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Hilton Garden Inn Columbus Dublin

#6 of 21 Hotels in Dublin
Certificate of Excellence
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500 Metro Place North, Dublin, OH 43017
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Hilton Garden Inn Columbus Dublin
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211 Reviews from our TripAdvisor Community

Traveler rating
    107
    61
    23
    15
    5
See reviews for
59
34
5
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (211)
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    (64)
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Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stated that this property multiple times and continue to come back when in the area. Great location, and always very clean. Staff is also great and very accommodating to requests. I would recommend to anyone looking for a clean and hospitable stay.

Was this review helpful? Yes
Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time to share your experience during your time with us here at the HGI Dublin. I am glad that you found our staff accommodating to your needs, and that the rooms were comfortable and clean. We pride ourselves here on our service and our cleanliness to be top notch. It was nice to see this... More 

Vero Beach, Florida
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Stayed two nights and found the hotel to be very comfortable with updated and very clean rooms. The beds and bed linen were very comfortable. While didn't use them, it has nice facilities for pool and exercise room. They also have a good breakfast and dinner at a reasonable price and free coffee all day. It is close to the... More 

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Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time share your experience during you recent visit to HGI Dublin. I am glad you enjoyed the room with its recent upgrades that came during our renovation this past year. Our team here is very proud and happy how everything turned out. Hopefully next you are here, you will be able to enjoy our pool... More 

Lexington
2 reviews
4 of 5 stars Reviewed 1 week ago

We traveled to Dublin for a soccer tournament with a team of 11 ten year old girls, the staff were very helpful and even brought out plates and napkins for a surprise birthday party while we were there. The pool was incredibly clean and the rooms were beautiful and clean as well. We truly enjoyed this hotel and all of... More 

Was this review helpful? Yes
Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time to share your experience about your recent visit to the HGI Dublin in Tripadvisor. I am glad that you were able to use all of our wonderful amenities and that my staff took care of everything you needed for the surprise birthday party. Please pass a long a "Happy Birthday" from me. Please do... More 

Bentonville, United States
1 review
4 of 5 stars Reviewed 1 week ago

My recent experience at the Dublin H.G.I. was a mixed experience. Generally the staff was helpful and expedient. The food was of good quality. My room temperature was hard to regulate and the workout facility had such an odor it was almost unbearable. The lobby was a lovely convenient place to gather. Would I return? Most likely I would especially... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time to share your experience you had with us on Tripadvisor. I am glad that for the most part, you enjoyed your time here. We are aware of the issue in the fitness center and are currently trying to resolve it. Last fall we installed a new French drain around the perimeter of the fitness... More 

Chillicothe
1 review
4 of 5 stars Reviewed 4 weeks ago

Front desk staff were pleasant and helpful. Appearance of the hotel is pristine. There is a nice pool and hot tub. Rooms are comfortable but a bit small. Quiet and located in a nice area. Furniture was new and very nice. There was a restaurant in house that served breakfast and dinner room service. It was spacious and the commons... More 

Review collected in partnership with Hilton Garden Inn

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Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time to share your experience during your time with us here at The Hilton Garden Inn Columbus Dublin. I am glad you enjoyed your experience and all the great amenities we have to offer. We are very proud of how the hotel looks after our renovation was completed. We hope that you will come visit... More 

Scotts Valley, California
1 review
3 of 5 stars Reviewed 4 weeks ago

Outside door on first floor slams so loud that guests are kept up by others coming and going. Housekeeping did not make up the pull out bed while we were at dinner as we requested. Staff was bickering outside the room by staff door after 10pm. Front desk care friendly desk is friendly and accommodating. Clean , good parking.

Was this review helpful? Yes
Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time to share about your time with us here at the HGI Dublin. Let me start off by personally apologizing for the issues you experienced during your time with us. This is not the norm and all issues will be addressed immediately with my team. Our guests should have a problem free stay in every... More 

Guernsey
2 reviews
5 of 5 stars Reviewed 4 weeks ago

As always the stay was worry free and everything was "GREAT" . We were treated with respect and felt like "OUR" wants and needs were very important to the entire staff. Felt about as close to home as you can get. Thank you for this and any future experiences that I will have.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time to tell us about your experience you had with us here at the HGI Dublin. It was nice to see our hotel was like "a home away from home." We always strive to create an environment like this for all of our guests, and I am glad you were no exception to that rule.... More 

Dublin, Ohio
1 review
5 of 5 stars Reviewed 5 weeks ago

I was meeting a few clients in the beautiful lobby...they arrived before I did, and already had drinks! Thanks to the wonderfully accommodating staff! Once, I arrived I was greeted and offered a drink as well! We grouped together in the cozy corner and had our brief meeting in style and comfort! Thanks again everyone!

Was this review helpful? Yes
Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time to comment about our hotel during your visit to the Columbus area. I am very pleased to see my staff took care of you and that you enjoyed our beautiful new lobby. The addition of the bar is brand new to this hotel and was put on as an addition to our renovation this... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 26, 2015

I stayed here while working in Marysville. The best part about my stay was the young man working at the bar. Great customer service and great drink concoctions that were not on the menu. The hotel was very clean and comfortable. Great shopping options in the area.

Was this review helpful? Yes
Kecia M, Director of Sales at Hilton Garden Inn Columbus Dublin, responded to this review

Jennifer, Thank you for taking the time to provide us with feedback regarding your recent stay with us! We are thrilled to hear you enjoyed your time with us, and that the customer service was to your liking. We love it when our guests are satisfied, and hope to see you back at the hotel soon! Please let us know... More 

Cincinnati, Ohio, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 25, 2015

At $179/night, this hotel is not worth the money. It is not in a city center, does not offer any complimentary items like Homewood Suites does and the rooms were not particularly appealing. Twice I got locked out of my room and had to go back downstairs to have keys remade (I was only there 2 nights). The dome on... More 

Was this review helpful? Yes 1
Tom M, General Manager at Hilton Garden Inn Columbus Dublin, responded to this review

Thank you for taking the time to let us know about your recent stay here at the Hilton Garden Inn Dublin. First off, I would like to offer my personal apology about the events that transpired during your time here. Flies in the light fixture are total unacceptable and will be addressed with my housekeeping staff. I will also be... More 

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