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All 6 Fairfield hotels

Holiday Inn Express Fairfield

2.5 of 5 Hotel   |   6755 Fairfield Business Park Drive, Fairfield, OH 45014
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Ranked #2 of 6 Hotels in Fairfield
A recent review
4 of 5 stars reviewed 1 week ago
JDLaBash Austintown, Ohio
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67 reviews from our community

Traveler rating
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    20
    12
    7
    3
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20
16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austintown, Ohio
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Has more features than I can really take advantage of for my recurring overnight stays. Service was well above average (for example, gave me a call when fresh coffee was ready so I could get a cup to heat up in my room first thing before getting dressed, made a cup of coffee for me while I was loading my... More

Was this review helpful? Yes
Jackie W, General Manager at Holiday Inn Express Fairfield, responded to this review

Mr. JD Labash We are always pleased to have you at our hotel. We are pleased your stays with us are always a pleasant one, and we appreciate all your kind words. Thank you for taking the time to give us a review and as always thank you for staying with us and we look forward to your next stay.... More

River Grove, Illinois
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After leaving our original hotel at 3am (see my review on the La Quinta - Cincinnati North), my husband and I were panicked for a place to stay. I called five different hotels that were all booked (it was family weekend at a local university, which is why we were there), I finally reached Derek at the Holiday Inn Express.... More

Was this review helpful? Yes
Jackie W, General Manager at Holiday Inn Express Fairfield, responded to this review

Dear Guest Thank you for giving us a great review. We are so glad you stayed with us and enjoyed your stay so much you have now converted to an IHG customer. We are pleased to welcome you to our hotels. I agree with you that Derrick is just an amazing employee, we are so glad to have him on... More

Springfield, Illinois
Top Contributor
97 reviews 97 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 22, 2014 via mobile

As previously mentioned in other reviews, this is a standard motel. It was very clean and comfortable. Bathrooms were a nice size and offered the usual amenities. Will need to bring (or ask for) a shower cap. Bring a make-up mirror and night light. Free and easy access to non-secured wifi. Breakfast was good with a very friendly hostess. The... More

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Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 10, 2014

The staff was very friendly . The rooms are generally OK but on the older/worn side. This is a wood-framed building therefore you can hear every step in the room above. Ask for top floor rooms if you plan to stay here. You can hear the dogs in the other rooms so if you do not like pets - not... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fairfield, responded to this review

Dear felixcondurat, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your positive comments with our friendly staff, we regret that your overall stay was not up... More

Dayton, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 5, 2014

This hotel needs a remodel as well as a good cleaning. Our AC unit was full of mold, drains clogged and we were told the pipes are just slow, my husband pulled out a ton of hair from tub drain. We were to stay a few nights but out here after one. Had a few itchy bites the next day....Left... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Fairfield, responded to this review

Dear Tricia B, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More

OH
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 24, 2014

I’m currently staying in this hotel as I interview at a major employer in the area. The staff has been very helpful and nice, however, perhaps they are too nice. There are some very sketchy characters that have people constantly coming in and out of their room and being loud and obnoxious at the pool every evening. Pools and amenities... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Fairfield, responded to this review

Dear meowmeow92, Thank you for taking the time to review our hotel and for your kind comments regarding our staff. I also appreciate you sharing your recent experience with us. Please be assured that we will look into your concern and we will use your comments to improve on our end. I hope that you will give us another chance... More

Seattle, Washington
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 7, 2014

Stayed here one night -- just wanted a place to crash. The staff were friendly at check-in, room was clean if a little worn at the edges. Nothing specific, mind you -- but clearly not brand-spankin' new. Still, bed was comfortable, sheets were soft, and I love the choice of firm or soft pillows. Good choices at breakfast -- pancakes,... More

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Berlin, Germany
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 2, 2014

+ staff very friendly + rooms are generally OK - you can hear every step done in room above - you can hear the DOGS in the other rooms - other guest do not look like 100-120$ per night -breakfast poor

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Fairfield, responded to this review

Dear Tourist14, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise. We were disappointed to read that when you visited the restaurant you did not find it... More

Tampa, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed April 1, 2014

The Hotel itself was just OK. The room smelled very musky, which was very off-putting. The pool looked nice, I overheard someone say it was heated. Breakfast wasn't too bad. It is an older property, and you can definitely tell. But, what makes this property is the staff. Anyone I came in contact with was incredibly helpful and nice. Kim... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Fairfield, responded to this review

Dear Sarah W, Thank you for your considerate review. It is lovely to hear your kind words regarding our staff. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We rely on you, our guest, to let us know how we can better meet your needs. I... More

Westerville, United States
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed March 31, 2014

This location was terrible. Dirty, smelly towels in the Bathroom. Room wasn't cleaned after the first night. Overall Hotel was dingy and dirty. The Hotel's breakfast was not very good as well. The orange juice was very watered down and had a bad taste. The food was cold.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Fairfield, responded to this review

Dear WiFiSolutionsGroup, Thank you for your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions of the room you received. I assure you the feedback... More

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Additional Information about Holiday Inn Express Fairfield

Address: 6755 Fairfield Business Park Drive, Fairfield, OH 45014
Phone Number:
Location: United States > Ohio > Butler County > Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Fairfield 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Fairfield Hotel Fairfield
Holiday Inn Fairfield
Fairfield Holiday Inn
Holiday Inn Express Fairfield Ohio

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