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BEST WESTERN Inn

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636 West Griswold Road, Elyria, OH 44035-2313
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BEST WESTERN Inn
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BEST WESTERN Inn
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182 reviews from our community

Traveler rating
    48
    62
    35
    25
    12
See reviews for
73
46
15
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (182)
  • Mar-May only
    (45)
  • Jun-Aug only
    (76)
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    (42)
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    (19)
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Wabash, Indiana, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have stayed here several times in the past months. This hotel is kept up very well. The staff is very friendly and accomidating. I am impressed that over 5 stays now I have always gotten a room that is clean and fresh. I travel a lot and cleanliness is most important to me. The breakfast area is well presented... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Opening the door to the room brought a shock to the nose and the stomach -both sour and sweet, it was so bad. We turned on the air conditioner and the bathroom tan and left it on all night. The carpet had crumbs and white flecks near the sink and refrigerator, as if it hadn't been vacuumed. We got this... More 

Review collected in partnership with Best Western

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Sue R, General Manager at BEST WESTERN Inn, responded to this review

I am very sorry your room smelled bad. I wish I would of had the opportunity to resolve the issue. More 

Dayton, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed at many hotels over the years and this was by far the best I've ever visited - hot water, a heater that worked quickly to warm up the room, very clean, comfortable bed and pillows, soft towels, and friendly and helpful service - and all for a very reasonable price.

Review collected in partnership with Best Western

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United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent but no elevator. Staff did everything possible to assist us since my husband has a heart disorder. They were awesome and even offered to carry our luggage upstairs. The hotel was also spotless. Being a RN I notice these details. We will use Best Western in the future.

Review collected in partnership with Best Western

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Lansing, MI, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is gross. It has no drive up space for check-in area. Cigarettes on outside ledge. The check-in person was disheveled (messy uniform & Hair) - major dandruff on their shoulders - not what I want to see when I am checking into a hotel. Our room - hair in sink & tub - eww! Crumbs on table and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bestwesternelyria, Webmaster at BEST WESTERN Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Okemos
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My daughter and i traveled through Ohio during spring break. This hotel was a great choice. The hotel was clean and the front desk staff was friendly. The breakfast had a variety of choices. The workout room was adequate. We did not use the pool, but it looked clean. My only slight complaint is that we could smell smoke in... More 

Review collected in partnership with Best Western

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Oswego, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was very nice. It was clean and well maintained. The staff was friendly and accommodating. The offer breakfast which was very good. Everything was fresh and hot and plenty of it. The beds were quite comfortable! We slept very well during our stay. The WiFi was a bit confusing trying to get set up and the shower head... More 

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Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights as we wanted something clean but not expensive... We got a twin beds room although we had booked king bed room. But everything was neat and clean. The room had a mini fridge, microwave and TV and coffee machine. Also the wifi worked fine. The staff is nice. As such we had no issues... More 

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Mt Horeb WI
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff was friendly, check in was smooth. A bit tricky to get to with construction. Room was clean, beds were comfortable. Breakfast was good, check out the automatic pancake maker. Didn't use the pool, but peeked in, decent sized, but water level seemed too low.

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Amherst, New Hampshire
Top Contributor
65 reviews 65 reviews
28 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our room was clean, quiet and comfortable and the desk clerk was friendly and accommodating. The breakfast was better than most, including eggs, pancakes, and english muffins. I know that others were put off by the fact that this property does not include an elevator, but that was not a problem for us. We stayed in room 222.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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