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Radisson Hotel & Suites Cleveland- Eastlake

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35000 Curtis Boulevard, Eastlake, OH 44095
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Radisson Hotel & Suites Cleveland- Eastlake
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Radisson Hotel & Suites Cleveland- Eastlake
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105 Reviews from our TripAdvisor Community

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Traveler rating
    23
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    33
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    15
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34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (30)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (24)
All months
Huntersville, North Carolina, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

One night stay after visiting family. First came the fireworks from the nearby baseball stadium. Then there was the loud music that started at 10pm. Cheap, bouncy terrible mattresses, filthy bathtub. Convenient to the high way. There were some sketchy characters outside smoking, loitering & requesting rides to the store. Not a fan. Would not return.

Was this review helpful? Yes
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. To help us improve, we would like to hear more about your stay. Please contact the hotel directly and ask for: Austin J. Dunn III Front Office Manager (440) 953 - 8000 ext. 2812 austin.dunn@prismhotels.com More 

Level Contributor
12 reviews
3 of 5 stars Reviewed 1 week ago

The front desk service staff is just awesome. Karen, Susan, and Breanne(spelling?) went out of their way to insure I had a great stay. Very accommodating. The hotel could use some upgrades, but it is far from deserving extremely negative reviews. The restaurant, although the food was good, is a bit sketchy on their schedule and more oriented to serve... More 

Was this review helpful? Yes
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. To help us improve, we would like to hear more about your stay. Please contact the hotel directly and ask for: Austin J. Dunn III Front Office Manager (440) 953 - 8000 ext. 2812 austin.dunn@prismhotels.com More 

Chengdu, China
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here on business at a business rate. The rooms were clean and the staff very pleasant. The breakfast was fine, nothing extravagant but everything you need. We really enjoyed exploring the area after we completed our business. Lots of good restaurants.

Was this review helpful? Yes
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. To help us improve, we would like to hear more about your stay. Please contact the hotel directly and ask for: Austin J. Dunn III Front Office Manager (440) 953 - 8000 ext. 2812 austin.dunn@prismhotels.com More 

Republic
2 of 5 stars Reviewed 2 weeks ago

We were staying at the hotel for our son's wedding, since it was the closest hotel with available rooms. The bride's father booked a block of 7 rooms back in February, going through the sales person and following her instructions. When anyone associated with this block of rooms tried to make a reservation, there was no idea from central reservations... More 

Was this review helpful? Yes
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

I apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We failed overall to communicate options for room blocks, and the miscommunication spiraled out of control for your experience regarding reserving said rooms. To discuss your concern further, please contact the hotel directly,... More 

salt lake city
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We pulled into the hotel at 10:00 PM only to be told by the person at the front desk that we had no reservation there. We pulled out our reservation number – they admitted that it was a legitimate reservation number but we were refused. We were told the hotel was booked and there was nothing they could do about... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

Thank you for taking the time to share your feedback. We apologize for your dissatisfaction, in regards to the reservation accuracy and staff service. We take the time to listen to your constructive comments so we can continually improve our services. More 

bravejaf
1 review
4 of 5 stars Reviewed 3 weeks ago

I had a problem free visit to the hotel. The staff is friendly and they are always willing to help. This is especially true for Susan. The rooms could use a little update. This is especially true for the bathrooms, which are tiny. The tub was also very stained. The beds were comfortable. A/C was a little loud but kept... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
ADunnRad, Front Office Manager at Radisson Hotel & Suites Cleveland- Eastlake, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed! We have begun the initial phases of our Property Improvement Plan to infuse new life in the ares you mentioned! Thank You again! Austin J. Dunn III Front Office Manager (440) 953 - 8000 austin.dunn@prismhotels.com More 

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