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Quality Inn

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739 Leona St., Elyria, OH 44035 (Formerly Comfort Inn)
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1 room 1 adult
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61 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed September 10, 2015 via mobile

So I wanted to make it clear AGAIN, do not stay here. I had bed bugs and for some reason my reviews never get put up. Please be aware of this Property. The owner/manager is never there and the property needs to be demolished and re-built. Horrible.

Helpful?
Thank Justin R
Espee03, General Manager at Quality Inn, responded to this review

Thank you for taking the time to provide your feedback regarding your stay at our hotel. I am certainly disappointed that your stay was not all that it could have been. I would like to apologize on behalf of the hotel and its team for your stay. This is not something that we deal with on an everyday basis. We... More 

Sauk Village, Illinois
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed September 9, 2015

The hotel was easy to find and get into (some people had said that construction had made both difficult.) The lobby was nice, but there was not elevator, so we had to truck our things up the stairs. The room was clean, and pretty average. The bathroom fan, which came on with the light, was very noisy. Breakfast was typical,... More 

Helpful?
Thank Kevin M
Hillsdale, Michigan
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 14, 2015 via mobile

We do not recommend staying here. It took at least 15 minutes to check in because the computer system was messed up. The room was not clean. Obvious dirt and bits of wrappers on the floor, stained shower curtain, and I stepped on something slimy and disgusting with my bare foot as I was getting into bed. Also obvious neglect... More 

Helpful?
1 Thank RPS505

Travelers are raving about these Elyria hotels

Brockport, NY
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed August 13, 2015

Easy check in, room on first floor. Wifi was not working, told front desk and they had me call the parent company, which I thought was odd instead of them taking care of their hotel. Room was clean, shower was hot, and the standard breakfast bar was sufficient, but nothing extravagant. Access to hotel is easy on and off of... More 

Helpful?
Thank 3Stokers
Espee03, Front Office Manager at Quality Inn, responded to this review

Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding _internet access on your recent visit. I have shared your feedback with our internet and WIFI provider.The 800 # help desk is available directley... More 

Royal Oak, Michigan
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 7, 2015

stayed here for the first time, had a room on the first floor so didn't have to haul bags up the stairwell. The breakfast was good and my room was good, Nothing stood out as an issue. Bed was also good.

Helpful?
Thank c g
Ytown
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 13, 2015 via mobile

Stayed for business at last minute because other hotel was overbooked and cancelled my reservation. Staff was fantastic and was willing to work with me to get the reservation. I was promised this hotel was a much better hotel than the one that had cancelled my reservation. That was probably not the case, considering.... -moldy shower curtain -musty/moldy smell in... More 

Helpful?
Thank alypsu00
Alexandria, Virginia
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 1, 2015

Just what I wanted after a long day traveling... a clean and quiet room. The manager was working the desk and was welcoming and friendly. Asked about where I was coming from and what brought me to his town. Room was at the end of the hall, so it was nice and quiet. The only thing I don't like about... More 

Helpful?
Thank RedMaggie09
Espee03, Manager at Quality Inn, responded to this review

Dear Sir/madam, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your positive feedback is very importent to us. i will share the rivew with our staff members and It will help our guest serve better. Thank You Quality Inn Elyria Manager More 

Camp Hill, Pennsylvania, United States
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed November 30, 2014

We made a last minute reservation at this hotel. When we checked in we found that there was no elevator to the second floor...ok no big deal but as we were carting our bags up to the second floor we noticed how dirty the carpet was. This was our first indication of the filth of this hotel. We got to... More 

Helpful?
2 Thank Debbie J
Camp Hill, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 29, 2014 via mobile

Shocked this is in the choice family of hotels. Shabby, dirty. Room looked like sheets were used and lots of dust. Front desk said sheets were not slept on, could tell by looking at them. Check other hotels in area first! Best Western nice.

Helpful?
Thank jamie l
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed October 26, 2014 via mobile

The Quality Inn Lorain lacks in quality. The people that work there were very nice. The front desk agent that checked us in at 11:45pm was very friendly. The housekeepers were extremely pleasant to talk with the next morning. The breakfast area was nice with a well-stocked selection. However, the facilities are not up to standard. The hallways are dark... More 

Helpful?
Thank Benjamin M
Espee03, Front Office Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding maintenance issue on your recent visit. I have shared your feedback with our management and maintenance department to ensure we handle these types of situations differently... More 

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