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All 11 Elyria hotels

BEST WESTERN Inn

2.0 of 5 Hotel   |   636 West Griswold Road, Elyria, OH 44035-2313
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57%
Ranked #3 of 11 hotels in Elyria
A recent review
5 of 5 stars reviewed 3 weeks ago
Robert T Naperville, United States
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98 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
jackson
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Under remodel-was never told this when booked room. Checked in, get key went to room, opened the door & see suitcase etc in room (thank god we didn't walk in on someone!). Went back to desk reported problem, attendant laughed it off said room was check out/gave us another room. Downstairs hallway smelled very strongly of marijuana! When reported, was... More

Review collected in partnership with Best Western

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Sue R, Manager at BEST WESTERN Inn, responded to this review

I am very sorry about your experience here. We have smoking rooms on both floors. Feel free to contact me at 440-324-5050 to address your other concerns. More

Naperville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was here for a party at my sister's house, but I often stay here for business. My daughter, and grandson live in Sheffield Lake so it is convenient. This hotel is a good value, with comfortable rooms, and a very nice breakfast. Sue, and her staff know me, and I am treated like a friend. There are fancier hotels... More

Review collected in partnership with Best Western

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Sue R, General Manager at BEST WESTERN Inn, responded to this review

Thank you. The first floor will look new when you return. More

Elyria, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay at the Best Western Elyria was relaxing for being there on business. Staff was very helpful. Hotel was clean other than the snow......Hotel is close to major highways and shopping areas that needed to visit.

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Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2014

Used points for our stay. If I had been paying would have been dissatisfied. Hotel is in process of renovation. Our room had been completed with a comfortable bed. "Free" breakfast was among the worst I have ever experienced, so if passing thru plan on using turnpike facilities, not his place for coffee and something to eat.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 11, 2014

The Elyria Best Western has friendly staff, ease of entering and carrying in luggage, easy location off of highway, but most of all, we chose this hotel because the beds are great. We both have some back problems when we sleep on most hotels mattresses, but the mattresses here do not cause morning discomfort.

Review collected in partnership with Best Western

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Mishawaka, United States
2 reviews
5 of 5 stars Reviewed March 8, 2014

This is a really nice hotel for a really great price. I enjoyed the new fluffy, soft, luxurious towels immensely. I also enjoyed the Low-fat yogurt instead of other hotels' nasty non-fat stuff. The indoor pool is a prime benefit after a long drive too!

Review collected in partnership with Best Western

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Sue R, Manager at BEST WESTERN Inn, responded to this review

Thank you for your review. We are glad you enjoyed your stay and the pool. We look forward to seeing you in the future. More

Franklin, North Carolina, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 8, 2014

My sister and I went to visit our family the week after Christmas. Our father had just had heart surgery and our mom isn't in the best of health herself. We placed the "service our room" indicator in the door every day we stayed there. Two days into our stay we came back to our room and the sink and... More

Was this review helpful? Yes 2
Sue R, Manager at BEST WESTERN Inn, responded to this review

I am very sorry for the terrible experience. The desk clerks only call the rooms if someone calls us and complains. I am sorry this caused inconvenience. The housekeepers were addressed for not servicing room. We have smoking rooms on both floors. I am very sorry the desk clerk argued with you. As far as the discount that is what... More

Holly
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

We always return to this hotel when in the area because we know that we will have great service, clean rooms and a warm indoor swimming pool. We have stayed on business and with family and always have a great experience.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sue R, Manager at BEST WESTERN Inn, responded to this review

Thank you for your review. We are looking forward to seeing you in the future and we enjoy having you as our guest. More

Berkeley, California
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 13, 2013

Upon check-in the clerk gave us an "upgrade" to a jacuzzi room, which seemed odd at first, especially since the room reeked of chlorine upon arrival and I felt like I might be staying in an aquatic center. A good rinsing of the hot tub took care of the chlorine smell and that darned thing turned out to be the... More

Was this review helpful? Yes 2
Sue R, General Manager at BEST WESTERN Inn, responded to this review

I am glad you we were able to upgrade your room, and you enjoyed the Jacuzzi. Thank you for pointing out the pancake machine. It is funny to watch people try to figure out how it works We are working on getting everything touched up. We look forward to having you as our guest again. More

A TripAdvisor Member
4 of 5 stars Reviewed November 12, 2013

We were wary of what we'd find when we arrived since the price was so much lower than other hotels in the area. We were surprised that the hotel was perfectly fine - clean room, comfortable beds, microwave, refrig, free wifi, indoor pool. The hall way smelled a little old or stuffy, but it wasn't mold as I had no... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sue R, General Manager at BEST WESTERN Inn, responded to this review

Thank you for your review. I am glad to hear you did not have an allergic reaction to our hotel. We look forward to seeing you again. More

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Additional Information about BEST WESTERN Inn

Also Known As:
Best Western Elyria
Elyria Best Western
Best Western Hotel Elyria
BEST WESTERN Inn Elyria, Ohio
Address: 636 West Griswold Road, Elyria, OH 44035-2313
Phone Number:
Location: United States > Ohio > Elyria
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 hotels in Elyria
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn 2*
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