Cafe Bricco are FANTASIC -Marissa at the front desk needs a raise!!! She is so good I wanted to hire her at my company!

Review collected in partnership with DoubleTree by Hilton

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Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review

Angela, thank you so much for your kind words about the Cafe Bricco bartenders and our Front Office Manager, Marissa! Here at the DoubleTree by Hilton Akron/Fairlawn, the little things mean everything. We're so pleased we provided you with such a stay that encourages you to call us "one of the best." We truly value your feedback and hope to... More 

Victor
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, good location to shopping, highways and restaurants, good on site parking. Great fitness center where all equipment worked. Choice of breakfast from menu (If HH member).Rooms were very clean, beds comfortable, up to date.

Review collected in partnership with DoubleTree by Hilton

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Las Vegas, Nevada
1 review
3 of 5 stars Reviewed 3 weeks ago

Stayed for 4 nights. Although the bed was very comfortable and the room pretty clean, there were two areas I found lacking. Toilet tissue is more like crepe paper--very cheap, and the light, or lack thereof, in bathroom is not condusive to putting on make-up. We also experienced tech problems- as we did not get our requested wake-up call and... More 

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Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review

Renee, thank you for sharing your concerns with us on TripAdvisor. I'd like to apologize for the frustrations you encountered with the business center and wake up call during your stay. We had a new phone system installed in the hotel while you were staying with us which created the technical issue with your wake up call. When your husband... More 

Crown Point, Indiana
Contributor
20 reviews 20 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 15, 2015

The front desk gave a nice warm greeting and the staff was very friendly. The hotel as a whole is very nice however a little less luxurious than most DoubleTrees. It is comparable to a fancy HamptonInn in its amenities. The staff does a very nice job of exhibiting the professional warmth that you would expect from a DoubleTree though.... More 

Review collected in partnership with DoubleTree by Hilton

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Manager3180, Manager at Doubletree by Hilton Hotel Akron - Fairlawn, responded to this review

T5729PGstevem, thank you for sharing your comments on TripAdvisor. We appreciate all guest feedback as it allows us to improve our services and facility. We are pleased that you found our staff warm and friendly but are disappointed you found us lacking in DoubleTree amenities. Within our full service hotel we also offer a locally owned restaurant that serves breakfast,... More 

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