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All 20 Dublin hotels

Crowne Plaza Hotel Columbus - Dublin

3.0 of 5 Hotel   |   600 Metro Place North, Dublin, OH 43017
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Crowne Plaza Hotel Columbus - Dublin

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Ranked #15 of 20 hotels in Dublin
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
SiberianHuskyLVR Steubenville, Ohio
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117 people have reviewed this hotel

Traveler rating
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    35
    4
    5
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23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Steubenville, Ohio
Top Contributor
86 reviews 86 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I am so impressed with the staff at this hotel! Everyone you pass said hello and smiled! This was so refreshing! Everyone seemed happy and had a sense of pride in what they were doing. The work out facilities were modern and had a nice selection. The elevators were a bit out of the way. If you have difficulty walking,... More

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nowhere, usa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We were here for a family weekend getaway. Upon checking in the lobby was beautiful and we were greeted with a couple smiling faces at the desk. We got up to the room and it was pretty dated and worn down for a Crowne Plaza. No refridgerator/microwave, which is pretty standard across the board for all hotels and chains, which... More

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James B, General Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

The new ownership and staff of the Crowne Plaza columbus Dublin are working very hard to make this hotel significantly better. This starts with a six million dollar renovation starting 4/14/2014. We will be bringing our first of completely renovated guest rooms on line in late May. Hope you will come back and see the improvements. More

Marietta, Ohio, United States
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As others have stated, this place could use some renovations. With that being said, the hotel offered a friendly reception and the room was all in working order. I know they are renovating now, so I would definitely go back. For the great price I paid, it was well worth it! The only thing is I wish it provided a... More

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James B, General Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

The renovation is on at the Crowne Plaza Columbus Dublin and the staff and I can't wait to show it off. Look forward to seeing you on your next visit. Thank you for being our guest More

Warren, MI
Top Contributor
155 reviews 155 reviews
155 hotel reviews
88 helpful votes 88 helpful votes
1 of 5 stars Reviewed 3 weeks ago

With the recent shedding of many inferior Crowne Plaza Properties by IHG this could very well be the worst Crowne Plaza in the entire chain. Check-in was promising as the front desk agent (as was all the staff) was very friendly and personable. I was assigned a room on the 3rd floor and sent on my way. The lobby area... More

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James B, General Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

I am sorry you were unhappy with the facility condition. The new ownwership group recognizes that the property needs help to bring it up to IHG standards and is begining a six million dollar renovation that will address all of your concerns and make the property like new once again. You commented that the staff the friendly and helpful. Just... More

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

If it wasn't an IHG free stay it would have been in need of a refund. Needs updated, dark, dirty, and small, Hallways are loud and running wild with kids. I understand the large groups but section off rooms away from those guests to allow others to stay peacefully. Probably should file a complaint with IHG to get my points... More

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James B, Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

Thank you for your comments. I have used them to better serve our guests as we move forward. The new ownership bought the property knowing that it needed to to upgraded and I am happy to announce that a 6 million dollar renovation is started with the guest rooms beginninng mid April. We look forward to your next stay show... More

Cleveland, Ohio
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here two nights for a hotel conference. I stayed here previously in 2007 and I remembered the Crown Plaza fondly. I was dismayed at check-out when I was given a double room rather than the Executive King room I had reserved. After asking about it, the front desk clerk J. noted “she wasn’t sure” if she had any king... More

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James B, Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

Thank you for taking the time to let me know of your concerns regarding your recent stay and also thank you for realizing that the Crowne Plaza Columbus Dublin has the potential to be a 5 star property. We truely believe that is true. That is why we are starting a major renovation project that we address all of your... More

Lexington, Kentucky
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 24, 2014

I stayed here for 3 nights for a business trip. The first room I was given was on the third floor, in the back. The elevator nearest my room was broken, so there was no need to park closest to my room. The first night, I noticed cold air coming in while sitting at the desk. There are cracks between... More

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James B, General Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

The upgrades are coming. We have begun exterior renovations and the guest rooms start mid April. The restaurant has a new menu and it will change twice a year to keep it fresh and current. Thank you for recognizing the staff. They work very hard to deliver excellent guest service and appreciate hearing positive commnets. More

Cambridge, Massachusetts
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2014

Stayed at the hotel for several nights for an event. Staff was friendly, hotel room was clean. Staff did not mind our checkout lag. Had some trouble with the air unit until we figured out how to control it properly. Shared a large room with separate couch with some friends. Bathroom had no air vent fan, so steamed up quickly.... More

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James B, General Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

Thank you for comments and letting me know about the concern. We were able to take care of the issue because you took the time to let us know. Thank you again More

Gaithersburg, Maryland
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 12, 2013

I stayed at the Crowne Plaza for 3 nights to attend an event held at the hotel. It was a pretty good stay. I'm not typically a fan of human storage boxes, but Crowne Plaza has a decent reputation. Lets get the problem out of the way, because its probably a one-off, and the rest of the staff seemed fine.... More

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James B, General Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

The hotel was purchased by a new ownership group on 10/31/2013 with the intent of upgradeing the service and facility. The service has certainly improved and the renovation is scheduled to start in April of 2014. I look forward to showing off all of the improvents during you rnext stay. More

Pittsburgh
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 22, 2013

Let me start by saying the staff was phenomenal. As far as the room goes however, the bed was the only positive. The wallpaper was peeling off, there was water damage in the ceiling and the air unit was in the wall letting cold air in when the heater wasn't kicked on. Even though there was a no smoking sign,... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Columbus - Dublin, responded to this review

Dear Leslie S, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations prevented you from fully enjoying your time at the hotel. We were pleased to see that the staff did meet your expectations. We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in... More

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Additional Information about Crowne Plaza Hotel Columbus - Dublin

Also Known As:
Crowne Plaza Dublin
Crowne Plaza Hotel Columbus
Crowne Plaza Hotel Columbus - Dublin Ohio
Address: 600 Metro Place North, Dublin, OH 43017
Phone Number:
Location: United States > Ohio > Dublin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 20 hotels in Dublin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Columbus - Dublin 3*
Official Description (provided by the hotel):
Crowne Plaza Dublin is The Place to Meet, where exceptional service and your business needs come together. At Crowne Plaza Dublin, each of our 215 guest rooms provides an unparalleled level of privacy, luxury and comfort. The Crowne Plaza offers a variety of meeting venues, ranging from 300 square feet to a 6,000 square foot Grand Ballroom with unobstructed floor space that subdivides into five separate sections. Our Sports Lounge and Dublin Metro Grille feature a unique culinary experience that will please even the most discerning guest. Within minutes of our hotel you will find Columbus Zoo/Zoombezi Bay water park, Nationwide Arena, The Ohio State University, Memorial Tournament at the Muirfield Golf Course, Dublin Irish Festival, Schottenstein Center, Huntington Park, Tuttle Mall and Polaris Towne Center. Dublin is home to Ashland, Wendys, IBM, Cardinal, Nationwide, Metlife, PCCW, AT&T, Scotts, OCLC, Sisco, Sterling Commerce, Safelite, Genuine Parts/Napa, Lowes, Ohio Health, UPS, Verizon and minutes from Honda America. Crowne Plaza Dublin - Where exceeding your expectations is the standard, not the exception. ... more   less 
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