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Radisson Hotel & Suites Cleveland- Eastlake

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35000 Curtis Boulevard, Eastlake, OH 44095
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1 room 1 guest
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Radisson Hotel & Suites Cleveland- Eastlake
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125 Reviews from our TripAdvisor Community

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Traveler rating
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    26
    40
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    18
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45
17
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (30)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (24)
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Central Valley, CA
Level Contributor
108 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 1 week ago

The positives include a convenient location, comfortable room, a reasonable Club Carlson rate, and a well stocked and serviced lobby lounge. The huge negative was that my room was not made up on Saturday after I had been out from 8:30 am until 9:30 pm. This was my third night of a four night stay and I was starting to... More 

Was this review helpful? Yes
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

I wanted to personally apologize that you were not satisfied with the condition of our hotel during your experience with us. I am embarrassed beyond belief, and would like to speak with you. To discuss your stay further, please contact the hotel directly, and ask for: Austin J. Dunn III Front Office Manager (440) 269 -0671 ext.2812 austin.dunn@prismhotels.com More 

Huntington, West Virginia
1 review
1 of 5 stars Reviewed 1 week ago

We had to be moved three times and every room we were moved to was worse than the next. The first room was extremely filthy l. The second was infested with spiders. And the third had dirty rags all over the bathroom and trash still left in it.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

I wanted to personally apologize that you were not satisfied with the condition of our hotel during your experience with us. I am embarrassed beyond belief, and would like to speak with you. To discuss your stay further, please contact the hotel directly, and ask for: Austin J. Dunn III Front Office Manager (440) 269 -0671 ext.2812 austin.dunn@prismhotels.com More 

Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I were they for her high school reunion, the beds felt like marsh mellows,I put up with for 3 nights because the place was sold out and even if I did change rooms I figured it be that same.When we checked out the guy asked about our stay I mentioned that the beds were terrible, he said... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

I wanted to personally apologize that you were not satisfied with the condition of our hotel during your experience with us. I am embarrassed beyond belief, and would like to speak with you. To discuss your stay further, please contact the hotel directly, and ask for: Austin J. Dunn III Front Office Manager (440) 269 -0671 ext.2812 austin.dunn@prismhotels.com http://www.tripadvisor.com/ShowUserReviews-g50301-d122207-r299493419-Radisson_Hotel_Suites_Cleveland_Eastlake-Eastlake_Lake_County_Ohio.html# More 

Buffalo, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I usually prefer to focus on the positive with my reviews, so I will begin by saying that the staff was friendly and the hotel lobby was really welcoming. However, when we reached our room, we quickly realized that the other reviews we had read about this hotel were sadly true. Upon first glance, I noticed that the bathroom was... More 

Was this review helpful? Yes 2
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

I wanted to personally apologize that you were not satisfied with the condition of our hotel during your experience with us. I am embarrassed beyond belief, and would like to speak with you. To discuss your stay further, please contact the hotel directly, and ask for: Austin J. Dunn III Front Office Manager (440) 269 -0671 ext.2812 austin.dunn@prismhotels.com More 

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