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BEST WESTERN Inn

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636 West Griswold Road, Elyria, OH 44035-2313
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240 Reviews from our TripAdvisor Community

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Chillicothe, Ohio
Level Contributor
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were there for a funeral and Sue, who checked us in was so nice and fun to talk to. She gave us directions to the funeral home which we greatly appreciated. The room was perfect and the breakfast was also. I find hotel coffee not good but theirs was great. If in the area again we will definitely stay... More 

Review collected in partnership with Best Western

Helpful?
Thank Callie3855
san lorenzo, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here again for my sons Junior recital and was greeted with the experience I am used to. Staff is still excellent, and the same as years ago. Rooms are nice, breakfast has an offering for almost everyone. Finally have the freeway fixed, so getting to the place is much easier. All in all the stay was what I have... More 

Review collected in partnership with Best Western

Helpful?
Thank Brian B
Melvindale, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall the hotels was ok for one night stay. Location was easy to find, close for where we were going the next day. I didn't like the pool, needs an update. Breakfast was ok. Maybe more options in meat but ok for the day.

Review collected in partnership with Best Western

Helpful?
Thank Neftali C
Columbia, South Carolina
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We booked a nonsmoking room and even signed a form during check-in acknowledging we were staying in a nonsmoking room. Our room was on the 2nd floor at the end of the hallway next to the stairs. The room smelled of smoke upon entering. We immediately called the front desk. Apparently this hotel doesn't enforce their nonsmoking policy, as the... More 

Helpful?
Thank RockGirl71
Pittsburgh, United States
1 review
2 of 5 stars Reviewed 1 week ago

The price was in the high median for other places to stay in the area. The rooms and entire second floor smell strongly of smoke. Although the room was reasonably clean, there was a container of pld food in the microwave that was there for some time. The staff was apathetic when I complained.

Review collected in partnership with Best Western

Helpful?
Thank James T
Washington DC
Level Contributor
278 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights while we were visiting from out of town for a wedding. Overall the facilities were very nice and clean, parts of the building were clearly recently remodeled. The breakfast was fine for a hotel, nothing spectacular. The staff at the front desk were overall very nice and helpful. There were a few cons: we... More 

Helpful?
Thank hdempsey
Mukwonago, WI, United States
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped at the Best Western in Elyria on our way home from spending the holidays with family on the east coast. The motel is convenient to I-80 and in the greater Cleveland area. Staff was friendly and efficient, the complimentary breakfast was good, internet was reliable and had a strong signal for being at one end of the motel, room... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul M
Naples, NY, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This Best Western is a very comfortable contemporary style, and is convenient right off the thruway. We found a couple small problems with the hotel, but our overall experience was good.I would recommend this hotel to anyone I know that is traveling through this area.

Review collected in partnership with Best Western

Helpful?
Thank Cynthia/jeff E
Sue R, General Manager at BEST WESTERN Inn, responded to this review

Thank you for taking the time out of your day to do a review. I am sorry for your small problems. I hope to see you again in the future. More 

Athens, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a nice hotel with very friendly staff. The pool is great and i really enjoyed the breakfast. Make sure to have your AAA memberships benefits and discounts added when you arrive to enjoy an amazing discount off the overall price of the hotel.

Review collected in partnership with Best Western

Helpful?
Thank Anthony J
Sue R, General Manager at BEST WESTERN Inn, responded to this review

I am glad you enjoyed your stay. When you come back we can sign you up for Best Western Rewards, so you can get additional benefits. We look forward to seeing you in the future. More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 4 weeks ago

The Jacuzzi was amazing and the bed was very comfortable. had a great stay. shower and bath floor could have been cleaner. but the Jacuzzi was very clean. the hotel pool was kinda cold. check in lady didn't really explain or didn't act like she knew how to check us in? but over all stay was Great

Review collected in partnership with Best Western

Helpful?
Thank Stephanie A
Sue R, General Manager at BEST WESTERN Inn, responded to this review

I am glad you enjoyed your stay. I am sorry about the cold pool, we discovered a problem with the heater. It is fixed. I would also like to apologize for a lengthy check in. Thank you for doing this review. I look forward to seeing you in the future. More 

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